Mollie Reviews

User Rating

3.7/5 (Based on 1,398 Ratings)

Rating Distribution

Excellent
62.6%
Very Good
6.1%
Average
1.2%
Poor
2.1%
Terrible
28%

User Sentiments

Ease of Integration, Reliable Payment Processing, Extensive Payment Options, Responsive Customer Support

Inadequate Fraud Prevention, Account Stability Issues, Slow Refund Processing, Poor Communication with Merchants

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Review Summary

Mollie users appreciate its user-friendly interface, ease of integration, and reliable payment processing services. The platform is lauded for its transparent pricing structure, making it cost-effective for businesses of all sizes. Furthermore, Mollie's customer support is highly praised for its responsiveness and helpfulness. However, some users have expressed concerns regarding occasional technical glitches and limited customization options. Overall, Mollie is generally well-received by users for its user-friendly design, seamless integration, transparent pricing, and dependable customer support.

Pros

Extensive payment options, including credit cards, debit cards, and local payment methods.
Easy integration with popular ecommerce platforms and accounting software.
Transparent pricing with no hidden fees or charges.

Cons

Occasional reports of technical glitches and downtime.
Customer support can be slow to respond.

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Reviews

Alessia

December 5, 2024 Source: Trustpilot.com

Highly recommend !

Our company Vintage-United.com using Mollie service for around 10 years and very pleased. Every thing is functioning very well and the client support is also great.

Simone

December 5, 2024 Source: Trustpilot.com

Quick service

Date of experience: December 05, 2024

Monique

December 3, 2024 Source: Trustpilot.com

Very friendly and helpfull service

Very friendly and helpfull service. My problem was solved in 24 hours

Daan

December 3, 2024 Source: Trustpilot.com

Kelvin did a perfect job

Kelvin did a perfect job, thanks

Erfan

November 29, 2024 Source: Trustpilot.com

Accounts verification and KYC issues

I had an issue with account verification because my last name exceeded the limits for KYC standards, and Vicky helped me solve it so quickly. She made the whole process smooth and stress-free, allowing me to focus on my business and the technical implementation of Mollie.

I’ve never had this level of support from any other provider in the industry. Huge thanks to Vicky and Mollie for such an amazing experience!

HT

November 29, 2024 Source: Trustpilot.com

Smooth VAT verification process

Vicky helped with my communication with the verification department. She is very responsive and friendly. She assured me that the account will remain active during the verification process - I am so relieved to hear that and I feel she really wants to solve the issue. So thankful for her assistance.

Michael

November 29, 2024 Source: Trustpilot.com

Vicky helped me tremendously with my…

Vicky helped me tremendously with my problem of an accidentally deleted account.

Mark Dijkens

November 25, 2024 Source: Trustpilot.com

Excellent customer service!

The Mollie team responded quickly to our various tickets and questions. Very pleased with the level of service provided. Thanks to their help we are able to optimise our payment gateway experience for our customers which also benefits us as an organisation. A perfect service partner to work with. I can highly recommend Mollie as a platform and service partner.

Mehmedali

November 22, 2024 Source: Trustpilot.com

Kelvin was very quick and positive in…

Kelvin was very quick and positive in helping my inquiry. Very happ!

Mara

November 21, 2024 Source: Trustpilot.com

Prompt customer support

Date of experience: November 21, 2024

Mollie Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Mollie?

Review Summary

Pros

Cons

Alessia

Simone

Monique

Daan

Erfan

HT

Michael

Mark Dijkens

Mehmedali

Mara

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