Molecule Reviews

The user interface is intuitive and the customer support is excellent. The system is very accomodating of our needs.

Molecule is the first ETRM I have experience with, and so far I have no complaints.

Molecule is allowing us to accurately record, value, and report daily trades.

1. Responsiveness to inquiries or operating issues

2. Ease of use & the ability to save various data queries/formats

3. Flexibility in Problem Solving

No major issues of note.

Molecule is very attentive to our needs and making the appropriate changes when requested. They are able to customize their system to our company's needs.

Early on, there were speed issues that posed problems, but these were corrected over time. This was our most pressing need, but it was addressed and remedied.

Accuracy and removing human errors.

Knowledgeable stuff of their own product as well as our firms needs

Typical with any cloud solution, you don't get priority speeds as if it were hosted on a private server.

Maintaining a separate positions manager to have more robust reconciliation and valuation checks vs our internal records.

Ease of using, view and search functions. Outstanding customer service.

When manuall entering a deal, The lag of seaching for the deal type to get started.

Customer Service is top-notch! They contact me when something is wrong before I even have a chance to contact them. Very user-friendly intuitive interface to view and search deals.

Financial Deals are automatically captured and in an easily viewable and searchable format. I can quickly input, edit, and delete bilateral deals.

Functionality and ability to view live positions

Ability to manipulate data - specifically for physical trading & the ability to create new benchmark pricing that is not as vanilla as downloading from CME Exchange.

Organization and viewing of team positions in real-time

.The user interface is very friendly and easy to use

Some of the drop-down menus can be misleading

Definitly a good product for tying out futures and running PNL

Checking my positon throughout the day and tieing out

I like that I can query transaction data into Excel via PowerQuery which assists my monthly financial reporting responsibilities.

Sometimes my emails are not replied to despite Moelcule touting customer service.

Accurate and timeley reporting and risk management.

Helpful staff, good product. I like the gui and the API capabilities in python

Unexpected bugs. Many features dont work as intended or introduce bugs (like fees, expiry date, etc)

For basic features it works pretty well though.

The ease of use is excellent. The views are customizable in a simple process and data retrieval isn't bogged down. The support team is accessible and invested in helping users get the most from the system. I appreciate the timely responses. Implementation was straight forward and well supported. As a frequent user, I appreciate being able to use Molecule with ease. Integration was also well supported.

The lack of breadth of subject matter expert experience from the support team / developers is evident. While traders needs are readily visible and addressed, the middle and back office needs are resolved in a clunky manner. It would be great to see the team rounded out to include those groups.

Molecule is capturing deals and allowing ease of confirmation and monitoring for compliance.