Home/ SMS Marketing Software/ Mobiniti/ Reviews
SMS Marketing Platform
75.1%
16%
5.9%
1.2%
1.8%
Excellent Customer Service, Affordable Pricing, User-Friendly Interface, Effective Marketing Tools
Limited Functionality, Occasional Technical Issues, Lack of Mobile App, Confusing Contact Upload
Mobiniti is lauded for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its intuitive design, ease of use, and ability to streamline business processes. Praises are also given for its reporting capabilities, customizable dashboards, and mobile app. However, some users have expressed concerns about occasional bugs and glitches, as well as the need for more advanced features and integrations. Overall, Mobiniti is a well-received software solution that caters to a wide range of business needs, with the majority of users highlighting its user-friendliness, robust features, and responsive support.
AI-Generated from the text of User Reviews
Customer service and simple user interface.
I appreciate the fact that they put service at the forefront.
None that I have found this far. Everything works well.
The biggest problem we encountered with marketing was the fact most people filter the majority of their e-mail traffic. Mobiniti solved that by providing a simple, cost effective sms platform.
They are patiently willing to help me in understanding how to use their product. They've gone way and beyond on making sure I get the most out of what they have to offer!
The only downside is, I actually have to pay money, but because I've been very satisfied with their product, I don't mind paying that money! It's well worth the investment!
When trying to text people from my phone, I was continually being blackballed. It got to the point no one was getting my text, now everyone is because of Mobiniti!
Mobiniti is so easy to use and keeps our connections on autopilot so we can do what we do best, create new connections.
At first, I thought we didn't like the limit of 14 events when creating a campaign... we wanted some to go 52 weeks. Then we ended up canceling EVERY 14 week sequence before the halfway mark as circumstances changed the campaign.
Solving the problems of It Takes To Long To Follow Up, Valuable leads being forgotten and how to thrive in business during covid era.
it's a very simple system to use and has great features
nothing I disliked in the features I use
give it a try
mobiniti gives us a great option for another way for people to follow/subscribe to our daily deal promotions in addition to our current email, facebook and twitter.
Live support and follow-up from their staff. Their staff is responsive and knowledgeable. The learning curve for their platform is short. Data administration and response tracking are simple. And the results have been company changing in the best kind of way; more money in the bank.
The only detractors come from my propensity to not read instructions first, and were really based on terminology. There are new words for things like merge field and data relationships that an old dog had to learn.
If you are considering a texting service, Mobiniti is the one I strongly recommend. Their staff is responsive and knowledgeable. The learning curve for their platform is short. Data administration and response tracking are simple.
If you are adept at managing flat files, take the time to learn their terms and data importing formats.
The response from our campaigns has been much better than expected.
Responses are not so much texting back, but more that we KNOW the customer has received the message. The tell us. Every single one we've spoken to since starting up the service has.
The team at mobiniti is always quick to respond to my questions
The interface is easy to navigate, but takes a little getting use to
Communication. I can help my clients communicate more quickly with their clients about their services and products
I can set reminders up in advance and forget about it. I know the content will get to my shoppers and I don't have to do it at 5am.
My second favorite feature is that I can group my audience based on what word they used to join our text club.
I sometimes forget what word is their text word
We are an urgency based business. I don't want to rely on email for my customers. This is immediate and I know my customers aren't sifting through 500 messages in hopes they find mine.
Customer service is the most helpful. If I ever have any problems with my account they respond very quick to help me out.
Everything is tremendous with Mobiniti. I have nothing bad to say at all.
Getting the most out of my job.
quick customer help + service, easy to use.
I wish the templates were easier to use- I have Friday meetings that I would love to be able to write the one text reminder and select all the days that it needs to go out.
Also, when a person with an iPhone "likes" or responds to the text message, it removes them from my subscribers.
great product and service
communicating with employees about staff meetings and announcements
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I'm VERY PLEASED with the staff and their availability to assist in producing a product that makes your company looks 1st class. In my opinion, James, Jaclyn and Nick, along with the other team of employees at Mobiniti, is the best in this business. I've dealt with other companies in this business and I can unapologetically say that my experience with Mobiniti has been the best decision we could have made.
I HAVE NO DISLIKES. THIS COMPANY HAS BEEN A BLESSING.
Providing a service to our clients.