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Mobiniti Reviews

User Rating

4.6/5 (Based on 169 Ratings)

Rating Distribution

  • Excellent

    75.1%
  • Very Good

    16%
  • Average

    5.9%
  • Poor

    1.2%
  • Terrible

    1.8%

User Sentiments

Excellent Customer Service, Affordable Pricing, User-Friendly Interface, Effective Marketing Tools

Limited Functionality, Occasional Technical Issues, Lack of Mobile App, Confusing Contact Upload

Do You Use Mobiniti?

Write a Review

Review Summary

Mobiniti is lauded for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its intuitive design, ease of use, and ability to streamline business processes. Praises are also given for its reporting capabilities, customizable dashboards, and mobile app. However, some users have expressed concerns about occasional bugs and glitches, as well as the need for more advanced features and integrations. Overall, Mobiniti is a well-received software solution that caters to a wide range of business needs, with the majority of users highlighting its user-friendliness, robust features, and responsive support.

Pros

  • Userfriendly interface with a draganddrop builder.
  • Flexible platform that allows for easy customization.
  • Native mobile apps for iOS and Android.
  • Robust reporting and analytics capabilities.

Cons

  • New users may find the learning curve a bit steep.
  • The feature set may be limited for some businesses.
  • The price can be higher than some competitors.

AI-Generated from the text of User Reviews

Reviews
AW

Anderson W

September 18, 2023 Source: G2.com
"The Absolute Best In The Mobile Marketing Industry"
What do you like best about Mobiniti?

I'm VERY PLEASED with the staff and their availability to assist in producing a product that makes your company looks 1st class. In my opinion, James, Jaclyn and Nick, along with the other team of employees at Mobiniti, is the best in this business. I've dealt with other companies in this business and I can unapologetically say that my experience with Mobiniti has been the best decision we could have made.

What do you dislike about Mobiniti?

I HAVE NO DISLIKES. THIS COMPANY HAS BEEN A BLESSING.

What problems is Mobiniti solving and how is that benefiting you?

Providing a service to our clients.

Read more
JC

Jeremy C

April 5, 2023 Source: G2.com
"Mobiniti has the best customer service of any company that I have utilized in the past decade!"
What do you like best about Mobiniti?

Customer service and simple user interface.

I appreciate the fact that they put service at the forefront.

What do you dislike about Mobiniti?

None that I have found this far. Everything works well.

What problems is Mobiniti solving and how is that benefiting you?

The biggest problem we encountered with marketing was the fact most people filter the majority of their e-mail traffic. Mobiniti solved that by providing a simple, cost effective sms platform.

Read more
ST

Steven T

March 4, 2023 Source: G2.com
"Customer service is the best I’ve ever experienced with any company!"
What do you like best about Mobiniti?

They are patiently willing to help me in understanding how to use their product. They've gone way and beyond on making sure I get the most out of what they have to offer!

What do you dislike about Mobiniti?

The only downside is, I actually have to pay money, but because I've been very satisfied with their product, I don't mind paying that money! It's well worth the investment!

What problems is Mobiniti solving and how is that benefiting you?

When trying to text people from my phone, I was continually being blackballed. It got to the point no one was getting my text, now everyone is because of Mobiniti!

Read more
AB

Adam B

February 28, 2022 Source: G2.com
"ATOM Connects businesses with their ideal clients & Mobiniti keeps them connected with texting"
What do you like best about Mobiniti?

Mobiniti is so easy to use and keeps our connections on autopilot so we can do what we do best, create new connections.

What do you dislike about Mobiniti?

At first, I thought we didn't like the limit of 14 events when creating a campaign... we wanted some to go 52 weeks. Then we ended up canceling EVERY 14 week sequence before the halfway mark as circumstances changed the campaign.

What problems is Mobiniti solving and how is that benefiting you?

Solving the problems of It Takes To Long To Follow Up, Valuable leads being forgotten and how to thrive in business during covid era.

Read more
AU

Anonymous User

October 21, 2021 Source: G2.com
"Mobiniti has been a great addition to our subscriber platforms"
What do you like best about Mobiniti?

it's a very simple system to use and has great features

What do you dislike about Mobiniti?

nothing I disliked in the features I use

Recommendations to others considering Mobiniti:

give it a try

What problems is Mobiniti solving and how is that benefiting you?

mobiniti gives us a great option for another way for people to follow/subscribe to our daily deal promotions in addition to our current email, facebook and twitter.

Read more
FJ

Freddy J

April 29, 2021 Source: G2.com
"The best investment we've ever made"
What do you like best about Mobiniti?

Live support and follow-up from their staff. Their staff is responsive and knowledgeable. The learning curve for their platform is short. Data administration and response tracking are simple. And the results have been company changing in the best kind of way; more money in the bank.

What do you dislike about Mobiniti?

The only detractors come from my propensity to not read instructions first, and were really based on terminology. There are new words for things like merge field and data relationships that an old dog had to learn.

Recommendations to others considering Mobiniti:

If you are considering a texting service, Mobiniti is the one I strongly recommend. Their staff is responsive and knowledgeable. The learning curve for their platform is short. Data administration and response tracking are simple.

If you are adept at managing flat files, take the time to learn their terms and data importing formats.

What problems is Mobiniti solving and how is that benefiting you?

The response from our campaigns has been much better than expected.

Responses are not so much texting back, but more that we KNOW the customer has received the message. The tell us. Every single one we've spoken to since starting up the service has.

Read more
MH

Michele H

April 26, 2021 Source: G2.com
"Great Service & platform"
What do you like best about Mobiniti?

The team at mobiniti is always quick to respond to my questions

What do you dislike about Mobiniti?

The interface is easy to navigate, but takes a little getting use to

What problems is Mobiniti solving and how is that benefiting you?

Communication. I can help my clients communicate more quickly with their clients about their services and products

Read more
AB

Amber B

April 26, 2021 Source: G2.com
"Working solution to unread emails"
What do you like best about Mobiniti?

I can set reminders up in advance and forget about it. I know the content will get to my shoppers and I don't have to do it at 5am.

My second favorite feature is that I can group my audience based on what word they used to join our text club.

What do you dislike about Mobiniti?

I sometimes forget what word is their text word

What problems is Mobiniti solving and how is that benefiting you?

We are an urgency based business. I don't want to rely on email for my customers. This is immediate and I know my customers aren't sifting through 500 messages in hopes they find mine.

Read more
AU

Anonymous User

April 20, 2021 Source: G2.com
"Very very good. Customer service is top notch!"
What do you like best about Mobiniti?

Customer service is the most helpful. If I ever have any problems with my account they respond very quick to help me out.

What do you dislike about Mobiniti?

Everything is tremendous with Mobiniti. I have nothing bad to say at all.

What problems is Mobiniti solving and how is that benefiting you?

Getting the most out of my job.

Read more
AU

Anonymous User

April 14, 2021 Source: G2.com
"Super helpful, easy to use and a great tool we use 2-3 times a week to communicate with our SOI."
What do you like best about Mobiniti?

quick customer help + service, easy to use.

What do you dislike about Mobiniti?

I wish the templates were easier to use- I have Friday meetings that I would love to be able to write the one text reminder and select all the days that it needs to go out.

Also, when a person with an iPhone "likes" or responds to the text message, it removes them from my subscribers.

Recommendations to others considering Mobiniti:

great product and service

What problems is Mobiniti solving and how is that benefiting you?

communicating with employees about staff meetings and announcements

Read more

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