Mobilize Reviews

Mobilize has an intuitive, user-friendly interface with low- and no-cost options for organizations to create and manage an online community. It is feature-rich. It supports a list-serve, onboarding and management of membership rosters, includes mini-profiles for each member that are viewable by the community, document management, and is customizable. Our professional organization is a volunteer-run and has no budget. We do not have a website, so our members rely on Mobilize to be our online hub and sharing spot. We are so grateful to be able to use Mobilize to further the good we do.

While the Members feature offers great capabilities (mini-profiles, automated communications, forms), it does not allow filtering on membership date. Adding this feature would help us better recognize and onboard new members. Please add it! Mobilize doesn't really support collaboration in creating documents. If several of us need to work on a document, we use Google docs to leverage their editing and versioning features and then post the finished doc on Mobilize. It would be nice if Mobilize had that function, too.

Through Mobilize, our community shares professional opportunities and resources, collaborates, creates and promotes events, and improves our organization. Our members are not co-located. Mobilize has helped us grow and become better organized despite the challenges of the pandemic. We also use Mobilize as the repository of our foundational documents that describe who we are, how we function, and what we hope to achieve. We reference these documents frequently. As we share our knowledge with one another, we are better able to serve social sector organizations.

I was unable to access my account and had it resolved within a day or two. Turns out it was my error, to begin with, but I was able to regain access, no problem. The staff was polite and helpful throughout the process.

There was not anything to dislike. The process was very easy.

My problem was that I was signing on with the wrong email address. My organization has three different emails that go to the same inbox. The benefit were the fast response and resolution times.

They were able to get me the information I needed within 48 hours of the request.

Not having a chat function to contact support for an issue

I am not sure as I am a help desk tech.

The easy interface to set up activities, discussions, and polls, along with the availability of a mobile app that beautifully displays the web content in an easy accessible way.

There's nothing to dislike about mobilize since its free to use and allows you to upgrade to some pretty awesome features that promote more community engagement and interaction between community members.

NA

I am solving the problem the pandemic created, which is making my community feel isolated and dependent on the weekly email communications we send along with social media to replace in-person connection. Mobilize feels more intimate, which is something I like.

The timeliness of the online ticket resolution was impeccable. The representative was extremely helpful and understanding while ensuring that the issue was adequately and timely resolved.

There is not one thing that I would state is undesirable about Mobilize. The system is extremely user friendly, and whenever technical issues arise, there are eager individuals available to help with a resolution.

Login difficulties. Unfortunately I had locked myself out of the system and had to reach out for technical support in resetting my password.

The interface for Mobilize is easy to use, especially for those accustomed to social media apps. The free tier is quite adequate and gives an excellent opportunity to put it through its paces before committing. The support is also prompt and helpful.

Some management is only in the web interface rather than through the app. It works; it just takes a little time to work out how to find things.

We use Mobilize for our community group. Because it is a closed system the security and privacy are much higher than social media chat environments such as Facebook or What's App.

It is an excellent repository of conversations/posts from various people. You can store resources and find old posts quickly and easily.

I haven't found anything to dislike about mobilize yet.

It is an excellent place for our teacher's association to store resources and share ideas. It is more convenient than simply relying on emails.

It has the ability to segregate the emails by a discussion topic, and allows images. And the best feature--it allows the admin to add emails without people having to subscribe and sign up first.

Would like the ability to show discussion titles in a list, without having to scroll through them.

It's the best choice for a notprofit or club with less than 500 users. Cost free and lots of features.

The club had an antiquated list sever, which was brutal to wade through. Picking a cost-free service was impossible-they had limitations on number of people or required signup. And Facebook and Google were automatically eliminated--people hate the companies' policies.

I love how the platform is organized and how easy it is to figure out new functions. It is a great way for me to meet other educators as we share ideas to better serve students.

There is a little support widget button that blocks the post button and I can't post unless I zoom in to 300%.

Mobilize is helping me to connect to educators across the country. It is a great place for ansynchronous participation and meeting new people.

As a rural, community network hub for local clubs and non-profits, Mobilize has provided us a place for folks to experience the social media platform they're used to, but without all the negatives that are pushing people away from the major platforms. Simple layout, easy to learn, and non-invasive for skeptics we're trying to engage with.

We would really benefit from having one minute "how to" videos to help us explain functionality. If I had a starter video to show how people can change notifications (for both the app and emails) I think we'd have better retention.

We're still building our memberships and introducing the platform to the greater community (offline and on other social media sites), so we haven't tackled any major objectives yet. We're hoping to create a site that allows different communities (food/education/health/volunteerism/etc) to cross pollinate education and ideas, based on the trust we're building within our users.