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Mixmax Reviews

User Rating

4.7/5 (Based on 1,657 Ratings)

Rating Distribution

  • Excellent

    77.4%
  • Very Good

    19.6%
  • Average

    1.9%
  • Poor

    0.2%
  • Terrible

    1%

User Sentiments

Email Tracking, Email Templates, Meeting Scheduling, Extensive Integrations

Occasional Software Disconnections, Limited Mobile Functionality, Inaccurate Email Open Tracking, Confusing Sequence Navigation

Do You Use Mixmax?

Write a Review

Review Summary

Mixmax boasts an impressive average rating of 4.5 out of 5 stars across various review platforms. Users unanimously applaud its user-friendly interface, powerful automation features, and seamless integration with popular email providers. They appreciate the ability to schedule emails, track opens and clicks, and create personalized templates. Additionally, customers rave about Mixmax's excellent customer support, citing prompt responses and helpful solutions. However, some users mention occasional glitches and a learning curve for fully utilizing all its functionalities. Overall, Mixmax is highly regarded for its ease of use, robust features, and exceptional customer service.

Pros

  • Improves productivity: Streamlines email workflows, automates tasks, and helps schedule meetings efficiently.
  • Easy to use: Userfriendly interface, intuitive features, and simple setup make it accessible to users of all skill levels.

Cons

  • Limited integrations: Does not offer comprehensive integrations with all popular business applications.
  • Occasional bugs: Users have reported encountering occasional bugs and glitches that require troubleshooting.

AI-Generated from the text of User Reviews

Reviews
JB

Jisselle B

June 4, 2024 Source: G2.com
"I love Mixmax, and have recommended it so many times to my colleagues..."
What do you like best about Mixmax?

I love the ease of integrating sequences, calendar availability, polls, etc at the click of a button! I have recommended it to tons of colleagues and was even the person to initiate it's paid usage in our office. We loved our rep Lauren as well, she was so funny and kind, all-around great service!

What do you dislike about Mixmax?

Nothing to dislike. It's user-friendly and the dashboard is thorough.

Recommendations to others considering Mixmax:

Mixmax is awesome. There are so many features, like sequences for sales follow-ups, email tracking, polls and more that are great. Their integrations are also super helpful and keep everything streamlined!

What problems is Mixmax solving and how is that benefiting you?

Scheduling meetings, finding my availability, using polls to plan big meetings, etc. Ohh, and sequences! So many good features, I can't really pick.

Read more
AU

Anonymous User

June 4, 2024 Source: G2.com
"Massive Time Saver in Gmail !"
What do you like best about Mixmax?

As a CSM I spend a lot of time in my email each and every day. Having templates saved in Mixmax prevents me from having to type out repetitive emails which is great! My favorite feature though is the g-cal integration which helps me to let my clients book calls on my calendar via my shared availability.

What do you dislike about Mixmax?

Not much to complain about. It's a simple app that does what it says on the tin!

What problems is Mixmax solving and how is that benefiting you?

Essentially it's serving as a time saving tool when it comes to typing out repetitive emails and sharing my calendar with clients!

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TB

Tanya B

June 3, 2024 Source: G2.com
"Excellent product"
What do you like best about Mixmax?

It's so easy to set up the product, it reminds you of emails, who has read it and when. It's very useful, especially in recruitment. Would highly recommend it!

What do you dislike about Mixmax?

I have no complaints at all; I would recommend Mixmax to anyone. It helps me stay on top of everything. The only thing is the integration with Zoom, which I disabled, and now I keep getting emails about the account not being connected. I have also contacted support, and they advised me what to do, but it persists.

What problems is Mixmax solving and how is that benefiting you?

MixMax reminds you of emails, who has read it and when. It's very useful, especially in recruitment. Would highly recommend it!

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RP

Rafael P

June 3, 2024 Source: G2.com
"Mixmax Review"
What do you like best about Mixmax?

I like the email templates we use and also the meeting scheduling functionality.

What do you dislike about Mixmax?

There is really is not any functionality the Mixmax provides that I dislike.

What problems is Mixmax solving and how is that benefiting you?

The need to have templatized emails and being able to review and sent available meeting times is a big plus.

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AU

Anonymous User

June 3, 2024 Source: G2.com
"My go to for productivity and reminders"
What do you like best about Mixmax?

Visual layout and branding

Calendar share options

Reminders and Snooze! Allows me to keep inbox zero.

Shortcuts to many integrations like GIF

What do you dislike about Mixmax?

Honestly? I've been an ambassador for years. I recommend it to everyone.

What problems is Mixmax solving and how is that benefiting you?

90% of our communications are through email. We need a good way to remember when to follow up? And always be prepared for the daily kinds of communications that I can template as while also personalizing for a seamless client communication experience.

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FD

Federico D

June 3, 2024 Source: G2.com
"Great tool and great people!"
What do you like best about Mixmax?

Mixmax is a very powerful SEP with great people working there. We use it for our sales and onboarding team and it helped us automate and streamline many processes

What do you dislike about Mixmax?

There are some features missing like texting prospects, pulling information from SF cases, and alternating the verbiage on emails according to the day of the week, but there are also some workarounds to achieve those missing features

What problems is Mixmax solving and how is that benefiting you?

Prospect engagement automation, forgetting to interact with leads, easily calling and logging tasks on SF. We are saving hours of repetitive work with a couple of clicks

Read more
AU

Anonymous User

June 3, 2024 Source: G2.com
"quick and easy"
What do you like best about Mixmax?

Saves me so much time, and less anxiety trying to write the perfect email.

What do you dislike about Mixmax?

A tad expensive, would prefer to have a cheaper version, with access to fewer features, but still purposeful.

What problems is Mixmax solving and how is that benefiting you?

email templates and the ability to see when they opened them

Read more
CG

Criz G

May 31, 2024 Source: G2.com
"Helpful tool for sending emails around the clock"
What do you like best about Mixmax?

My favourite features are the send later tool paired with the activity graph for each recipient. It really helps me maximise the opening rate of my emails.

Additionally, the scheduling tool where I can choose my availability slots for people to book calls directly through my email has proven useful every single time.

What do you dislike about Mixmax?

I find it annoying having to go into the outbox whenever I need to edit a scheduled message. If there were a way of editing those messages within my inbox, the process would be much easier and faster.

What problems is Mixmax solving and how is that benefiting you?

It allows me to automate and streamline several internal and external comms processes, as well as maximising the open rate of my outgoing emails. Also, it simplifies the meeting scheduling process, reducing the amount of unnecessary back and forth to coordinate calls.

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JM

Josef M

May 28, 2024 Source: G2.com
"Taking email to the next level"
What do you like best about Mixmax?

Email tracking, email templates and consistency across my team's messaging. Setup, team management and pivoting our tactics are all extremely easy.

What do you dislike about Mixmax?

MixMax will disconnect itself without notice sometimes so some users will keep working without noticing and we don't have those messages tracked. But it's easy and quick to reconnect.

What problems is Mixmax solving and how is that benefiting you?

MixMax fills the holes in standard email communication - we know when things are opened and we know when to follow up to keep the conversation going. It's also allowed us to have playbooks for different scenarios through templates and automation.

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AU

Anonymous User

February 11, 2024 Source: G2.com
"It's simple, efficient and very integrated with your main day-to-day platforms"
What do you like best about Mixmax?

I like it's simplicity aNd hoW easy it is to store and organize templates, sequences and also the view of who is opening my emails and the opening rate and CTR of my emails.

What do you dislike about Mixmax?

nothing that I can think of right now, everything is working fine.

What problems is Mixmax solving and how is that benefiting you?

It allows me to send my availibility and calendar link easily to my contacts, it also allows me to see who is more engaged with my emails, what emails are working better than other to make better templates and approaches....

Read more

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