Mission Control Reviews

From a Salesforce Admin perspective, this robust tool is so easy to set up and pass the build to key stakeholders! Download, give access to power users, then your job is done until the need for Flows for automations come through.

Nothing to report on just yet, a bit pricey when you get the verson that allows customers to edit fields, but price matches the app's power and usefulness.

Project management for prospects when working to integrate them into clients.

Embedded capability to produce organization processes compliant with public administration laws and voluntary system certifications

Graphic interfaces are not always the best

Step-by-step control of projects and relevant documents. Information sharing inside the organization. Control of our processes

Ability to modify app to fit our needs and great customer service.

Some limitations and fields that don't apply to the way construction companies do business in the US. It would be nice to have a different template for different companies.

Project / construction management.

The architecture looks just like Salesforce Lightning UI and the users love the product.

Sometimes we have an issue adding the "Projects" tab to the User's Navigation Bar.

We now have a single source of truth for our projects and better visibility of our project's data.

Having the ability to log actual time on all aspects of a project. Enjoying milestones features, able to store all documents related to a project and create a share-out report to provide status & updates.

Still so much more to learn, but I have no complaints.

Providing actual and historical data that we have not been able to capture before when working on any small or big project.

A broad range of project management features built in the Salesforce ecosystem so connected with our main line of business application. Compared with competitors was a great value purchase. The support team has been excellent to work with when needed.

The ability to handle prepaid T&M projects for service projects. We'd look to have the retainer billing functionality be able to bill for a milestone but then recognize revenue as hours are worked against the project budget hours, reducing the prepaid retainer balance. Then for support projects, the ability to set up an Action to not bill for a certain amount of hours and, if exceeded, would bill at a given rate.

The ability to effectively track the delivery of service and support solutions to our clients. Ease of use with reporting capabilities.

I like all the features provided by Mission control because it makes my life easy to keep track of all changes of project and resource management.

UI -> especially inner scrollbars which makes to have a look at a time to have a overview better.

All manual process, reporting and navigating to multiple tabs to gather data

Love the way we can organise a project and monitor it as time goes by. However, the real killer feature is the time logging. At every step of the way we know how long we have spent with each client, doing what. This allows us to submit detailed reports to our clients, which helps build a trusting relationship with them. It is also so intuitive that we do not lose billable hours.

There is not much to put in here! When we have found minor niggles, Colin and the team have listened to our needs and put in place changes. It really is a good product under a cycle of continuous improvement.

If you have a project planning need, and you use Salesforce, then this should be at the top of your list of products to consider.

Cutting down projects into manageable chunks.

Allocating those projects to different members of the team.

Monitoring the time used by each part of the project... which helps us produce more accurate estimates on future proposals.

Tracking how much time each team member has contributed to each part of the project.

We also automatically trigger creation of new actions when a client submits a case, so that we can accurately track how much time the resolution took.

Mission Control has greatly assisted CCAS ONLINE in delivering the best possible service to our Clients. The ease of setup, the UI, and all the other features are both logical and relevant. We are far more efficient in delivering our service because of Mission Control, the ability to add the Custom Components such as the Timelogger to various Page Layouts in Salesforce is a great benefit. The timely, intuitive Version Upgrades never fail to impress us even more.

There is nothing I don't like about this App and would therefore highly recommend it. Well done Aprika!

The problems we are solving with Mission Control are immense. Before Mission Control, we were using multiple software and platforms to achieve what Mission Control does right out of the box. We now have the ability to create Project Templates to be used time after time with repetitive Client work. We are now working well within our Project Budgets, as it is so easy to log time against all Client work, allowing us to review our pricing on a lesser timescale than before. Collaboration and sharing within our organisation is far easier with Mission Control, nothing slips the net, everyone is on the one page so to speak.

Powerful, flexible, full-featured app with great support. As it's built on Salesforce, you can use a mix of out of the box features and extend/customize however you want on the Salesforce platform.

Will get you from estimating to scheduling to progress reports to billing and everything in between. Robust functionality and the flexibility to use the app in different ways depending on the project style/your needs.

Constantly improving with regular upgrades.

Has a bit of a learning curve, particularly in figuring out the right objects/tables to use for what size chunks of work. The flexibility is great but the downside is lots of different places to track pieces of work. Took some time to strike the right balance.

The benefits of building on Salesforce also have some downsides; mostly related to data security & sharing when exposing specific projects to external contractor and/or client users. More of a tradeoff than a drawback & could be solved with custom code/automation, just something to be aware of.

I would also like to see more LWC and less Visualforce.

We use Mission Control to estimate, schedule, manage, and bill for all of our project work. It helps us stay organized and properly estimate the volume and velocity of work we have coming down the pipeline, as well as reflect back on the work we've done and see how it stacked up to our estimates.

We use it to track current and historical issues, share updates with clients, and track contractor as well as staff tasks/time.

The billing features are great as well; we found it pretty straightforward to set up an integration with our accounting tool to create invoices based on work tracked in SF.