Home/ CRM Software/ Microsoft Dynamics 365 for Sales/ Reviews
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Integrates all your CRM function
22.1%
40.2%
22.1%
8%
7.6%
Customization Options, Extensive Integrations with Microsoft Products, Comprehensive Sales Management Features, Robust Reporting Capabilities
Complex User Interface, Occasional Performance Issues, Limited Third-Party Integrations, Steep Learning Curve
Overall, Microsoft Dynamics 365 is a highly-regarded CRM platform praised for its ease of use, customization capabilities, and integration options. Users particularly value its user-friendly interface, seamless integration with other Microsoft products, and the ability to tailor the system to specific business needs. However, some reviewers have expressed concerns regarding the complexity of certain features and occasional performance issues. Additionally, the cost may be a deterrent for some organizations.
AI-Generated from the text of User Reviews
user friendly good nature and helpful interested at dynamics 365 sales nice to work space liked th e workspace dynamics are very interested nice work thanks for it
sometimes slow not able to capture sometimes not even get clearificaton not so the dynamics 365 have to be clarify
problems is Dynamics 365 Sales solving and that benefiting everyone
easy to use and configure , business process are simple and straight forward with controls
implemntation consultants are not upto the mark
in recording sales invoices and sales receipts
Keeping notes
Being up to date on where you are on a task
Easy to transition in absence
Product Training for dashboard creation can be better
Phrase express
Staying organised
Dashboards
Note keeping on cases
This Microsoft productivity tool is highly effective in converting ordinary leads into closed deals, making it a valuable asset for nurturing sales. It streamlines sales processes to focus on what truly matters, empowering the sales team to engage with potential clients, manage accounts, and track and analyze the performance of each lead.
It is designed to be user-friendly for sales teams, offering seamless integration with other Microsoft applications like Microsoft 365 through the Cloud, as well as the Power Platform. This integration provides a unified and comprehensive solution for managing sales activities, enhancing customer experience through active engagement, and ultimately driving business growth.
Also, I like it for -
Easy to use
Easy to integrate with other Microsoft Applications
It is intuitive
Very good functionalities
All-in-one platform for sales activities
If you are not very familiar with Microsoft productivity tools, you may benefit from a tutorial to learn your way around this particular tool. However, it's worth noting that the user interface and overall experience may not have seen significant improvements compared to other Microsoft applications.
Additionally, for some businesses, managing this tool may be considered relatively expensive.
1. Streamlining sales processes and making them more efficient and effective.
2. Improved lead management allows businesses to track and nurture leads effectively.
3. Empowering the sales team to interact with potential clients, fostering better customer engagement and relationships.
4. Offering effective features for managing customer accounts, ensuring efficient handling of important client information.
5. Performance tracking and analysis, providing valuable insights for better decision-making by analyzing the performance of each lead.
All of this leads to improved decision-making and helps improve our overall business growth. By addressing day-to-day sales problems and providing valuable functionalities, it contributes to our business success.
It helps small business to grow faster and interact well with its customers and also helps in growth of the company
It's not much user friendly and not implemented much
It helps us in interacting well to the customers and solves our marketing problems
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The Best I like in Dynamics 365 Sales is we can use them Easily through Mobile.Lost of improvement and updates, CRM, and enhanced security is the most important feature that I like in this software
There is not much Database Included as per User
it helps in solving the Problems Easily