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Microkeeper Reviews

User Rating

4.6/5 (Based on 115 Ratings)

Rating Distribution

  • Excellent

    69.6%
  • Very Good

    27%
  • Average

    1.7%
  • Poor

    0%
  • Terrible

    1.7%

User Sentiments

Easy to use, Comprehensive Payroll Features, Excellent Customer Support, Timesaving and Efficient

Complicated Initial Setup, Limited Features for Sole Traders, Occasional App Performance Issues, Lack of Advanced Reporting Features

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Review Summary

Overall, Microkeeper receives positive feedback from users. Many appreciate its user-friendly interface, comprehensive features, and excellent customer support. Users commend its robust reporting and customization options, allowing them to tailor the software to their specific business needs. Additionally, users find the software reliable and efficient, helping them streamline workflows and improve productivity. However, some users mention areas for improvement, such as occasional technical glitches and limitations in certain functionalities.

Pros

  • Userfriendly interface: Easy to navigate and understand, even for users with limited technical expertise.
  • Comprehensive product comparisons: Provides detailed comparisons of features, pricing, and customer reviews to help users make informed decisions.
  • Extensive product listings: Includes a wide range of software and services, making it a onestop shop for product research.
  • Trusted user reviews: Features realtime user reviews, providing valuable insights into the pros and cons of each product.

Cons

  • Limited customization options: Lacks the ability to personalize the platform to individual preferences or specific business needs.
  • Occasional technical glitches: Some users have reported experiencing occasional technical issues, such as slow loading times or broken links.
  • Limited product categories: The platform may not cover all the product categories that users might be interested in.
  • Lack of indepth analysis: While user reviews provide valuable insights, the platform lacks indepth analysis and expert opinions.

AI-Generated from the text of User Reviews

Reviews
IF

Ishani Fernando

October 20, 2024 Source: Trustpilot.com
Easy to understand and amazing support…
Microkeeper is really easy to understand and amazing support network. If you have any issues, these guys are just a phone call away. Keep up the good work team. Highly recommended
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SP

Storm Powell

August 15, 2024 Source: Trustpilot.com
Microkeeper is a great investment!
Microkeeper has been such a great investment for our small business. As the administator, but also an employee that uses the program, my favourite feature is the new messaging part of the app. This allows us to send group messages to particular staff or all staff.
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M

Mitesh

August 12, 2024 Source: Trustpilot.com
Cost savings with Microkeeper
We've been using Microkeeper for 3 months now, and it has completely transformed the way we manage payroll and rosters. The automation features have cut down our payroll processing time by an impressive 70%, allowing us to focus more on other aspects of our business.
One of the standout features is the visibility on costs as soon as we prepare the rosters. This real-time insight gives us much better control over wages, which is our biggest expense. We can now make informed decisions quickly and efficiently, ensuring that our business remains profitable.
Overall, Microkeeper has become an indispensable tool for us, and I highly recommend it to any business looking to streamline their payroll process and gain better control over their expenses. we are still learning how to make customised reports and are not using the payroll tax function as it does not calculate payroll tax correctly for WA

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J

Jessie

July 24, 2024 Source: Trustpilot.com
Switching to Microkeeper has been a game-changer
Switching to Microkeeper has been a game-changer for our payroll process.

Microkeeper has drastically reduced the time taken per pay run. What used to take hours of manual data entry and calculations is now streamlined into a quick, efficient process. With its automated features and intuitive interface, we can complete our pay runs in a fraction of the time, freeing up valuable resources for other critical tasks.

The reliability of our reporting has improved, the system ensures accuracy by automating complex calculations and reducing human error.

Employees have found the Microkeeper app incredibly user-friendly. It allows them to easily access their payslips, track hours, and manage their personal details from their smartphones. The app’s intuitive design means that even those who are not tech-savvy can navigate it with ease. This accessibility has improved employee satisfaction and engagement with our payroll process.

In conclusion, Microkeeper has not only streamlined our payroll operations but also enhanced accuracy and user satisfaction. It has become an indispensable tool in our administrative toolkit, and we highly recommend it to any organisation looking to optimise their payroll process.
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IS

Iresh de Silva

July 17, 2024 Source: Trustpilot.com
Efficient and effective while time…
Efficient and effective while time saving
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T

Tiffany

July 15, 2024 Source: Trustpilot.com
I personally love the rewards program…
I personally love the rewards program for myself but from an admin point of view I love how it predicts staffs leave so I don't have to calculate it myself.
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SP

Storm Powell

February 15, 2024 Source: Trustpilot.com
I LOVE Microkeeper and so do my staff!
Microkeeper has been such a wonderful upgrade for our business. As a hospitality business that was running a bit old school, with a timeclock machine and rosters done by Excel spreadsheet, the simplicity of Microkeeper has been a welcomed change. Ren, Bradley and Dylan have all been incredibly helpful with the setup process and also with answering any questions we had along the way. The system has now been in place for around two months and I have nothing but great things to say. The weekly pay run takes me approximately 10 minutes now, as opposed to hours previously. The ease of knowing that all award rate rules are being followed with Microkeeper automatically calculating overtime and week rates is extremely helpful. I cannot recommend the program enough and I am very glad we opted to go with Microkeeper.
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H

Hannah

October 12, 2023 Source: Trustpilot.com
Microkeeper has offered us exceptional service.
Microkeeper has offered us exceptional customer support, particularly during our payroll setup process. The team went above and beyond to assist us every step of the way, ensuring a smooth and successful implementation. They made sure to understand our specific needs to build our award rules, and guarantee compliance. Their dedication and expertise have been invaluable in helping us through this transition.
Highly recommended to any business seeking a user-friendly payroll solution backed with outstanding customer service.
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S

Sylvia

October 9, 2023 Source: Trustpilot.com
Great time and attendance tracking system
Microkeeper has helped us improve our process managing our staff's time and attendance. We can easily review and approve timesheets, verifying employee hours, breaks and overtime.
Prior to using Microkeeper, we recorded staff hours in Excel, which made it prone to mistakes. Now we can do it in record time and error free!
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JV

Jessica Vivien

October 23, 2022 Source: Trustpilot.com
Microkeeper's training,support and product are all brilliant
Microkeeper's support and training, and the product itself are all brilliant. I am not tech-minded, and have never done payroll before. I needed to start doing STP for my own small business. My accountant had me sitting in his office for most of a day trying to hook me up to MYOB STP and we had only just begun: another day was going to be required. MYOBs on-line registrations were not going through but he had to ring in and wait on line for ages to learn that. Not impressed.

So on my own, I set up Microkeeper to do STP payruns and super and PAYW for myself. The quick setup guide has lots of built-in explanations to help you get it right, and works well. When I struck any problems, or wanted information, the tech support people were available within a short time by email or phone, and they even gave me a free 15min Google Meet to get me going. The support people know their product extremely well and give fast, practical and effective advice. And the product works so easily and well. I really recommend them, especially for someone who is really new to this stuff.
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