MerlinOne Reviews

When searching for A DAM system, Shriners Childrens needed a system that was HIPAA-compliant and MerlinOne offered this service along with great customer service and efficient communication. The MerlinOne DAM system organizes our companies’ assets in a way that maximizes their value for our brand it allows us to set varying levels of user access for files and folders, and we can easily share files internally and externally with our vendors. A great tool to have on the cloud it has been very valuable during the pandemic as employees started to work remotely, this system allowed us to continue to do our work while having instant access to our assets from any location at any time our teams continued to be efficient while adapting to the virtual working conditions.

We recently added the new Nomad AI, and it is truly a game changer, and our staff is oohing and aahing over this great tool and how simple and efficient it is.

My colleague's feedback: I've been looking for a specific image for 10 minutes and I couldn’t find it, then I turned on Nomad and Boom it was the first picture that popped up! (D. Landry)

We had an issue uploading large video files and the team at MerlinOne worked quickly to get it resolved. The system meets all our expectations

It is a great way to keep track to store and organize assets in a centralized location, allowing us to reuse the content throughout many hospital locations, and it has helped to increase our marketing team's productivity.

Merlin has powerful search functionality that makes finding assets simple. The interface is simple to use and intuitive compared to other DAMs we investigated.

The mobile app could be a little more refined. No glaring faults I've found using the core DAM via a web browser.

Load test data into the DAM before seeding the DAM with real assets. Very configurable system.

Knowing that a photo or video in our library is eligible for use is key. We have subjects sign release forms and need to confirm we are okay to use them in the future. We are saving time searching for assets. Before Merlin we stored our assets in a folder structure on a shared network drive. Finding assets we time consuming and frustrating. We are more productive with Merlin. The system is so easy to use, everyone in our department can load and find asstets

Using MerlinOne is robust & intuitive. It feels like it was made just for my needs. I work with tens of thousands of images. Its search capabilities ensure that I do not miss out on important content.

I don't have any major dislikes. Every system has limitations. I have a lot of custom presentation needs. So, I would like more ways to present the content.

MerlinOne gives me confidence that I can build for the future of my archive. Improving its user interface and strengthening its search functions are built into MerlinOne's culture.

MerlinOne DAM is user-friendly and offers everything that we needed to get the job done. Implementation and training went smooth, and it has helped our marketing team find what they're looking for quickly and efficiently. The tool is powerful and allows users to search easily the information they need through keywords or the search engine. The team likes the feature that creates a collection of images and videos to send to internal and external users without bogging down the persons inbox. We are very happy with the MerlinOne DAM’s features and customer support.

Waiting for a few new features/tools that were announced in 2020 but are currently not available.

No business problems to solve at this time

Merlin One is easy to use. I can switch from a basic interface to a more complicated one. It helps me find photos from our archive fast.

Sometimes it shows me too many photos and I am not able to narrow an existing search. It is easier to start over with more filters.

It is much easier for us to send and receive photos and videos using the Merlin One DAM.

Implementation is so quick and painless - our team was up and running in no time. We were able to archive all our materials and pull them up in MerlinONE if we ever needed to use them again. Very intuitive and easy to use interface.

Nothing really springs to mind, MerlinONE was our go-to system when we were up against a tight deadline.

MerlinONE is the best DAM solution I have used. Our team was up and running in less than a day and we were quickly able to show ROI on our

We eliminated all the time-consuming back and forths over email when looking for digital assets. With MerlinONE we had instant access to all our digital assets, whenever and wherever we needed them.

I like how user friendly the interface is and how easy it is for me to then teach others, who are completely new to the system, how to use it effectively.

I can't say that I dislike anything really. The only issue I've ever had was with uploading where I would fill out a field and after upload it would be blank. However, I haven't had an issue with this lately so it may have been resolved in a previous update.

We are able to provide digital assets to a wider group of users within the department and as a result we've freed up staff time for other projects. Previously, photo requests would come through email and the staff member would need to look through different folders to find an image that fit their needs.

We've been partnered with MerlinOne for over 10 years. They're very proactive with release notes and system updates. They provide great support and offer consistent training.

We have no complaints. MerlinOne is a great system.

We store large volumes of historical data that needs to be easily accessible to internal and external users. MerlinOne has given us the ability to share our archives with multiple layers of customers.

We have used MerlinOne as our digital asset management system for many years. We archive our articles, photographs and PDFs of our pages, and can easily retrieve what we need when it's needed. We also really like and recommend TRAX - their photo assignment database and how well it keeps all parties notified of an assignments progress.

I would like to have more printer template options for printing archived articles.

I can't think of a better asset management system and would urge anyone considering purchasing one to absolutely give MerlineOne a try.

MerlinOne is our archive of published stories, and photographs as well as PDFs of our pages - which are fully searchable.

MerlinOne has provided us with a powerful, easy to use digital asset management system in a cloud solution. I deal with a lot of vendors, and MerlinOne's technical support is second to none. They carefully listen to their customers needs and try to improve their product accordingly.

There's not much to dislike with this product. I am increasingly surprised how well it works in the cloud environment.

MerlinOne's continuing development of their product has allowed us to make some important changes to our workflow.