Browse Software
List Your Product
Loading...
Merge Reviews

User Rating

4.9/5 (Based on 113 Ratings)

Rating Distribution

  • Excellent

    88.5%
  • Very Good

    10.6%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Support, Extensive Integrations, Unified API, Easy Implementation

Limited Customization Options, Occasional Data Sync Issues, High Pricing for Large Businesses, Lack of Sandbox Environments for Some Integrations

Do You Use Merge?

Write a Review

Review Summary

User reviews of Merge highlight its exceptional ease of use and integration with a wide range of HRIS and ATS systems, saving developers significant time and resources. Users consistently praise the platform's robust functionality and the exceptional customer support provided by the Merge team. While some users note a learning curve associated with advanced features, they generally find the documentation and support teams helpful. A few users express a desire for greater flexibility in data normalization or customization, and some point to occasional issues with specific integrations or data sync reliability. Overall, Merge is viewed as a game-changing solution for companies needing to streamline and scale their integration efforts across diverse platforms.

Pros

  • Merge saves significant development time and energy.
  • Merge offers a wide range of integrations, including HRIS systems.
  • Merge provides excellent customer support and response times.
  • Merge's unified API simplifies data ingestion and normalization.

Cons

  • Merge's pricing tiers can be expensive for earlystage startups.
  • Some customers reported data discrepancies or syncing issues.
  • Merge's documentation could be more detailed and intuitive.
  • Some features, particularly in the CRM space, may be premature.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 11, 2024 Source: G2.com
"One solution to rule them all"
What do you like best about Merge?

Merge is the most innovative API solutions provider out there. It's truly impressive how much they can help with scalability and efficiency.

What do you dislike about Merge?

I wish Merge existed in every industry not just HRIS

What problems is Merge solving and how is that benefiting you?

Merge makes it so that businesses can sell more problems faster and better.

Read more
DX

David X

January 9, 2024 Source: G2.com
"HR and ATS integrations"
What do you like best about Merge?

They do have a lot of APIs and in general they have a decent setup process and their APIs aren't too expensive. I only use the HRIS and ATS APIs so I can't comment on the rest of the offerings so maybe people have had a more positive experience with Merge there.

What do you dislike about Merge?

Their typescript SDK is coming along nicely but they completely abandonded a shoddy JS library. But my main complaint is with the docs. There aren't enough examples and often things are explained. For example there's an expand parameter for some of the endpoints. Would be nice to know what we can expand.

What problems is Merge solving and how is that benefiting you?

We need integrations with HR platforms and their API does it make easy for us not to have to manually deal with each integration ourselves.

Read more
AU

Anonymous User

January 3, 2024 Source: G2.com
"A great partner for fast growing startups!"
What do you like best about Merge?

The quality of work, speed of execution, and integrity that comes with working with Merge is unmatched. Their partnership has allowed us to move faster and deliver more value to customers compared to other options in the market.

What do you dislike about Merge?

I can't think of anything I dislike. Just keep it coming!

What problems is Merge solving and how is that benefiting you?

Merge helps us scale our API projects and rapidly deploy new integrations.

Read more
SF

Steven F

January 3, 2024 Source: G2.com
"Merge's Unified API Is Game Changing"
What do you like best about Merge?

Our team had an intricate challenge to connect to our clients systems across multiple verticals in order to extract data and develop comprehensive reports and checks. We did a ton of research on the best SAAS companies that could meet our needs around offloading the connection, authorization, logging and data transformation pieces that come with API development. Merge hit all of these goals and then some. The best feature is the unified API. Being able to work with one data model across a singular vertical not only saves time, but just makes sense. It allows our team to continue towards our north star and not get caught up in all of the plumbing that comes with API development and ETL work. It is so easy to use and implement. The entire team at Merge has been super helpful and answers any questions at a moment's notice. Could not recommend this product and the people that make up the company any more!

What do you dislike about Merge?

We genuinely have had no issues. The team is super helpful when we have any questions.

What problems is Merge solving and how is that benefiting you?

Merge allows our team to focus on building our internal features and not get caught up maintaining hundreds of different integrations and data models

Read more
AU

Anonymous User

January 3, 2024 Source: G2.com
"Robust and easy to use"
What do you like best about Merge?

Merge is very easy to implement and flexible. These are not common sentiments in the world of APIs

What do you dislike about Merge?

It's expensive at larger scale (but still beats the alternative of building in-house)

What problems is Merge solving and how is that benefiting you?

We built automated workflows that were triggered via events in our customers HRIS system. Merge made this process seamless while upholding our SOC-2 status which was mission critical.

Read more
AU

Anonymous User

January 2, 2024 Source: G2.com
"Reliable, faster way to pull financial data from different applications under well defined models"
What do you like best about Merge?

Merge has very good documentation and their customer support team is amazing. They always respond within 1-2 business and goes extra mile to make the customers happy. Building, maintaing integration is hard and expensive. Sometimes it is kind of impossible if the vendor is very restricitive about third-party integrations. When an application needs to support multiple data source like NetSuite, QuickBook and other financial integrations, Merge takes away the challenging parts of integration and enables to focus on unified data model and API.

What do you dislike about Merge?

Not all models are supported for mentioned integrations. Someone has to do some digging to find out actually what models are supported for specific integration. The plan can be expensive.

What problems is Merge solving and how is that benefiting you?

Helps us pulling different financial applications data which can be difficult to do ourselves.

Read more
AU

Anonymous User

December 29, 2023 Source: G2.com
"Best product and easiest experience"
What do you like best about Merge?

Love all the integrations and the support is excellent too! The product makes it soo easy for us to use

What do you dislike about Merge?

Nothing too major but since we have clients across the world, they don't have some of the smaller software integrations our customers use

What problems is Merge solving and how is that benefiting you?

Merge is solving a huge problem by making it easier for companies to add integrations to their platform in a light-touch way. Instead of having to build each integration from scratch, we can rely on Merge to do it!

Read more
RS

Rahim S

December 29, 2023 Source: G2.com
"Fast and reliable"
What do you like best about Merge?

Easy integration as well as various integration methods

What do you dislike about Merge?

Flutter/dart integration APIs not available

What problems is Merge solving and how is that benefiting you?

User categories fast regestration

Read more
AP

Anvisha P

December 28, 2023 Source: G2.com
"Merge is amazing for expediting your product roadmap"
What do you like best about Merge?

Merge clearly cares a lot about their product and customer support. The customer support team is extremely responsive, and they listen to customer feedback intently.

We’ve sent over requests for several new integrations and have seen them pop up on the roadmap and in the product — really appreciate the leverage that we have gotten from Merge!

What do you dislike about Merge?

There are several categories that we wish we could integrate with. Merge has mentioned they may go into it in 2024, but the more we can offload on integrations, the better.

What problems is Merge solving and how is that benefiting you?

Saving engineering time from having to manually build + maintain integrations.

Read more
MS

Matt S

December 27, 2023 Source: G2.com
"the ideal approach for your SaaS integration strategy"
What do you like best about Merge?

Merge is an excellent way to quickly and relaibly start, and scale, your SaaS integration strategy. We have a few key integrations that we needed to get stood up quickly, and will have dozens more as we scale over time. Being able to get these out of the box and implented by one engineer was a huge win. Moving from scoping to POC to prod has been seamless.

It's really, really nice to be able to add integrations quickly with just a fraction of an engineer's time as opposed to the alternative which could potential require dedicated headcount.

What do you dislike about Merge?

There are a few features that we'd like that the product doesn't yet have, including some additional features related to some webhooks. But we're told this is coming soon!

The team has been very responsive to feedback and requests we've made. Things we've asked for have been implemented or are on the roadmap for next year.

What problems is Merge solving and how is that benefiting you?

Our product makes use of data from many existing tools that customers have, and over time we'll be integrating with dozens of them. It's extremely difficult to build and support these integrations without full time resources dedicated to them, which is something I've had to live with in past roles. As we scale we'll surely require more engineering time to support integrations, but Merge takes this down significantly, and likely puts off the requirement for an integrations team by years.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed