Home/ API Management Software/ Merge/ Reviews
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
The Unified API
88.5%
10.6%
0.9%
0%
0%
Excellent Customer Support, Extensive Integrations, Unified API, Easy Implementation
Limited Customization Options, Occasional Data Sync Issues, High Pricing for Large Businesses, Lack of Sandbox Environments for Some Integrations
User reviews of Merge highlight its exceptional ease of use and integration with a wide range of HRIS and ATS systems, saving developers significant time and resources. Users consistently praise the platform's robust functionality and the exceptional customer support provided by the Merge team. While some users note a learning curve associated with advanced features, they generally find the documentation and support teams helpful. A few users express a desire for greater flexibility in data normalization or customization, and some point to occasional issues with specific integrations or data sync reliability. Overall, Merge is viewed as a game-changing solution for companies needing to streamline and scale their integration efforts across diverse platforms.
AI-Generated from the text of User Reviews
They do have a lot of APIs and in general they have a decent setup process and their APIs aren't too expensive. I only use the HRIS and ATS APIs so I can't comment on the rest of the offerings so maybe people have had a more positive experience with Merge there.
Their typescript SDK is coming along nicely but they completely abandonded a shoddy JS library. But my main complaint is with the docs. There aren't enough examples and often things are explained. For example there's an expand parameter for some of the endpoints. Would be nice to know what we can expand.
We need integrations with HR platforms and their API does it make easy for us not to have to manually deal with each integration ourselves.
The quality of work, speed of execution, and integrity that comes with working with Merge is unmatched. Their partnership has allowed us to move faster and deliver more value to customers compared to other options in the market.
I can't think of anything I dislike. Just keep it coming!
Merge helps us scale our API projects and rapidly deploy new integrations.
Our team had an intricate challenge to connect to our clients systems across multiple verticals in order to extract data and develop comprehensive reports and checks. We did a ton of research on the best SAAS companies that could meet our needs around offloading the connection, authorization, logging and data transformation pieces that come with API development. Merge hit all of these goals and then some. The best feature is the unified API. Being able to work with one data model across a singular vertical not only saves time, but just makes sense. It allows our team to continue towards our north star and not get caught up in all of the plumbing that comes with API development and ETL work. It is so easy to use and implement. The entire team at Merge has been super helpful and answers any questions at a moment's notice. Could not recommend this product and the people that make up the company any more!
We genuinely have had no issues. The team is super helpful when we have any questions.
Merge allows our team to focus on building our internal features and not get caught up maintaining hundreds of different integrations and data models
Merge is very easy to implement and flexible. These are not common sentiments in the world of APIs
It's expensive at larger scale (but still beats the alternative of building in-house)
We built automated workflows that were triggered via events in our customers HRIS system. Merge made this process seamless while upholding our SOC-2 status which was mission critical.
Merge has very good documentation and their customer support team is amazing. They always respond within 1-2 business and goes extra mile to make the customers happy. Building, maintaing integration is hard and expensive. Sometimes it is kind of impossible if the vendor is very restricitive about third-party integrations. When an application needs to support multiple data source like NetSuite, QuickBook and other financial integrations, Merge takes away the challenging parts of integration and enables to focus on unified data model and API.
Not all models are supported for mentioned integrations. Someone has to do some digging to find out actually what models are supported for specific integration. The plan can be expensive.
Helps us pulling different financial applications data which can be difficult to do ourselves.
Love all the integrations and the support is excellent too! The product makes it soo easy for us to use
Nothing too major but since we have clients across the world, they don't have some of the smaller software integrations our customers use
Merge is solving a huge problem by making it easier for companies to add integrations to their platform in a light-touch way. Instead of having to build each integration from scratch, we can rely on Merge to do it!
Easy integration as well as various integration methods
Flutter/dart integration APIs not available
User categories fast regestration
Merge clearly cares a lot about their product and customer support. The customer support team is extremely responsive, and they listen to customer feedback intently.
We’ve sent over requests for several new integrations and have seen them pop up on the roadmap and in the product — really appreciate the leverage that we have gotten from Merge!
There are several categories that we wish we could integrate with. Merge has mentioned they may go into it in 2024, but the more we can offload on integrations, the better.
Saving engineering time from having to manually build + maintain integrations.
Merge is an excellent way to quickly and relaibly start, and scale, your SaaS integration strategy. We have a few key integrations that we needed to get stood up quickly, and will have dozens more as we scale over time. Being able to get these out of the box and implented by one engineer was a huge win. Moving from scoping to POC to prod has been seamless.
It's really, really nice to be able to add integrations quickly with just a fraction of an engineer's time as opposed to the alternative which could potential require dedicated headcount.
There are a few features that we'd like that the product doesn't yet have, including some additional features related to some webhooks. But we're told this is coming soon!
The team has been very responsive to feedback and requests we've made. Things we've asked for have been implemented or are on the roadmap for next year.
Our product makes use of data from many existing tools that customers have, and over time we'll be integrating with dozens of them. It's extremely difficult to build and support these integrations without full time resources dedicated to them, which is something I've had to live with in past roles. As we scale we'll surely require more engineering time to support integrations, but Merge takes this down significantly, and likely puts off the requirement for an integrations team by years.
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
Merge is the most innovative API solutions provider out there. It's truly impressive how much they can help with scalability and efficiency.
I wish Merge existed in every industry not just HRIS
Merge makes it so that businesses can sell more problems faster and better.