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Mentionlytics Reviews

User Rating

5/5 (Based on 86 Ratings)

Rating Distribution

  • Excellent

    95.3%
  • Very Good

    4.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Support, User-Friendly Interface, Comprehensive Coverage, Valuable Data & Insights

Insufficient Mention Quota, Irrelevant Mentions, Slow Loading Times, Limited Report Customization

Do You Use Mentionlytics?

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Review Summary

Users praise Mentionlytics for its comprehensive social media monitoring capabilities, real-time alerts, user-friendly interface, and extensive integrations with various social media platforms. They appreciate the ability to track brand mentions, analyze sentiment, and engage with customers effectively. Additionally, users highlight the accuracy and relevance of the insights provided by Mentionlytics, enabling them to make data-driven decisions and improve their marketing strategies. However, some users mention occasional technical glitches and a slight learning curve for new users. Overall, Mentionlytics is highly valued for its robust social media monitoring and analytics features, helping businesses enhance their online presence and customer engagement.

Pros

  • Comprehensive monitoring of social media, news, and blogs for brand mentions.
  • Customizable alerts and reports to keep users informed about relevant mentions.
  • Integration with popular social media platforms and thirdparty tools.
  • Advanced analytics provide insights into brand sentiment and reach.

Cons

  • The learning curve can be steep, especially for users new to social media monitoring.
  • Data analysis capabilities may be limited for users with complex reporting needs.
  • Cost may be prohibitive for small businesses or startups.
  • Some integrations with thirdparty tools may require additional setup or fees.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

October 2, 2023 Source: G2.com
"Great value for money and Excellent support team."
What do you like best about Mentionlytics?

Appreciate all the support given by Ifigeneia and Betty from the support team.

Look forward to work with mentionlytics in the future as well.

What do you dislike about Mentionlytics?

I am eager to receive increased mentions from Facebook and Instagram.

What problems is Mentionlytics solving and how is that benefiting you?

Using mentionlytics I was able to know how particular brand is mentioned in different social platforms

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SH

Sarah H

August 1, 2023 Source: G2.com
"Fabulous!"
What do you like best about Mentionlytics?

It is so easy and accessible! We love the customer support and always feel like we are taken seriously when we have an inquiry. We have been using it for many year!

What do you dislike about Mentionlytics?

Nothing! We find Mentionlytics very helpful.

What problems is Mentionlytics solving and how is that benefiting you?

Reporting for our clients in order to show our worth

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CR

Chaque R

May 15, 2023 Source: G2.com
"Mentionlytics: Your guardian angel"
What do you like best about Mentionlytics?

Oh, Mentionlytics, my daily dose of digital magic! This tool is like having an eagle-eyed guardian angel, monitoring every nook and cranny of the online world for your brand's mentions.

The coverage? Phenomenal! It's like having the world's biggest antenna, catching every whisper across the digital landscape. The interface is a vibrant masterpiece, making data analytics feel like a walk in a brightly colored park. In just a blink, you get a bird's eye view of all the chatter about your brand.

The user-friendliness is astounding. Like a loyal buddy, Mentionlytics is always ready to adapt to your needs, no matter how swiftly they change. It's the digital companion you didn't know you needed, till you've got it!

And then there's the customer service, always there with a personal touch. Imagine your best friend, but armed with tech support skills, always ready to jump in and solve your problems. A star-studded experience, indeed!

The highlight? The reports. They're not just dry numbers and graphs, they're beautifully crafted, data-driven narratives. The kind of reports that will have you on the edge of your seat, eager for more.

Mentionlytics is your all-in-one hub for online brand monitoring. It's got your back, from gathering mentions, conducting sentiment analysis, profiling demographics, to scouting websites and social media. It's not just a tool, it's a team member, a reliable partner in your digital journey. Mentionlytics: cool, efficient, and a touch of fun!

What do you dislike about Mentionlytics?

Mentionlytics has its quirks. We're constantly running out of mentions like a kid running out of candy on Halloween. Even after levelling up like some digital Super Mario, the mention count still leaves you thirsty for more. Plus, sometimes, it gets a bit over-enthusiastic, repeating mentions like a parrot on a caffeine kick. Not always the most relevant mentions, but hey, nobody's perfect.

What problems is Mentionlytics solving and how is that benefiting you?

Mentionlytics is my digital Swiss Army Knife. It's a lifesaver when it comes to brand monitoring, making it feel like I've got a team of data detectives at my disposal 24/7.

It effortlessly tracks all the online mentions, from the faintest whispers on obscure blogs to the loudest shouts on mainstream social media. This saves me a ton of time and effort that I would otherwise spend on manual tracking. I'm always in the know about what's being said about my brand and where.

With sentiment analysis, Mentionlytics is like having an emotional barometer for my brand. It gauges the mood around my brand and helps me understand how people perceive us. This invaluable feedback allows me to adapt our marketing strategies and improve customer satisfaction.

Demographic profiling is another ace up Mentionlytics' sleeve. It gives me insights into who is talking about my brand, providing a clearer picture of my audience. This knowledge helps me better tailor our messaging and offerings.

The tool also keeps tabs on websites and social media, ensuring that no mention escapes its radar. This unified approach means that I can manage all my online brand monitoring from one platform, streamlining the process and reducing the risk of missing out on key mentions.

The icing on the cake? The fantastic reports. They condense all this rich data into a clear, engaging narrative that makes it easy to share insights with my team and make informed decisions.

In short, Mentionlytics has streamlined my brand monitoring process, given me deep insights into my brand's online presence, and allowed me to be more responsive to our audience's needs and sentiments. It's like having a superpower for brand management!

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ek

eleni k

April 5, 2023 Source: G2.com
"Very satisfied. Has greatly helped our company"
What do you like best about Mentionlytics?

The tool is very sophisticated and helpful. The people in Mentionlytics are also very helpful and have been very accomodading on our every need and request

What do you dislike about Mentionlytics?

There is nothing I dislike about Mentionlytics

What problems is Mentionlytics solving and how is that benefiting you?

Mentionlytics have helped us gather all the information about our company on all platforms. It has also helped us categorize that information with certain tags. Great reporting that has helped our marketing team acquire knowledge and make informed desicions

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AG

Andrea G

March 30, 2023 Source: G2.com
"Mentionlytics for Media Monitoring"
What do you like best about Mentionlytics?

How comprehensive the coverage is, the clear and colorful overview which allow to have a bird eye overview in seconds.

How user-friendly it is and how easily adjustable to clients ever changing demands is.

Their personalized customer service is absolutely amazing.

The report is THE highlight

What do you dislike about Mentionlytics?

Not enough mentions. Even though we upgraded, we always run out of mentions a few days before the end of the month.

The mentions are sometines repeated and not the most relevant ones.

What problems is Mentionlytics solving and how is that benefiting you?

It gathers mentions, sentiment analysis, demographics, websites and social media all in one. It provides us with tailored service for our clients needs. We can have top mentions which is a great summary

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GS

Gabriel S

February 21, 2023 Source: G2.com
"Intuitive, Robust, Comprehensive, Greater ROI than Competitors"
What do you like best about Mentionlytics?

Instant alerts are a huge time-saver. Extensive scouring of third-party sites and social channels finds mentions in the darkest corners of the web. Excellent customer experience & world-class support.

What do you dislike about Mentionlytics?

So far so good. Nothing to dislike at this point. Pricing on par with competitors. But one more positive to add: I've called customer support while traveling abroad in Latin America and the first thing the rep asked was whether or not I was more comfortable communicating in Spanish. Stellar product, excellent support, highly-informed long-term vision.

What problems is Mentionlytics solving and how is that benefiting you?

Mentionlytics is my eyes and ears. I no longer have to check multiple sources for brand mentions. All the data I need is both on my dashboard and delivered to my inbox daily. It's saving time and allowing me to respond to mentions in a timely manner. Great for brand reputation management.

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AU

Anonymous User

May 19, 2022 Source: G2.com
"Mentionlytics is super"
What do you like best about Mentionlytics?

The variety of the data sources in one place

What do you dislike about Mentionlytics?

The benchmark (competitor analysis) feature

What problems is Mentionlytics solving and how is that benefiting you?

Understand my audience better than ever

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JA

Jorge A

April 30, 2022 Source: G2.com
"The social listening tool @jorgeavilam recommends - 2021"
What do you like best about Mentionlytics?

Awesome service and features with a great cost-benefit relation. Highly recommended!

What do you dislike about Mentionlytics?

The report shows our logo two times, would love to have the big one in the cover, and the corner one in the rest of the pages. Not a big deal :P

What problems is Mentionlytics solving and how is that benefiting you?

We run the 4 types of monitoring one company should work out. Brand, competitors, industry and segment of interest.

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AU

Anonymous User

January 25, 2022 Source: G2.com
"Awesome product for social media managers"
What do you like best about Mentionlytics?

This is a cheap tool that provides excellent tracking on social media, which oftentimes is difficult. We used to provide leads for our sales team.

What do you dislike about Mentionlytics?

So far the platform has been well suited to our needs.

What problems is Mentionlytics solving and how is that benefiting you?

Being able to track social media leads and provide insight and analytics from other users.

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AU

Anonymous User

November 8, 2021 Source: G2.com
"the best social media monitoring tool"
What do you like best about Mentionlytics?

the easy template for using the tool and the user experience

What do you dislike about Mentionlytics?

the reporting sometimes stuck and need to be refresh again

Recommendations to others considering Mentionlytics:

n/a

What problems is Mentionlytics solving and how is that benefiting you?

the reporting sometimes stuck and need to be refresh again

Read more

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