Mention Me Reviews

MentionMe provides an efficient means to acquire customers, account managers are very responsive and proactive.

The platform can be fairly hard to navigate, however after a recent redesign this has been addressed.

MentionMe has allowed us to market to and reward existing customers.

The versatility and the fact that you can test and make tweaks to your campaigns to make sure you are leading with the most optimised version to gain your customer's interest. John makes a huge effort to keep things fresh and moving forward.

We are finding the share rate hard to build on and improve but that is a work in progress between our team and the team at mention me so we feel it is in hand.

Mention me is helping us to onboard new customers through our current loyal customer base. We find it a good way to help spread brand awareness and grow our sign ups.

Our account manager John Taylor has been brilliant—excellent communication, speedy replies, and always helping us look at new ways to optimise.

No downsides come to mind. We have had a very positive experience with Mention Me so far.

One of our biggest targets is new customer acquisition, and we see a constant stream of new contacts from Mention Me.

ROI is easily proven.

Very well organised platform, with supportive team.

Sometimes there is a lot in the platform and takes some time to understand it all and use it to its full potential.

Generating new customers and helping with return purchases.

Monthly catch up with the team to track the progress of the referral system and insight into what can be improved

I can't think of anything, the programme works well the way it is set up

It is helping us reach a wider customer base

Great account manager, always helpful and good communication! John is the best

Don't dislike anything, maybe just wish we could get some premium features included in our plan at no extra cost!

Solving stagnation of acquiring new customers, MM allows us to drive revenue from new customers on a large scale through referral

The Mention Me solution is very well-designed and user-friendly. It also provides the access needed to manage your referral scheme on the fly and insight into performance.

Based on my experience so far, there are not any areas of the solution that I do not like.

The Mention Me solution provides a flexible referral solution and enables the testing of various incentives to identify the best-performing referral mechanic. The solution also supports data enrichment opportunities to collect data from low referral propensity customers instead of always showing the referral offer.

The Customer success managers provide full support with your mention-me activities, and are very proactive. The platform has a lot to offer, especially when it comes to data-insights. Customer support will help you launch your new offerings in no-time.

There's a lot to do with Mention Me, which can overwhelm you but luckily your customer success manager will provide you with all relevant info, next steps, data insights, etc.

Mention Me is helping us aquire more new customers, and the greatest benefit is that it's a low-maintenance platform so will still show positive results even when running on its own.

Mention me is excellent in support campiagns, the A/B testing is beneficial and learns from data-driven results, and the account reps are always available. I won't look to move to a competitor.

I don't have any issues with Mention Me, they are quite helpful and work towards resolving an issue when it does come up.

Mention Me is beneficial in attraction new customers by existing customers shouting about the business. I think the systems in place are well-optimised to do so!

The dashboard and the meetings with the team

It takes a lot of work to project manage it

Integrating with more platforms