Mend Reviews

It was so convenient to do the interview/wellness check over video chat. I felt like he listened and was very relatable. I felt comfortable telling him about personal mental health issues.

I didn't understand the appointment time, so I thought it was at 8:00. It worked out just fine, though. Super simple to follow the link and join the video call.

Instead of an invasive home visit, I was able to easily jump on the call with one click.

Mend allows me to stay in the comfort of my home. I can clearly communicate with my doctor just as if I was sitting in her office. There is no lagg or interference during the call and theres always a clear picture. It is extremely easy to use. It gives you clear instructions to follow for testing your device. I've used Mend many times and it's always been wonderful!

When you click on the link to log in it asks for your DOB to verify who you are. Sometimes, even though I entered it correctly it tells me the DOB doesn't match their records. I'm always able to close out of it and click back on the link and get logged in.

Mend saves me money as it is free and I don't have to spend money on fuel. Mend also helps keep my family safe from viruses because you can use Mend to see a physician even for urgent care.

Easy to use and convenient. I would recommend to everyone to use as it is user friendly.

Nothing to dislike. This was a very good experience.

I would not have to leave work so that is a benefit to me.

Mend has quite a few short, simple directions that were easy for me to follow. These instructions made everything go smoothly and quickly!

I don't believe there was anything I disliked about my impression of Mend.

I was able to learn details about my next appointment with the doctor with whom I was speaking.

nice and courteous physician, communication clear and informational, lovely personality, conversation was the best.

nothing to dislike, the information provided .

N/A

Extremely thorough, very pleasant, and on time.

Nothing. I appreciate the teleconference.

A good review of my medical condition

The ease and clarity of connection. Nurse interaction was helpful and kind. Sound quality and video quality were good!

Nothing to dislike in this virtual meeting.

Yes

No problems. This was an easy connection and we accomplished what was needed.

Ease of use. The app required no downloads of 3rd Party SW, or any special knowledge on my part. Zero learning curve and very little set up and use.

Easier to use!

I honestly have no complaints. Everything worked as it should have and the process was easy to complete.

No improvements I can think of.

Conducting a video call to a random person was made very easy and took very little time!

Whenever I I save time it means increased performance. This increases the business productivity.

Ease of access, quick appointment, very kind doctor.

Updated pharmacy info didn't go through.

Sinus infection, sending an antibiotic and note for work.

Very simple to use and quick while at work, which helps my life greatly when in the middle of a busy clinic.

Not being able to connect with a patient when wanting to go into a visit at the time I'm able to. It can be tough to navigate if the patient is late or doesn't know how to use it well and gets disconnected; I cannot get them back on.

Mend solves the problem of patients being unable to reach our clinics or too ill to come into the office. It benefits us by bringing us closer to our patients and allowing us to help those who may not have any other ways of getting the help they need.