MemberClicks Reviews

User Rating

4.4/5 (Based on 217 Ratings)

Rating Distribution

Excellent
54.4%
Very Good
33.2%
Average
7.8%
Poor
2.3%
Terrible
2.3%

User Sentiments

Comprehensive Association Management System, Excellent Customer Support, Easy to Use Interface, Robust Event Management

Software Limitations, Lack of Advanced Features, Outdated User Interface, Inadequate Payment Module

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Review Summary

MemberClicks user reviews generally praise its ease of use, feature-richness, and customer support. Users appreciate the platform's user-friendly interface, comprehensive membership management tools, and seamless integration with payment gateways. Additionally, reviewers commend the company's responsive customer support team for their prompt and helpful assistance. However, some users have expressed concerns regarding pricing and the occasional occurrence of technical glitches. Overall, MemberClicks is well-received by users for its user-centric design, wide range of features, and reliable support.

Pros

Userfriendly interface with draganddrop functionality.
Robust automation and membership management tools.
Inbuilt payment processing and comprehensive reporting.

Cons

Steep learning curve for advanced features.
Limited customization options for branding and design.
Occasional glitches and bugs reported by users.

AI-Generated from the text of User Reviews

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Reviews

Anonymous User

September 28, 2021 Source: G2.com

"MemberClicks"

What do you like best about MemberClicks?

I love the abilities of this program, I can do anything from mass communications with hyperlinks, to managing and maintaining member services.

What do you dislike about MemberClicks?

The desktop version is much more difficult to use then the online.

Recommendations to others considering MemberClicks:

The program is amazing and the tech support is absolutely wonderful

What problems is MemberClicks solving and how is that benefiting you?

mass communications with hyperlinks, to managing and maintaining member services.

Anonymous User

July 24, 2018 Source: G2.com

"HIGHLY RECOMMENDED "

What do you like best about MemberClicks?

I love that this can be used through a mobile app. I am able to log in through my iphone when needed. I am able to receive all my companies info as far as events and our financial management.

What do you dislike about MemberClicks?

I dislike that we are paying per user per month for the service. When using the mobile app it tends to run slower than using it through the computer.

Recommendations to others considering MemberClicks:

I would recommend using this software. There customer service and sales team were awesome.And they have made the website and weblinks very easy to use and understand.

What problems is MemberClicks solving and how is that benefiting you?

This is benefiting our business because we now have the ability to report to and from all departments it saves us time. We are able to put company information to ensure everybody is on the same page for the business.

Christy B

July 19, 2018 Source: G2.com

"Weblink Connect"

What do you like best about MemberClicks?

The format is easy to use and laid out a lot more "user-friendly" now! Moving to a web based program had given Weblink two thumbs up in my book.

What do you dislike about MemberClicks?

I don't like that you can't just upload a photo to use in "general settings". You have to upload to Weblink Content first to have a URL to post a photo. There should be an option to just upload a photo for that particular event description.

Recommendations to others considering MemberClicks:

Moving to a web-based program has increased the ability to use WebLink anywhere! It allows our Membership Team to access our database no matter where they are, I can process payments and registrations with ease at the door and the level of excellent customer service of WebLink has definitely increased after being purchased by MemberClicks. All positive changes and in the right direction!

What problems is MemberClicks solving and how is that benefiting you?

Being able to sort membership by tiers, keeping events looking streamlined (by being able to "copy" an event to reuse, has been invaluable to giving our brand the recognized look we are looking for.

Jennifer B

January 2, 2018 Source: G2.com

"Love this Product!"

What do you like best about MemberClicks?

My company uses MemberClicks for 14 different Associations and it is amazing. The real value in MemberClicks is their customer service. There is nothing they cannot help you with. The product is easy to understand and is constantly being updated.

What do you dislike about MemberClicks?

They update the product often, and sometimes the update is not helpful to your Association. This is when you contact customer support and they always have a work around!

Recommendations to others considering MemberClicks:

Use customer support if you are stuck!!! They are so incredibly helpful

What problems is MemberClicks solving and how is that benefiting you?

We use it as the membership and event management tool for our 14 Associations. Very very helpful. It helps us keep on track when switching between the Associations. We recently acquired a new Association and the first task was to get them on the MemberClicks platform.

Sarah G

February 23, 2016 Source: G2.com

"Top-Quality Product & Customer Service"

What do you like best?

With regards to the product, it is user-friendly for both staff and our members. The MemberClicks team also stands out in terms of customer service - support tickets are always answered in a timely manner with helpful information, links, and/or videos.

What do you dislike?

The lack of archiving features for our monthly electronic newsletters.

Recommendations to others considering the product:

Please consider the overall goal of your website - for us, the ability for our members to easily access their unique profiles and complete online registration forms in a few minutes was top priority. MemberClicks allowed us to achieve that top priority with ease!

What problems are you solving with the product? What benefits have you realized?

The switch to MemberClicks occurred because our prior website was out-of-date and difficult for members to navigate. In terms of benefits, our members utilize their unique profiles on MemberClicks more often and we are able to offer a website that is more modern and user-friendly.

Julie M

December 13, 2015 Source: G2.com

"Very knowledgeable help desk"

What do you like best?

We went from a manual system that was disjointed to our first Association Management Software system and chose Memberclicks. Their customer service, training and help desk have been extremely professional and responsive during our implementation right on through our annual large conference to present.

What do you dislike?

Some features we are still learning how to use.

Recommendations to others considering the product:

They have upgraded their system to a new version which seems to be even better than the Classic version. However since we are brand new, we are holding off on moving to the new platform. New users should check it out.

What problems are you solving with the product? What benefits have you realized?

We've streamlined our database, invoicing, email process, and website to one easy to use AMS.

Administrator in Primary/Secondary Education

August 19, 2015 Source: G2.com

"Template Assistance"

What do you like best?

How quickly the response time was after emailing for assistance

What do you dislike?

Having to email for assistance after not being able to find it in the help section

Recommendations to others considering the product:

Have patience! It may take a few minutes but once you get it, its super easy!

What problems are you solving with the product? What benefits have you realized?

Email newsletter templates. Benefits are that my answers are all available on easily accessible resources

Barbara P

August 3, 2015 Source: G2.com

"Website Development"

What do you like best?

Easy to use; customer service support is excellent.

What do you dislike?

I have not found any areas I dislike to date; however we are still in the development phase.

What problems are you solving with the product? What benefits have you realized?

Replacing an older website with one where parts all work cohesively.

Consultant in Construction

July 27, 2015 Source: G2.com

"MemberClicks"

What do you like best?

Easy to use, great customer service and quick responses.

What do you dislike?

Wish you could edit in bulk I do not like that you have to export, fix and then import back. I would be much easier to edit everything at one time and save.

What problems are you solving with the product? What benefits have you realized?

Various from events, to csign on, etc. Great for looking for people - use as a source of contact database

Administrator in Non-Profit Organization Management

July 17, 2015 Source: G2.com

"MemberClicks has helped make our Association more efficient and more attractive to members!"

What do you like best?

The ease of use. Compared to our old database and web content manager this is far and away better in every way. Being able to handle our database, website, event registration, member social community, surveys, etc. all in one place is awesome. And the help desk is there whenever you need them!

What do you dislike?

The website designs are rather limited, particular the ones that are mobile-friendly. And there is limited customization, but I was able to work with MemberClicks to get really close to the design I had envisioned for our site.

Recommendations to others considering the product:

Make sure it has everything you want/need. For us it did, but be sure to ask for all of its capabilities upfront so you aren't surprised once you sign up.

What problems are you solving with the product? What benefits have you realized?

From the database side, we are able to track data and pull reports much easier which is extremely beneficial. From the website side, we are now able to offer online forms and payments, which will greatly help streamline our processes.

There are still additional MemberClicks features that we have yet to use/implement, but we look forward to doing so!

MemberClicks Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use MemberClicks?

Review Summary

Pros

Cons

Anonymous User

Anonymous User

Christy B

Jennifer B

Sarah G

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Julie M

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Administrator in Primary/Secondary Education

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Barbara P

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Consultant in Construction

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Non-Profit Organization Management

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

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