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Melio Reviews

User Rating

4.4/5 (Based on 1,008 Ratings)

Rating Distribution

  • Excellent

    77.7%
  • Very Good

    6.8%
  • Average

    1.6%
  • Poor

    1.6%
  • Terrible

    12.3%

User Sentiments

Great Customer Service, Ease of Use, Quick Payment Processing, Seamless QuickBooks Integration

Delayed Payments, Lack of Phone Support, Inconsistent Payment Delivery, Account Verification Issues

Do You Use Melio?

Write a Review

Review Summary

Overall, Melio is a well-received online payment solution that simplifies business bill payments and streamlines financial operations. Users praise its user-friendly interface, seamless integration with accounting software, and time-saving features such as automatic bill reminders and scheduled payments. While some reviewers mention occasional glitches and customer service delays, the majority applaud Melio's efficiency, cost-effectiveness, and positive impact on their businesses.

Pros

  • Simple and intuitive interface, easy to navigate and use.
  • Streamlined payment process, allowing for quick and efficient payments to vendors and contractors.
  • Automated reconciliation features, reducing manual tasks and improving accuracy.
  • Integration with popular accounting software, facilitating seamless data transfer.

Cons

  • Reporting capabilities are limited, with some users expressing a desire for more comprehensive reporting options.
  • Occasional technical glitches and bugs reported by users, requiring customer support intervention.
  • Some users have experienced issues with integration with their accounting software, leading to data discrepancies.
  • Customer support responsiveness and resolution time can sometimes be slow, affecting user satisfaction.

AI-Generated from the text of User Reviews

Reviews
SS

Sahaya S

February 13, 2024 Source: G2.com
"Best Platform For All payments"
What do you like best about Melio?

Always I liked its credit card payment support even though supplier don't have that option

What do you dislike about Melio?

Nothing major, trial pack has limited access option.

Recommendations to others considering Melio:

Melio is one of the Better option for small business.

What problems is Melio solving and how is that benefiting you?

In our business line not much suppliers accept credit card payment. This issue solved after we started using Melio

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AH

Andrew H

February 5, 2024 Source: G2.com
"Best Payment Processing Software"
What do you like best about Melio?

Very user-friendly, and the customer service is unmatched! The integration between Melio and Quickbooks Online is seamless and saves us time and money.

What do you dislike about Melio?

The only downsides are that since Melio is still relatively new, there are features such as integrating with Quickbooks Desktop that is not supported yet.

What problems is Melio solving and how is that benefiting you?

It is an easy platform that anyone can learn pretty quickly. The fact that it is free is also a significant benefit as clients can save a lot of money.

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JG

J Gillow

January 28, 2024 Source: Trustpilot.com
Great customer service
Great customer service! Helped me solve a problem and stayed with me until it was resolved.
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SH

Susan He

January 21, 2024 Source: Trustpilot.com
very great to help me for my account
Date of experience: January 22, 2024
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A

Alesha

January 21, 2024 Source: Trustpilot.com
Great
As always, support always helps with any questions or concerns.
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KP

Kalista Popp

January 18, 2024 Source: Trustpilot.com
Amazing service
Date of experience: January 19, 2024
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VP

Valerie Price

January 18, 2024 Source: Trustpilot.com
Great bill pay option
This is an easy, affordable interface for bill pay with QBO (I also use it with QB Desktop). You will need to log in to the system outside of QBO to use Melio directly, but the information syncs to your file, ACH is still free to you and to the vendor, and mailed checks are reasonably priced.
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GC

Gerald Collantes

January 17, 2024 Source: Trustpilot.com
Sara knows what's she's doing
Sara knows what's she's doing. I hope that if I need help in the future, It will be Sara helping me!
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B

Bethany

January 17, 2024 Source: Trustpilot.com
Great service
Great service. Easy to use. Very helpful.
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MT

Mark Tarone

January 17, 2024 Source: Trustpilot.com
Premiere Payment System
Fast, reliable and outstanding pricing.
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