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MeetingPlay was a great partner in producing our virtual events. There were flexible, creative, and provided great customer service. The platform was versatile and allowed us to customize our event and develop a customer journey that met our vision for the event. Access to reports and information was easily accessible and could use both in real-time and post-event. Their technical team was knowledgeable and worked seamlessly with our team for SSO integrations and other 3rd party companies that helped provide our overall experience.
Overall, we had a great experience. A few opportunities for future improvement were with additional reporting details that we would like access to and larger data dumps of the overall information. We had access to approximately 30 different types of reports but would've liked to have a single data dump to them import into a BI tool. We also explored alternate methods of displaying multiple people on live video during sessions with live Q/A.
We have a large global audience for our digital events. We wanted to provide a customized, professional event experience that would engage and keep our audience coming back across a multiple-week period. We needed to provide localization, translations, and interpretation for our global audience in multiple languages and wanted this to be seamless. Recognizing top performers in a digital world was another challenge we were able to solve working with MeetingPlay. We achieved a broader reach, better event engagement, customized experience, and events that represented our corporate brand.
MeetingPlay's support first and foremost. As someone who will have used all of their products (as of Jan 2022), they continually surprise me with how willing they are to work with you and your needs. They are always open to looking at different ways to approach a particular request that isn't baked into the product. This typically needs extra dev work, but the fact that they are willing to work with you is not something most other platforms offer. In terms of day-to-day accouct management, they are always there and available to help. I don't think I've ever waited more than 4 hours for a response and usually much quicker.
I have hosted dozens of virtual events - some in the 10,000+ attendee range and on many different platforms - and MeetingPlay has been above and beyond on every aspect from platform features, support, sales and customer service, and most importantly technical stability. To date, MeetingPlay is the only platform I have hosted an event on that didn't have a critical technical problem while the show was live.
As with any software there are limitations, but there isn't much that I can say that I dislike about MeetingPlay. I would like to see more angecy/client control earlier on the backend for the full MP platform for small edits instead of having to go through the MP team.
Fore CORE specifically, we have some small product feedback that will we share directly with the team at MP.
The benefits are simple - they are the most robust platform and the most reliable platform that I have worked with to date. We are an agency that specializes in broadcasts and doing things out of the box and MeetingPlay has been there every step of the way to support us.
Lastly, I don't have the same confidence with other platforms on the technical side as I do with MP. I am confident that with the work we do, it will show the very best on this platform.
Unlike other platforms, MP's design team simplifies the coding and design work, allowing you to focus on the program.
Since they have total control of your platform site, there were times our team wanted the ability to turn on and off features but had to wait for MP's team to do it.
Creating a frictionless process for our attendees while maintaining the highest level of security isn't easy to do. But MeetingPlay made it look easy. We had some minor issues with people logging into the site but overall, given the total number of attendees, I'd say less than .0001%.
The customization options for making changes on the app to meet our client's demands
Nothing they are great! I dont have any feedback in this area.
We solve lots of problems with MeetingPlay! They always have solutions to our client's requests and are very cost-competitive when it comes to customizing our options
The site was easy to use and navigate
We were able to brand the site with bright colors and graphics
Exhibitor was able to upload all of their information using a portal
They are able to customize the site to your needs
The site is very expensive
We had some fire wall issues with some of our attendees
They are partnering with us to provide a platform that is easy to use and will ultimately attract more attendees to our conferences
The simplicity of the platform creates a seamless customer experience.
It's hard to say I think cost would be the one thing I dislike but it's worth it!
Virtual event platform. Ability to host sessions and provide a space for our attendees to network.
MeetingPlay offers a fantastic array of customizable features and functions that can be tailored to your specific event needs and goals. Their customer service team is creative, knowledgeable, and overall amazing to work with as well.
Some of the features, especially for hybrid/in-person events, are a bit too expensive.
In the age of Covid, we were trying to create a well-rounded, fun, and educational virtual event experience where attendees could enjoy the significant elements of our in-person events without sacrificing the overall quality. Through the MeetingPlay platform, we realized we could extend our reach to a greater audience than we ever could with an in-person event.
In addition to being a leader in their field, they are focused on relationships and attentive service. They are always open to new ideas!
Pricing is at the top end of the market.
Great team of professionals, always focused on the latest technology and security, and open to discussing new ideas to make their products work for your event.
Their products have allowed us to enhance attendee communication and quickly share important information pre, during, and post-conference. The interfaces are user-friendly and visually attractive.
Top-of-the-line partner, offering a high-quality product that they are constantly innovating. The product alone is more seamless, professional, and customizable than any other virtual event platform my team has encountered. The platform is leaps and bounds ahead in nearly every way. It also helps that they are backed by a strong, kind, helpful, and very involved team. They make you feel important, heard, and valued. They have been very accomodating of our event's unique needs and our team's requests. They helped us elevate the virtual component of our events so that we are genuinely proud of the end product and receive very positive reactions from our attendees. Overall we have not been able to find a platform that meets our needs as well as MeetingPlay, not even close. Of the many virtual events we have attended over the past nearly two years, no platform impresses us (or fellow attendees) more. Flexibility and customization, high-quality output, and strong customer service are the winning combination here.
As a repeat customer, my team is very happy with what MeetingPlay offers. The only points of concern lie around the higher cost compared to other platforms (which we can justify based on the quality of the product and support we receive), and a desire to receive more analytics/reports on specific elements of the event (as event planners, we dream big and want for everything). The other elements we wish to see improve in the future are either on MeetingPlay's roadmap or are very specific to our event's needs (such as more complex matchmaking and networking tools).
MeetingPlay has allowed us to capture our international audience and audience that does not wish to or cannot travel to our event. We have been able to extend the exposure of our educational material, our sponsors, and our exhibitors for a longer period of time than ever before and to a broader international audience. Keeping our members and attendees feeling connected and engaged is made easy with MeetingPlay.
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Excellent service and response time. The platform delivered without a single problem and all last minute changes were accommodated without any issues. Streaming content was clear and professional with no interruptions or bandwidth challenges. It was perfect!
There was nothing I did not find superior in this virtual event solution. After using a number of different virtual event platforms, MeetingPlay stands out as the only one that actually delivered on all promises and did not fail us from the start of the planning to the backend reporting.
They help us to deliver a streaming event that is actually accepted among our audiences and not criticized as a poor replacement for live/in person content.