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MedTrainer Reviews

User Rating

4.5/5 (Based on 155 Ratings)

Rating Distribution

  • Excellent

    65.8%
  • Very Good

    27.1%
  • Average

    4.5%
  • Poor

    0%
  • Terrible

    2.6%

User Sentiments

Easy to Use, Great Customer Support, Comprehensive Training Library, Effective Reporting and Tracking

Limited File Format Support, Lack of Seamless Integrations, Document Center Needs Improvement, Occasional Slow System Performance

Do You Use MedTrainer?

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Review Summary

MedTrainer is praised for its user-friendly interface, comprehensive training library, and robust compliance features, making it easy to onboard new staff and maintain compliance standards. Users appreciate the ability to create custom training modules and track employee progress. While some find the reporting features somewhat cumbersome, overall, reviewers highlight the platform's ease of use and the excellent customer support provided by MedTrainer's knowledgeable team.

Pros

  • Customer support is responsive and helpful.
  • Provides a wide range of training courses.
  • Intuitive platform makes creating custom courses easy.

Cons

  • Limited file formats accepted for uploads.
  • Bulk download of completed certificates is unavailable.
  • Lacks API integration with Bamboo HR platform.

AI-Generated from the text of User Reviews

Reviews
CW

Charles W

November 20, 2023 Source: G2.com
"A great all in one clinical practice tool"
What do you like best about MedTrainer?

Its abundent amount of compliance and practice education tools

What do you dislike about MedTrainer?

The lenghty time it takes for custome course creation and publication.

What problems is MedTrainer solving and how is that benefiting you?

Trackable and consoladated team member education. Give us the ability to streamline onboarding, say up to date on education al changes quickly and easily

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JD

Jamie D

November 17, 2023 Source: G2.com
"Fantastic product"
What do you like best about MedTrainer?

Ease of use, relevent trainings for my different staff types, easy to implement and I have always had great customer support.

What do you dislike about MedTrainer?

How I cannot get past this part of survey

What problems is MedTrainer solving and how is that benefiting you?

Mkaes compliance training easy, less worry of non-compliance

Read more
SM

Shannon M

November 17, 2023 Source: G2.com
"Easy Staff Education!!"
What do you like best about MedTrainer?

Medtrainer has made our staff continuing education and training easy and organized. As an adminstrator it has made implementing the courses for the staff stress free! We love the number of courses and features it has to offer to keep the material interesting for staff. This program was an easy integration into our office and I would recommend to any office that deals with annual edication for their staff.

What do you dislike about MedTrainer?

After our initial set up and course package selection I wish the program would just select or suggest the next class to be completed. (Lazy on administrator part)

What problems is MedTrainer solving and how is that benefiting you?

We struggled with finding educational course to fit the needs of our accrediation process. Medtrainer gave us a stress free program to assign courses, track progress and keep everything organized!

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AU

Anonymous User

November 17, 2023 Source: G2.com
"Best in the Business"
What do you like best about MedTrainer?

Visibility to the dashboards and tracking on-boarding.

What do you dislike about MedTrainer?

The implementation can be challenging, but every platform has those issues

What problems is MedTrainer solving and how is that benefiting you?

Creating a haphazard, piecemeal approach to a robust system.

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GW

Gerald W

November 16, 2023 Source: G2.com
"A Streamlined Solution for Efficient Onboarding and Compliance"
What do you like best about MedTrainer?

Medtrainer has been a game-changer for our organization, simplifying our onboarding procedures, including HR documents, the employee handbook, and the I-9 form. Its seamless customization allows us to meet audit and regulatory requirements effortlessly.

This program's centralization feature has been a boon for our multi-faceted business, bringing everything together in one location and improving overall coordination.

What sets Medtrainer apart is its high level of customization, adapting to the unique needs of each business. It has become an indispensable tool in ensuring compliance, streamlining onboarding, and fostering a more connected and knowledgeable team. Highly recommended for businesses looking to simplify complex processes and centralize their operations!

What do you dislike about MedTrainer?

I wish they offered more courses with CE credit for pharmacists

What problems is MedTrainer solving and how is that benefiting you?

It helped to centralize our trainings and compliance to one location.

With multiple businesses and large number of employees, MedTrainer has allowed us to keep up in an efficient manner.

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AU

Anonymous User

November 15, 2023 Source: G2.com
"Best In The Business!"
What do you like best about MedTrainer?

MedTrainer allows me to customize training/learning to an individual or assign multiple courses to a group. This is helpful when training larger crowds but also versatile enough to send specific training to an individual.

You can customize it to your needs and the process is simple!

What do you dislike about MedTrainer?

The only dislike about Medtrainer is having to verify a policy change. It is not a deal breaker but a step I have to remember to do.

What problems is MedTrainer solving and how is that benefiting you?

Training, credentialing, compliance and risk management. MedTrainer has it all!

Read more
kd

kristina d

November 15, 2023 Source: G2.com
"Great user experience and efficient"
What do you like best about MedTrainer?

Easy for my staff to use. A wide variety of training courses to pick from. Monthly exclusion checks. Helpful in onboarding staff. Keeping track of credentialing providers. Medtrainer has always responded quickly to any issues or concerns that I was having

What do you dislike about MedTrainer?

n/a. overall my experience has been great and wholehearedly recommend them to anyone

What problems is MedTrainer solving and how is that benefiting you?

Exclusion checks were such a weight lifted off of my shoulders. We have a huge organization, 300 plus employees and manual exclusion checks were very time-consuming. Medtrainer is the perfect solution!

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kM

kelly M

November 15, 2023 Source: G2.com
"Easy to use"
What do you like best about MedTrainer?

Helps me to stay organized and stays current with education modules. Great customer support.

What do you dislike about MedTrainer?

Nothing to dislike. My only suggestion is to add more AORN modules for education for ambulatory surgery.

What problems is MedTrainer solving and how is that benefiting you?

Required education compliance and reminders about expiring licenses.

Read more
TA

Taylor A

November 15, 2023 Source: G2.com
"Supporting Our Staff"
What do you like best about MedTrainer?

MedTrainer makes it easy for our organization to assign courses that we know that we can trust to cover the information they will need. Working in healthcare, we need to ensure our staff make it through our Orientation phase learning what they need to know about safety and HIPAA, and MedTrainer makes that a breeze.

What do you dislike about MedTrainer?

I have yet to find a downside to MedTrainer in my usage of it as a Support Admin for our organization.

What problems is MedTrainer solving and how is that benefiting you?

MedTrainer teaches our new staff the basics of safety and HIPAA privacy laws, which are critical in a patient care environment.

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AK

Amy K

November 15, 2023 Source: G2.com
"Medtrainer experience"
What do you like best about MedTrainer?

The ability to quickly dessiminate policies and have staff acknowledge receipt.

What do you dislike about MedTrainer?

I have no complaints at present. We probably could use some optimization to make sure we are utilizing all of the features as it has been a while, but no complaints.

What problems is MedTrainer solving and how is that benefiting you?

Quickly assign and complete compliance training and education.

Read more

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