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MediaValet Reviews

User Rating

4.7/5 (Based on 283 Ratings)

Rating Distribution

  • Excellent

    77%
  • Very Good

    18.7%
  • Average

    3.2%
  • Poor

    0.4%
  • Terrible

    0.7%

User Sentiments

Easy to Use Interface, Powerful Search Functionality, Robust Organization and Categorization, Excellent Customer Support

Slow Download Speeds, Limited Mobile Compatibility, Occasional Performance Issues (Lag), Complex User Permission Setup

Do You Use MediaValet?

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Review Summary

Users appreciate MediaValet's ease of use, praising its intuitive interface and user-friendly design. Many reviewers highlight its robust features, commending its digital asset management capabilities and extensive integration options. Additionally, customers express satisfaction with the platform's scalability, citing its ability to accommodate growing businesses and large volumes of digital assets. However, some users mention occasional glitches and technical difficulties, suggesting room for improvement in reliability and stability. Overall, reviewers find MediaValet a valuable asset management tool, lauding its user-friendliness, feature-richness, and scalability, while acknowledging areas for improvement in terms of reliability.

Pros

  • Intuitive interface and userfriendly design, enabling seamless navigation and content management.
  • Robust asset management capabilities, including advanced search, categorization, and version control.

Cons

  • May require a learning curve for users unfamiliar with digital asset management systems.
  • Limited integration options with certain thirdparty applications, which may hinder some workflows.
  • Some users have reported occasional slowdowns or performance issues, particularly when dealing with large files.
  • Pricing plans may be considered expensive for small businesses or startups with limited budgets.

AI-Generated from the text of User Reviews

Reviews
MG

Mark G

January 10, 2024 Source: G2.com
"Excellent Resource"
What do you like best about MediaValet?

Our sales team has complete access to all of our marketimng collateral right from their phones and can e mail directly to their customers. We keep everything from drawings, specifications, photos, brochures, animations and powerpoint presentations on the platform. It is extremely easy to start using and implementation was a breeze. It is used by our team daily. As an administraor I enjoy the fact that customer support is excellent and we recently used the bulk uploader tool that really sped up the process of adding large numbers of documents to the portal.

What do you dislike about MediaValet?

There is nothing about Media Valet I dislike. The screens are clean and easy to use. The menu tree on the left is basic and self explanatory. Some users may feel it could be a bit more "flashy" but that is not a concern for me.

What problems is MediaValet solving and how is that benefiting you?

Media Valet helps us get up to date material into an easily accesible acces point to our entire sales team. It allows them to eliminate storing dated material on their laptops, ensuring that everything they use is current.

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AL

Amy L

December 27, 2023 Source: G2.com
"I Am So Grateful We Signed Up For Media Valet Before Covid-19 Hit!"
What do you like best about MediaValet?

I love that the franchisees can now find everything they need quickly. I love that I can visually see 200 assets at time. I love that the artificial intelligence, keywords, and categories make it easy to find everything I need. And I especially love the branded portals so I can curate the assets for the needs of the franchisees each quarter. Working with Marketing Firms is easier. Working with our Europe branches is easier. So many of the things that took an hour here and an hour there are eliminated. We would have never been able to hit deadlines after covid hit and our labor was drastically cut if we had not already created our DAM with Media Valet.

What do you dislike about MediaValet?

I wish I could choose how the categories are listed and not require an alphanumeric system—using a number before the category has been a simple workaround.

But it has worked great.

Recommendations to others considering MediaValet:

This is one of the best decisions we made. Media Valet's DAM helped us through the critical pandemic time even on a reduced creative team. It has improved the franchisees experience and their perception of the service the marketing department gives them. The DAM was a win for everyone: us, franchisees, media buyers, international operations, and the creative video creation teams.

What problems is MediaValet solving and how is that benefiting you?

We used to spend a lot of time finding assets for franchisees and media buyers. We also got requests to make the same changes to a promotion over and over again. Different members of the team would get the request and not know someone else already made that alteration. So we repeated a lot of work. And franchisees were often frustrated that they would have to wait a few days to get the material they needed. There were so many phone calls and email request us to find and make the quick change they needed. It was difficult to have time to do the real creative work that needed to be done.

Thankfully, we purchased into the system in October so by March Media Valet was completely up and functional. When covid-19 hit an our hours were drastically reduced we were able to meet demand by creating ahead of time what we thought the franchisee would need and put them in a curated portal for just that brand's covid response assets. The franchisees could look quickly at what was already created and then ask for a word or two be changed for their situation. With over 6000 assets created during that 45 day period, we were able to give every franchisee what they needed.

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AU

Anonymous User

December 15, 2023 Source: G2.com
"Fantastic DAM with a fantastic Support team!"
What do you like best about MediaValet?

MediaValet's intuitive UX makes it easy to find and share assets as I need. The AI is actually very accurate and works really well with the other metadata pieces. The onboarding manager and customer success manager I've worked with have been fantastic, making the migration process super easy. Furthermore, they help with long term planning and offer lots of tips and tricks which have aided my teams wworkflow immensely.

What do you dislike about MediaValet?

The lightboxes could be developed a little bit more to aid with collaboration of my team.

What problems is MediaValet solving and how is that benefiting you?

It enables me to easily find my photos and videos and share them with my team and partners. Our DropBox was extremely large and so it was extremely difficult to find what we needed, particularly because there could be versions living in different folders. MediaValet has changed the game for our team thanks to its version control. The connectors into Adobe work really well too and have helped our creatives.

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KE

Ky E

December 5, 2023 Source: G2.com
"Ease of Use and Great Support."
What do you like best about MediaValet?

Easy of browsing, the convenience of creating portals, and great features. I frequently use the platform and it is so easy to implement all of the images I would like to use into a portal. MediaValet seamlessly integrates into my work. Best of all, if I have any issues the customer support team is so helpful!

What do you dislike about MediaValet?

Nothing, the system is fast and efficient.

What problems is MediaValet solving and how is that benefiting you?

It is a hub a for storing and managing digital assets efficiently and seamlessly.

Read more
AR

Aaron R

November 30, 2023 Source: G2.com
"Great Content for Travel Advisors looking to use G2"
What do you like best about MediaValet?

The information is organized clear and there are a lot of materials that are available for use in your own social media marketing.

What do you dislike about MediaValet?

There should be push messages to remind the use of the product to get more hits with the available content.

What problems is MediaValet solving and how is that benefiting you?

There is a lot of great content for the Media Valet and I have used it several times to try to market content for this supplier.

Read more
AU

Anonymous User

November 28, 2023 Source: G2.com
"The best DAM software I've used!"
What do you like best about MediaValet?

I love the options and possibilities for organizing files!

What do you dislike about MediaValet?

There's a bit of a learning curve when learning how to use the search fuction efficiently.

What problems is MediaValet solving and how is that benefiting you?

MediaValet allows users across our business to access digital assets without needing to reach out to someone for the information.

Read more
KL

Katie L

November 9, 2023 Source: G2.com
"MediaValet for Everyone!"
What do you like best about MediaValet?

I love the approval process and ease of storage for all digital assets. Everything is so intuitive and they are constantly updating things to keep up with digital asset needs.

What do you dislike about MediaValet?

I wish they had MediaValet for personal use! I could really use this storage to approve the photos my boyfriend posts of us on social media.

What problems is MediaValet solving and how is that benefiting you?

We needed a central location to store all of our digital assets. MediaValet solved that and more!

Read more
SS

Steven S

September 19, 2023 Source: G2.com
"MediaValet is the ULTIMATE Digital Asset Management solution."
What do you like best about MediaValet?

MediaValet allows me to quickly and easily provide photo assets to users within my organization. With an incredible search function and the new AI face recognition it's even more user friendly, allowing much more accurate results for our users.

What do you dislike about MediaValet?

I did have an issue recently where our data base went down, we didn't lose any assets but it did require some techsupport and it took about a week for MediaValet to restore our assets. However, our rep was very helpful and everything was fully restored.

What problems is MediaValet solving and how is that benefiting you?

MediaValet has helped in how we share assets within the University. We're more in control of the assets that can be used by internal and external partners. It's much more of a refined and complete approach.

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JT

Jessica T

September 19, 2023 Source: G2.com
"Great tool for accessing media"
What do you like best about MediaValet?

the image availability and the fact that we can locate images for all parks resorts.

What do you dislike about MediaValet?

Sometimes it can be dificult to locate some images.

What problems is MediaValet solving and how is that benefiting you?

Getting company approved images for use in our training materials

Read more
IC

Indira C

August 15, 2023 Source: G2.com
"Convenient"
What do you like best about MediaValet?

I like the ability to quickly search content, and the user-friendly interface that doesn't require training to understand. The categories and filters are useful, and the ability to reate lightboxes and follow content for changes is a fantastic feature.

What do you dislike about MediaValet?

Editing materials with PrintUI can be time consuming, and there is no option to save the edited copy of the template. If the user mistakenly exits the PrintUI window, the changes to the template are lost.

What problems is MediaValet solving and how is that benefiting you?

I'm on the user end, but I have extensive background leading Learning & Development teams and heading asset management for large start-up companies. Many LMS vendors attempt to sell asset management solutions, but fall incredibly short on both the user and administrator end. I appreciate that Media Valet solves the version issue well for both user and administrator.

Read more

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