MedEvolve Reviews

It is very user-friendly and easy to learn.

If you could breakdown reports better it would be nicer.

Makes maing corrections easy.

The customer service reps are the best trained I have encountered in all the businesses I deal with. They know the product well and are always very professional.

I can't think of any. Best company to work with.

The only problem I have had is with billing and that is rare and they fix it immediately.

MedEvolve is a great company. I like on how easy it is to create appointments and schedules. How easy it is to find accounting answers to questions we may have. Data mining is useful to create reports needed.

The thing I do not like about MedEvolve is that I can't pick up the phone and ask a question. I can email them but it usually take over 48 hrs to receive a reply. Trying to balance at the end of the day or the next day is impossible. Data mining is great for reporting but if all is not found there, I have to request a custom report and I can't add to this like in Data mining.

I would like to understand the account part of ME but have not been able to.

Exceptional Service and seamless transition

Not applicable at this time. This was a great move!

MedEvolve is taking back control of our receivables and coding.

Program is straight forward and user friendly for most billing needs.

Somewhat complicated managing to build reports

Speeding up processing . I requested a more efficient way to post patient and insurance payments by line that are not auto populated. They are in the process of adding the feature.

POSTING CHECKS AND MAKING APPOINTMENTS IS AS EASY AS 1 2 3. ENTER A NAME, ADD A FEW DETAILS AND YOU ARE DONE. POSTING IS AS EASY AS CLICKING ON THE CHECK TELL IT TO POST DONE

ENTERING THREE PASSWORDS TO GET INTO THE SYSTEM IS MY DISLIKE OF THE SYSTEM.

THE EASE OF POSTING PAYMENTS IN A TIMELY MANNER WITH THE REPORTS EASY TO DRAW UP

Helpful in adding new patients,discharging and billing. I like this programme since the scheduling is super easy,entering new patients and searching for new patients is quite easy,it is user friendly since it brings the capability of sending charges of tests to Doctors.

Complain of reflection of payment from client is keeping on recurring but is finally solve with an aid of this software,sometime servers are down due to failure of updates thus causing bugs in the institution.

MedEvolve is a convenient software programme easy to install and user friendly

Payment record updates through indication with green colour,Red colour also indicates problem records,easy billing,discharging of clients,easy detection of errors

MedEvolve organizes workflows at all levels. For the staff, we are able to organize their follow up worklists in a manner that is meaningful and easily reassign as needed. The tasking function streamlines the communication with other departments. Our Business Office leadership team is able to easily monitor productivity and how the collectors are working the accounts. This helps with providing feedback and support as needed to escalate the team.

We are still early in our relationship with MedEvolve. The implementation has been a little bumpy but we are working through it.

Providing work queues and insight into our AR for the collectors.

The support that MedEvole provides to our group and staff.

If MedEvolve offered an EHR system that would have worked in our favor.

MedEvolve has solved many issues from EDI rejections, assisting with reporting support and workflow.

Everything is organized in an intuitive way.

The office experiences unexpected crashes.

Keeping track of patients and patients' needs is easy with MedEvolve.