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Maxoptra Reviews

User Rating

4.8/5 (Based on 60 Ratings)

Rating Distribution

  • Excellent

    93.3%
  • Very Good

    3.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    3.3%

User Sentiments

Excellent Customer Support, User Friendly Interface, Robust Route Optimization, Real-Time Tracking

App Performance Issues, Inaccurate Customer Communications, Postcode Recognition Failures, Lack of Editing Functionality in App

Do You Use Maxoptra?

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Review Summary

Max Opta is a route optimisation software that is highly praised for its user-friendliness, efficiency, and excellent customer service. Users consistently highlight the positive impact Max Opta has had on their businesses, leading to significant time and cost savings. The implementation process is described as smooth and supported by knowledgeable and responsive staff, particularly Chris Ford, who is frequently mentioned as an outstanding implementation manager. Many users appreciate the flexibility of the software, its ability to adapt to individual business needs, and the valuable support provided by the team. Overall, Max Opta is considered a strong solution for businesses looking to optimise their routing, streamline logistical operations, and improve customer service.

Pros

  • Excellent customer support with a dedicated integration manager.
  • Userfriendly interface with intuitive navigation and features.
  • Saves time and money by optimizing routes and improving efficiency.

Cons

  • System can be slow or crash, impacting daily operations.
  • Limited functionality for tracking and correcting delivery information.
  • Communication with customers can be unreliable due to system errors.

AI-Generated from the text of User Reviews

Reviews
JG

Jonathan Greenwood

July 4, 2024 Source: Trustpilot.com
Great Planing tool
I have found working with MaxOptra has made my day to day planning much easier. The system is easy to use after thorough training with Chris Ford, and the drivers find the app much easier to use than the previous system.
Read more
NS

Nivek Catering Supplies

May 14, 2024 Source: Trustpilot.com
MaxOptra has revolutionised our business
We have been using MaxOptra for a little under 2 years and have recently completed a health check offered by the team. This has revolutionised how we complete our daily route planning and has saved us almost 2 hours every day. Chris has been remarkable, offering great advice and providing solutions to any queries very promptly. The company have been a pleasure to work with and have been able to fulfil any requests we made. The global updates provided are always useful and time saving meaning we feel our business is running at an optimum. Our administration team and driving team have found the transition from a manual system to MaxOptra a very positive experience and all team members picked up the new system with ease. The support provided by Chris has been the best support care we have ever received from any of our software providers and we would not hesitate in recommending them in the future.
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K

KenB

March 31, 2024 Source: Trustpilot.com
Very good implementation process
Very good implementation process and a very good system.
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LM

Lee-John Midgley

March 10, 2024 Source: Trustpilot.com
Catering Butchers Review
The past 2 years of using MaxOptra has been a pleasure and I couldnt speak more highly of the team.
They are professional and friendly, but more importantly, they listen to your business needs and support you with all aspects of route optimisation and integration.
The software itself is user friendly, especially compared to other options on the market.
I would highly recommend MaxOptra to all fleets looking to improve efficiencies.
Read more
HB

Hitesh Bhundia

February 12, 2024 Source: Trustpilot.com
Implementation review
Trainer Chris explained our Implementation process and time scale. He was patient with our question and answers. When I was on sick leave we extended time scale. To get most out of the software he shows us tip and tricks.
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RA

RDO Kitchens and Appliances

January 15, 2024 Source: Trustpilot.com
Outstanding company back with outstanding service
We looked into several companies who offered a similar service and are SO pleased we decided to go with MaxOptra. If you're considering them, go ahead with confidence. Chris made implementation an enjoyable task, was always on hand and explained everything clearly and intuitively. It's made such a positive impact on our operation, simply first class all round.
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JY

Joseph Young

November 30, 2023 Source: Trustpilot.com
Here at Bobtail Group
Here at Bobtail Group, we've been using Maxoptra for the past couple of years, we cannot express how much it transformed our business. Going from a paper-based system to digitalizing our routes with Maxoptra has saved us thousands.
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M

Michael

July 10, 2023 Source: Trustpilot.com
Maxoptra saving time and money
Maxoptra has low monthly costs. Since we started using Maxoptra we have better utilised our fleet . Reduce Labour and running costs. We are moving to centralised logistics that will futher reduce our costs
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L

Lee

July 6, 2023 Source: Trustpilot.com
Great product and service from the…
Great product and service from the team. From start to finish, you feel there is always someone on hand and there is so much more to MaxOptra which you find out as you grow with the system.
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D

Dan

July 3, 2023 Source: Trustpilot.com
Brilliant Company and Product
If you would like to deal with a company that has an amazing product with top service then look no further. From the initial demo to implementation, then to using the software everything has been smooth. Dealing with people that have passion for their own product because it works so well is what makes the whole experience worth while. We have seen a massive difference in time and costs saved through using Maxoptra. They also have a quick response support team for any questions or queries. Thank You
Read more

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