Home/ Business Instant Messaging Software/ Mattermost/ Reviews
High trust collaboration for your enterprise
58.4%
33.1%
5.3%
1.6%
1.8%
User reviews of Mattermost highlight its strengths as a self-hosted, open-source Slack alternative, particularly for teams that prioritize data security and control. Users praise its ease of use, robust file-sharing features, and integration with tools like GitLab and Jira. However, some users express concerns about the mobile app's stability, limited search functionality, and the absence of built-in video conferencing. While Mattermost offers a powerful platform for internal communication, addressing these limitations would further enhance its user experience.
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Firstly this is an open-source platform with a great ton of features that support and streamline communication services.
It is also simple and easy to use and deploy.
Mattermost has features that allow for fast and secure file sharing.
As a happy user, I find nothing that dislikes me about Mattermost to be honest.
Mattermost is my best communication and messaging platform.
The best thing about Mattermost, My Title of the review itself says it all; it's an open-source tool. Apart from the group chat, personal chat, etc., The Raven bot of Mattermost, which reminds you to fill your standup, is the most like feature.
Sometimes it hangs even on mac, and I need to restart it.
Team collaboration.
I like Mattermost channel that has increased clarity and focus on work that matters most. Mattermost connect is much effective since has decreased backlog tickets for customer support team.
In my two years experience, no dislike discovered or faulty experienced.
Mattermost has boosted productivity by increasing cooperation in our team,management andclients. The platform has become much effective to us.
Multiplatform support, it works every here smoothly. Web, android, windows, MacOS or linux. The experience is solid for all the devices used. The security features are remarkable
No comments, the experience is very solid everywhere. The notifications are a bit intense, so you need to adjust the default adjustments.
Team communications over 3000 users worldwide. The internal team had multiple necessities and MM is covering all the interconnection needed
Centralised channels for simplicity in collaboration.
Multiple tools on one page.
No timezones barriers.
Compatability with all devices.
I honestly have no dislike at all on this platform.
Easy to manage day-to-day activities through availability of products/projects information,real-time information(updates) and effective content sharing.
With MM, I am able to securely and effectively share large files online.
Creation of unlimited communication channels is another plus.
Ever since 2017 when I implemented Mattermost, I have never had any bad experience.
I relish a lot with MM: It allows me to manage products and enhance business instant messaging in my agency.
Access to any updates and information shares from different departments in my company. Knowing which thread to go to and communicate one on one with specific team members
Mobile version has some bugs when it comes to viewing. Sometimes I find myself having to reference my full laptop screen in order to know where messages are coming from
Communication among members of various teams in my company scattered across the country. Being able to update a VP on the east coast from my office in Los Angeles is great
Mattermost's plugins, custom emojis, and gifs. The markdown format for text messaging is great.
Profile setup takes time, and notifications get missed. It's glitchy.
Providing an easy alternative to slack.
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I discovered that the platform was easy to navigate and simple to set up and operate. It provided a variety of helpful functions like channels, direct messaging, and file sharing, which allowed me to effectively work together with my team. Furthermore, the platform has a vibrant open-source community, customer support availability, consistent updates and assistance, as well as numerous integrations with external tools and services, making it ideal for optimizing workflows and consolidating communication in my organization. I particularly appreciated the top-notch security features, including end-to-end encryption...Bravo!
Some Team Members needed time to adjust to Mattermost because they were unfamiliar with open-source platforms or self-hosted solutions. The group needs to prioritize the development of integrated audio and videoconferencing capabilities.
Mattermost's self-hosting feature allows me to keep control over the communication infrastructure while ensuring security, compliance, and customization in line with the company's technical criteria.Mattermost provides a wide range of interfaces with third-party tools and services for our technical projects, simplifying workflow integration and collaboration.
They keep their end in delivery