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Matter Reviews

User Rating

4.6/5 (Based on 56 Ratings)

Rating Distribution

  • Excellent

    73.2%
  • Very Good

    21.4%
  • Average

    1.8%
  • Poor

    1.8%
  • Terrible

    1.8%

Do You Use Matter?

Write a Review
Reviews
AL

Amanda L

November 8, 2023 Source: G2.com
"Love This Addition to Our Culture"
What do you like best about Matter?

We are a remote company that prides itself on recognizing and supporting our employees. I appreciate that Matter lets us do this in such a unique and easy way. It has really brought the team even closer.

What do you dislike about Matter?

Honestly, there is nothing I dislike about it so far. It's been really fun!

What problems is Matter solving and how is that benefiting you?

It provided us with a more streamlined and official way to recognize our employees. Sometimes this gets lost in the day to day activity but this has been a way to really let them shine!

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SW

Shebra W

November 8, 2023 Source: G2.com
"Great Encouragement Platform"
What do you like best about Matter?

Matter allows me and my co-workers with the ability to leave kudos for each other and show appreciation for the work we do on a daily. The ease of navigation of the implementation to our system makes it worth-wild. Matter allows daily, weekly or monthly use, which is convenient for me nd my co-workers and the perks are GREAT!

What do you dislike about Matter?

There is nothing that I do not like about Matter.

What problems is Matter solving and how is that benefiting you?

Matter is allowing employees to recognize the work being done within the organization. Though there isn't always financial or public recognition for the 'small' things, it's nice for those within the orgnization to have the ability to share the work being done in the varies departments.

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AG

Alicia G

November 8, 2023 Source: G2.com
"Incredible platform to share kudos and earn points!"
What do you like best about Matter?

That we get a weekly reminder to share our kudos! This can sometimes be missed with our busy schedules but I do appreciate it when we get our reminders.

What do you dislike about Matter?

That we only get 80 points to spread love!

What problems is Matter solving and how is that benefiting you?

To allow our employees to feel loved and recognizing their work! That we notice it and if I can offer more, I would!

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KR

Kaci R

November 8, 2023 Source: G2.com
"One of the best platforms for creating bonds in a remote environment"
What do you like best about Matter?

I love being able to connect using matter, using the kudo system and being aware of birthdays and anniversaries, all of it. It's a great way to connect with my coworkers on a more intimate level even though we all work remotely

What do you dislike about Matter?

I don't think there's anything that I don't like

What problems is Matter solving and how is that benefiting you?

It helps us all to connect in meaningful ways even though we work remotely

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NS

Nichole S

November 8, 2023 Source: G2.com
"Simple tool for great results!"
What do you like best about Matter?

We are a smaller organization and looking for an easy way to provide staff kudos on a regular basis. We are slack users so the idea that this integrates so easily into slack is incredible. We love using it every day, not just on Feedback Friday. Plus, its very affordable!

What do you dislike about Matter?

None, low-cost, provides great opportunities to encourage staff!

What problems is Matter solving and how is that benefiting you?

We had no process in place to support employee recognition beyond a monthly newsletter (that was very cumbersome). This always folks to provide immediate feedback for a job well done.

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EC

Evangeline C

July 19, 2023 Source: G2.com
"Easy & Impactful Recognition"
What do you like best about Matter?

Matter was a hit with my company from day one. Each week we have "Thank You Thursdays" and it is the most encouraging, uplifting, and wholesome parts of our week. From short thank-you's to well-thought-out messages, the teams have really taken advantage of the opportunity to highlight their team members and it has greatly increased moral and visibility. Of course, the monetary rewards are a hit with anyone!

What do you dislike about Matter?

The Matter team is in the process of increasing their analytics offerings which will be a great value add once that's ready. Beyond being able to see all kudos and feedbacks in a spreadsheet for performance tracking (which they're working on), there's no negatives!

What problems is Matter solving and how is that benefiting you?

Increasing their analytics offerings to get a more comprehensive view of kudos and feedback that helps me better assist managers in their performance and promotion conversations.

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EE

Evan E

July 18, 2023 Source: G2.com
"Fantastic and Innovative Solution!"
What do you like best about Matter?

What I like most about Matter is the ability to recognize and celebrate my team in real time and it always adds an etxra boost to moral and attitude when people get recognition for their hard work and triumphs!

What do you dislike about Matter?

I wish Matter gave out more coins to give to employees for free. It is a great incentive to reward others and get rewarded however I wish after the small gien allotment that it would not have to come straight from our pockets.

What problems is Matter solving and how is that benefiting you?

Matter is helping us give more recognition to other members of the team which was very little to begin with. It is benefitting us by providing better moral, more productivity and happier employees!

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JL

Jan L

July 18, 2023 Source: G2.com
"Matter is Good!"
What do you like best about Matter?

Reminders about things that are important to the team. Even if its not that important, its still refreshing to see reminders like birthdays, kudos etc and that helps teams become close even if they are all working remotely.

What do you dislike about Matter?

Nothing so far. everything is good! I havent tried getting the kudos rewards yet but it will probably work. if not, then I hope it would be fix and will have more options for international rewards.

What problems is Matter solving and how is that benefiting you?

Kudos! it reminds us what each one has achieved and that also tells us what they are capable of and when we can ask questions according to their expertise due to their previous kudos. really good if you are working remotely full time.

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DT

Dulcisimo T

July 18, 2023 Source: G2.com
"Great App for Remote Team"
What do you like best about Matter?

Matter has been instrumental in boosting team morale and ensuring that our teammates feel appreciated for their outstanding work. The platform provides a space where recognition and appreciation can be easily shared, fostering a positive and uplifting environment. It's incredible how a simple act of acknowledging someone's great work can have such a profound impact on motivation and engagement. Thanks to Matter, our organization has been able to keep the team's spirits high and maintain a culture of appreciation.

What do you dislike about Matter?

While the Matter app is undoubtedly helpful in boosting our agents' morale, one area that could be further improved is the design and animation. Enhancing the visual appeal and user experience would elevate the overall enjoyment and engagement with the app. It would be fantastic to see more captivating designs or animations that can truly bring the app to life and make it even more enjoyable to use. By focusing on refining the aesthetics, we can create an even more delightful experience for our team.

What problems is Matter solving and how is that benefiting you?

Matter is effectively addressing one of the disadvantages of being part of a remote team, where in-person interactions are rare. By providing a centralized platform for communication and collaboration, Matter bridges the gap and brings teammates closer together, regardless of physical distance. It enables seamless communication, sharing of ideas, and recognition of each other's work, fostering a sense of connection and camaraderie. Matter helps create a virtual space where our remote team can come together, interact, and collaborate as if we were in the same physical location. It's a valuable tool that helps overcome the challenges of remote work and strengthens our team dynamics.

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LK

Lauren K

July 18, 2023 Source: G2.com
"Great for remote or hybrid teams!"
What do you like best about Matter?

I love that Matter makes it really quick and easy to publicly recognize my team members. In a remote environment, positive reinforcement and feedback are really important. I give this 1:1 to my direct reports, but it's also nice to brag to the whole organization when someone does a stellar job!

What do you dislike about Matter?

If someone doesn't check slack often, they may not see their kudos right away. But that's not really a huge drawback. Overall we really enjoy the software for our team.

What problems is Matter solving and how is that benefiting you?

Matter is helping us to engage and recognize remote employees who work in all different states and time zones. It helps us reinforce a positive work environment where we cheer each other on and offer support.

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