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Market Sharp is fast when making inquiries in the program.
I think the search engine to look for clients could be improved. You can have detailed info, and sometimes it doesn't come up.
I use Market Sharp to see leads, contract totals, pulling addresses for postcards, and advertisement success. We use Market Sharp constantly to look up a customer's information. We are updating our customer's data with copies of contracts.
What I love best about marketsharp is the customizations. You can have each person on the calendar a certain color so it’s easier to define. Also the use of reports helps me in my day to day. Also marketsharp has great customer service. You can call them and they can make a report on the spot or if you’re having issues and they can’t figure it out they have a very fast tech team.
The set up for taking leads could be faster. It takes you from screen to screen and is very detailed but some days I wish it was all one screen for efficiency.
The staff at marketsharp is very helpful. When I have issues they usually can solve them without additional support from their tech team.
Everything about marketsharp is great it is the best crm
Nothing absolutely nothing i love marketsharp
We are able to keep track of our customers and the services we have provided them
We really appreciate how easy it is to track lead and appointment information.
The reports options could be more versatile as far as narrowing down the time frames. For example, right now you can't run a report that breaks down sales per week, for a whole year, with out running a 1 week report for each week of the year in question.
Really look into all the features and put it to good use, there is so much you can do with this program.
This program allows us to track all of our clients and prospective clients and our interactions with them including but not limited to purchase history.
I do like that you can store all the info we need, and integrate Marketsharp with other services we use.
I dislike the fact that we have had issues with tampering with our Marketsharp.
We have been able to store lead info, keep it organized in one place, and customer info.
It has sales tracking and it arranges contact information. Its in-built center.
The customer support is not effective at responding.
It is easy to use and good for marketing.
It has helped us to reach more customers due to its good marketing features.
I like that accounts can be grouped based on parameters in the mobile app. Also I like that in the desktop version, we've had the ability to place a follow up date on a completed project/account so that it will automatically pop up down the line .
I don't like the app at all. The system is great for storing data and it's easily accessible from the desktop login, but the app is clumsy and hard to navigate
If you are having trouble organizing data or cannot find account details, be sure to log into the desktop version to make all accounts visible to all users.
We have been able to easily follow up on completed projects by adding a future follow up date. This is for rehash and upselling/QA purposes.
The staff is extremely helpful, it's nice that it checks for duplicates before you can add a new lead.
Some of the steps can be very repetitive
I've been using MarketSharp myself for the last few months. They have a broad range of reports that are helpful and anytime I've called in with a question I've gotten help in a quick, friendly manner. They seem to constantly looking for ways to make it easier to use.
Avoiding duplications
The best thing about marketsharp is the use of reports
I dislike the process of setting sales appointments. There are too many steps which makes phone calls longer.
When having an issue with marketsharp it is really easy to call them and get the help you need. If the person on the phone cannot fix the issue they easily send the issue elsewhere.
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Most helpful part of MarketSharp is the ability to keep all our records and communication with in one place.
MarketSharp reports are crucial to our company and save a lot of time compared to having separate spread sheets.
The look could honestly be a little sleeker and the app better. Desktop version is great
It keep's even I'm one place so our team can analyze data and move through the entire project quicker and easier.