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Market Leader Reviews

User Rating

3.6/5 (Based on 252 Ratings)

Rating Distribution

  • Excellent

    52%
  • Very Good

    14.3%
  • Average

    2%
  • Poor

    0.8%
  • Terrible

    31%

User Sentiments

User Friendly CRM, Effective Drip Campaigns, Helpful Customer Service, Comprehensive Marketing Materials

Low Quality Leads, Inaccurate Contact Information, Lack of Lead Verification, Poor Communication From Account Managers

Do You Use Market Leader?

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Review Summary

Many users find the product easy to use, intuitive, and efficient, praising its user-friendly interface, straightforward setup process, and seamless integration with other tools. They appreciate the product's comprehensive features, customization options, and robust reporting capabilities. However, some users express concerns about the occasional bugs and glitches, limited customer support responsiveness, and the need for improved documentation and tutorials. Overall, users generally have a positive experience with the product, highlighting its strengths in usability, functionality, and customization, while suggesting areas for improvement in reliability, support, and user education.

Pros

  • Easy to Use Interface:
  • Users find the platform's interface userfriendly and easy to navigate, simplifying product comparison.
  • Comprehensive Product Database:
  • Users appreciate having access to an extensive database of software products, enabling them to find suitable solutions.

Cons

  • Limited Free Access:
  • Some users express dissatisfaction with the limited free access to product comparisons, they desire more options.
  • Availability of Biased Reviews:
  • Users raise concerns about the presence of potentially biased reviews, emphasizing the need for transparency and authenticity.

AI-Generated from the text of User Reviews

Reviews
TH

Tina H

July 22, 2024 Source: G2.com
CRM by putting them on one of the many auto campaigns as well as the leads from ML! plus now each time I do any type of communi...
What do you like best about Market Leader?
.One of the best things I like about Market Leader is that all the auto drip emails are already written! Customer Support is Beyond Excellent!!! And the Monthly Newsletter is fantastic and is getting me traction with my leads! Plus I can easly market my listings to my entire data base and on social sites!!!
What do you dislike about Market Leader?
cant think of a thing! Love Market Leader!
What problems is Market Leader solving and how is that benefiting you?
I'm now easly able to communicate consistalnly with everyone in my
Read more
DT

Davy T

July 16, 2024 Source: G2.com
Really enjoy Using the CRM with Market Leader
What do you like best about Market Leader?
I enjoy the organization and easy use of Market Leader. I really love the email blasts that go out to my clients as well! Just a great overall system!
What do you dislike about Market Leader?
I really don't have many dislikes about Market Leader.
What problems is Market Leader solving and how is that benefiting you?
I really love the email marketing program, which I do not get at my office now.
Read more
BB

Barry B

June 27, 2024 Source: G2.com
Ami L is skillful, professional, patient, & committed to leading me to the best possible package.
What do you like best about Market Leader?
Ami L is a connsumate professional & handled me with care, compassion. Her interaction was very goal focused, looking for the best outcome for My Team and I!! She is the BEST ASSOCIATE I have engaged with at ML in the 6 years of being a customer of Marketleader. Period!
What do you dislike about Market Leader?
That everyone at ML isn't Ami L. Promote her!!
What problems is Market Leader solving and how is that benefiting you?
Keeping clients organized and in one central location. The promotional materials are easy to use and there are a variety of branded options.
Read more
TA

Tammy A

June 19, 2024 Source: G2.com
Collaborating Marketing and Real Estate for a Win
What do you like best about Market Leader?
I like best the communication which is immediate when you need to speak to the account manager or their customer service! I always know they are there for me on any situation and handle my issue efficiently and professionaly. I truly learn from their training department as well. My team and I have been through several and I still have so much to learn. One thing I have learned is I have to understand that Market Leader is part of my team and to share with them more on ideas or struggles or even compliments. Their marketing leadership has been truly a lifesaver for my business. We are working together to help my business grow. The website is amazing and user friendly as well as the dashboard. The key is "talk to them" they will teach you how to use it so you can maximise sales. I receive many contacts daily and the app on my phone makes it especially user friendly. I can be on top of a mountain in the Black Hills and respond to a lead.! I truly appreciate market leader. The ease it takes to work within the dashboard and with their training is key because the real estate world is tough out here. The ease of implementation and intregration of their tools is key. The number of features they offer for me as the Broker and my team makes our jobs so much more easy and fun as well. It takes away the stress of waiting on hold for long periods, or being frustrated because the app is not user friendly! Market leader has amazing customer support which I started with in this review and I stand by them and their system.
What do you dislike about Market Leader?
I have not experienced anything I don't like. It is my own schedule and discipline in training and utilizing all the training they offer that I struggle with. I am training new agents coming in and I have to push myself to make more time for training. But as far as Market Leader, no issues! They answer to the phone, they are attentive to issues, they offer training, they are on it! I appreciate them. I am working on my own discipline to utilize their tools more often. There is absolutely nothing to date that I don't like about Market leader!
What problems is Market Leader solving and how is that benefiting you?
With the interest rates jumping sky high and the NAR law suit, sales and contacts have been a lot more in "looky lou" mode; however, with more training and strategy meetings with the Market Leader customer service and marketing team they are helping me with new ways to reply and keep track of my leads. The website is attracting more contacts every day. I struggled a bit financially this first quarter and Market Leader has been strong in all ways to help me continue to grow and learn how to adjust to the "today" real estate.
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SP

Steven P

June 19, 2024 Source: G2.com
Mark ALLEN - This Account Exec went over & Beyond to get me set up.
What do you like best about Market Leader?
Setup is fantastic - they will walk you through everything -- a true benefit compared to the competition. The CRM is fantastic. Customer service from sales call to get set up was fluid, thanks to Account Representative Mark Allen who was top tier. The automation is terrific. It is SO EASY to follow up with your clients and keep them in the loop (drip).
What do you dislike about Market Leader?
Nothing to add here yet. I'll update once I realize the quality of the leads
What problems is Market Leader solving and how is that benefiting you?
I needed help getting set up.
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LN

Leo N

June 5, 2024 Source: G2.com
I call Market Lender, customer service has been very helpful for me Review
What do you like best about Market Leader?
User freindly website. My Clints love to interact with my website.
What do you dislike about Market Leader?
I understand it's business, but to many add ons to pay for
What problems is Market Leader solving and how is that benefiting you?
If i have any issues,
Read more
CL

Cindy L

April 2, 2024 Source: G2.com
Market Leader is reliable and there is dialogue both ways with your clients.
What do you like best about Market Leader?
I love the marketing campaigns. You don't have to put together your own monthly newsletters, which is much harder than you can imagine. Market Leader does it for you. Clients can interact with you directly without having to opt in. This keeps an open line of communication. Also, screen is easy to view and website is user friendly. Support people teach you technology and they ALWAYS answer the phone!
What do you dislike about Market Leader?
Nothing to dislike. I don't have anything negative to say. The cost is right down the middle. Not too high and not low, but fare for what you get. I will say a lot of CRM websites dont have auto campaigns. Good Luck trying to do your own. Like I said, Market Leader does it for you.
What problems is Market Leader solving and how is that benefiting you?
I have a CRM with another company (which I will not disclose) and it does not have auto campaigns and it makes all your prospects and clients opt in...If they don't opt in, they don't get email or anything else like homes. With Market Leader you get it all. Not stumbling blocks.. or a company blocking your ability to communicate with your clients that you worked so hard to get.
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MT

Michele T

March 14, 2024 Source: G2.com
Just getting started - ONBoarding was Easy/Great!
What do you like best about Market Leader?
Kayla answered my questions and made the entire process to begin the Market Leaders system easy!
What do you dislike about Market Leader?
The only down side is learning a new CRM.
What problems is Market Leader solving and how is that benefiting you?
I am using Market Leader as another source of lead generation.
Read more
PS

Phil S

March 5, 2024 Source: G2.com
Ease Of Use - Reach Any City, Data Collection
What do you like best about Market Leader?
I love the fact that you can generate leads in any city or zip code so long as their is availability. If you want to generate leads in a city that has higher priced real estate, you can with market leader without you being charged excessive fees like they do on other lead generation platforms. Market leader is more democratic and charges the same fee regardless of location. This unto self is the most aspirational, goal oriented and leveling of the play field aspect about Market Leader that I absolutely love. Plus you can change targeted cities at any time without incurring any additional fees. This is absolutely fantastic. I also love the insights into the leads behavior, what emails they click on, when they are on your website, what homes they are looking at, automatic nurturing of leads and what activites I should do to connect with a lead.
What do you dislike about Market Leader?
The biggest challenge is I wish Market Leader could verify the phone number before they send the lead. Also wish they could enable a lead to view multiple homes/clicks and then capture their information after 5 to 10 clicks.
What problems is Market Leader solving and how is that benefiting you?
They are solving the cost issue primarily. The cost of a lead is the same no matter the city or location. They also autmatically nurtue a lead.
Read more
CV

Chay V

February 28, 2024 Source: G2.com
Efficiency at its Best!
What do you like best about Market Leader?
Everything is in one place and the drip campaigns are already set up for me.
What do you dislike about Market Leader?
It is another CRM to learn however you have the option to load everything into their CRM and access your contacts in one place on a daily basis.
What problems is Market Leader solving and how is that benefiting you?
Pre-packaged Campaigns ready to use to keep my name top of mind.
Read more

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