ManyChat Reviews

User Rating

4.2/5 (Based on 344 Ratings)

Rating Distribution

Excellent
61.3%
Very Good
20.1%
Average
3.5%
Poor
2%
Terrible
13.1%

User Sentiments

Ease of Use, Extensive Integrations, Effective Automation, Comprehensive Features

Limited Customization Options, Occasional Technical Issues, Facebook Dependency, Lack of Multi-language Support

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Review Summary

Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing.

Pros

Easy to use, userfriendly chatbot platform.
Comprehensive range of features and customizable options.
Robust API and integration capabilities.

Cons

Limited reporting and analytics capabilities.
Some users experience occasional connectivity issues.
Steep learning curve for advanced features.

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Reviews

K

November 22, 2024 Source: Trustpilot.com

Incredible

Incredible, revolutionary, multi-purpose and GENIUS tool. I love you Manychat. Thanks for existing.

Dima Norka

November 13, 2024 Source: Trustpilot.com

Idk how you can put less than 4 stars here

I run AI Automation Agency for different industries, and usually I don’t leave reviews.

But when I saw 3,8 average here, I was shocked. Like, what you guys consider as a 5-star tool then?

Manychat is the only tool that I can fully rely on in our agency. We use about 10 different chatbot building and automation tools and Manychat is the most reliable one. And I am grateful the price is still low, because they can easily double it for everything they provide for users.

Someone wrote about bad customer experience. We use Manychat at so many cases, but besides the fact that everything is working great (without any bugs at all, really), the customer support has answered us in working 1-3 days when we had some questions about extended functionality. This is hella good timing believe me. And they really do care about your issue, not just throwing the solution out and going home.

If you are choosing between Manychat and something else with similar functionality, choose Manychat. You will not regret. And even if you do, you probably lack some skills that you need to learn (sorry but its true).

Roberta Paula Frazao

November 9, 2024 Source: Trustpilot.com

Manychat has been a game changer for me…

Manychat has been a game changer for me so far!
Very useful tool for my Instagram account :)

Weronika Sz

November 7, 2024 Source: Trustpilot.com

Helps me every day with my Instagram…

Helps me every day with my Instagram account

Francesco Cuciniello

November 5, 2024 Source: Trustpilot.com

You are dear friends to me

Valid and intuitive system for managing chats automated by bots as well as sometimes, and if you want, integrated with AI. I always recommend it anyway

Romelia Rubio

November 4, 2024 Source: Trustpilot.com

Love how practical it is.

Date of experience: November 04, 2024

Nicole Keleher

November 2, 2024 Source: Trustpilot.com

Manychat is easy to use and an…

Manychat is easy to use and an incredibly useful tool for business owners. By setting up Manychat responses I don't have to be engaged in my business socials after hours which I love.

Abisola Roland

October 30, 2024 Source: Trustpilot.com

Manychat is doing excellent really

Manychat is doing excellent really. They help us automate our chats.

Juliana Feffer

October 29, 2024 Source: Trustpilot.com

O manychat é fantastico

O manychat é fantastico! Melhor empresa de automação para redes sociais.

Nicole

October 27, 2024 Source: Trustpilot.com