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MangoApps Reviews

User Rating

4.4/5 (Based on 137 Ratings)

Rating Distribution

  • Excellent

    48.9%
  • Very Good

    43.1%
  • Average

    5.8%
  • Poor

    0.7%
  • Terrible

    1.5%

Do You Use MangoApps?

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Review Summary

User reviews of Mango Apps highlight its effectiveness as an all-encompassing intranet platform for communication, collaboration, and knowledge sharing. Users praise its ease of use, customizable features, and robust file management capabilities. However, some reviewers point to the learning curve, particularly for those unfamiliar with social media platforms, and occasionally lagging performance. The company's customer support team receives consistently high praise for its responsiveness, helpfulness, and willingness to address user concerns.

Pros

  • Mango Apps provides a central hub for communication and collaboration, improving team efficiency.
  • The platform is userfriendly and intuitive, making it easy for employees to use and navigate.
  • Mango Apps offers a wide range of features, including file sharing, polls, surveys, and task management, addressing a variety of needs.

Cons

  • Some users find the platform overwhelming due to its extensive features, requiring thorough training.
  • While the mobile app is available, it lacks the full functionality of the desktop version, which can cause confusion for users.
  • The interface has been criticized by some users for being outdated and lacking in modern design elements.

AI-Generated from the text of User Reviews

Reviews
SE

Shannon E

October 23, 2023 Source: G2.com
"MangoApps is an AMAZING intranet platform!"
What do you like best about MangoApps?

The MangoApps team is one of the best support teams I have ever worked with. It is the number one reason, although there are many reasons, I recommend you to others.

What do you dislike about MangoApps?

Originally, I would say that would have to be the search feature. With that being said, this is not the case now. MangoApps continually improves on features and adds customer requests and this was one of them for us. The search feature has greatly improved since we first implemented this intranet platform. Yay MangoApps!

Recommendations to others considering MangoApps:

Since the start of our implementation of MangoApps as our intranet platform, I have been thrilled with the ease of use in creating a personalized space for our internal staff. As a managing admin of the platform, I like the user-friendly management side of the domain. There are so many options to turn on and off features as you prefer, and plenty of tutorials to utilize features without having an in-person training. With that being said, I’m always happy to meet up with our dedicated customer success manager for monthly catchups and updates on what is new and exciting. The MangoApps team is one of the best support teams I have ever worked with. It is the number one reason I would recommend them. Their support portal, one-on-one meetings, and quick response times for questions or problems is five stars for me. Thank you MangoApps.

What problems is MangoApps solving and how is that benefiting you?

Our intranet serves as a starting point for our employees to start their day. They can catch up on the latest news and updates daily, they can find fun photos we share and positive notes to one another. I can't think of a better way to start the workday. The benefit of catching up daily on news for our staff has reduced wasted time sifting through information that is not relevant to their particular team or group. Staff select the portals that are important to them so that they get what they need and only that.

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AV

Aleah V

October 23, 2023 Source: G2.com
"The all-encompassing employee experience tool"
What do you like best about MangoApps?

MangoApps has features and automation that even our HRIS Paycom doesn't have. I love that it is a one-stop shop for everything in the realm of employee experience - internal comms, recognition, engagement, team building, onboarding, etc. and it makes our processes super efficient with all of the integration and automation tools!

What do you dislike about MangoApps?

The downside to having so many features is there are also so many things to learn and it can be overwhelming. Most of it is intuitive but still takes time to go through. Other things, like trackers, are a little more complex but luckily they have an amazing customer support team to walk us through it and the community portal is very helpful at times too!

What problems is MangoApps solving and how is that benefiting you?

Communications, hybrid work engagement/connection, ERG & Affinity group processes/implementation, onboarding, integration, OneLogin, file/content storage/management

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BS

Bruno S

October 17, 2022 Source: G2.com
"Create a good workplace and improve the workforce"
What do you like best about MangoApps?

Through this platform, we can improve the collaboration and commitment of our employees. This flexible tool allows us to communicate through chat and video conferences with a shared screen. It provides us with the essential functions to keep track of all our activities and working hours.

What do you dislike about MangoApps?

There is nothing that I dislike about this platform, and we can share important files with our employees through a chat, it allows us to make an electronic signature and manage all communications, ideas and workflow.

What problems is MangoApps solving and how is that benefiting you?

It has given us good benefits to gather all our work in one place because we can share knowledge and a good workspace with our employees, it has an excellent user interface

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J

Jacynthe

November 12, 2021 Source: Financesonline.com
An all-encompassing tool that has a plethora of features.

PROS: The number of features alone makes this tool worth it. It addresses various needs for my company--from holding virtual meetings all the way to collating files.

CONS: Sometimes, the best thing about a tool can be the cause of its undoing too. This is exactly what happened with MangoApps. What I mean is that because there are too many features being offered, it becomes easy for a new user to get overwhelmed with choices. I think that there are some tools, in particular, that can be merged into just one item.

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AU

Anonymous User

November 10, 2021 Source: G2.com
"Tremendous asset for our company and an equally great experience with their team"
What do you like best about MangoApps?

Mango apps is a great tool for our company to relay communication. Its a very effective tool for us to be in constant contact with our team, a place to house important information, send out updates, do polls, and many many other things. We use it almost as a company facebook, and its made our teams priorities more aligned and fine tuned. The mangoapps team is a great help, providing insight and help, as well as always improving the platform with new software updates

What do you dislike about MangoApps?

There are truly no things i dislike. Building your company page is a long and challenging task, but mangoapps is in the trenches with you guiding you step by step to create something that becomes a massive asset to your team. Anything that a user could dislike can easily be brought to a mangoapps team member, and they will help, teach, and offer solutions,

Recommendations to others considering MangoApps:

No Recommendations. The mangoapps team works hard to put out software updates and always is looking to improve.

What problems is MangoApps solving and how is that benefiting you?

We are solving a communication problem. We have a company of over 150 employees spanning over multiple states. With mangoapps we can effectively communicate what w need everyone to know on a clear and solid platform our team enjoys using. The benefits we notice is everyone is on the same page, and knows where to go when they have a question. The mangoapps offers everything you need to keep your company up to date and running smoothly.

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LB

Lachandra B. B

November 9, 2021 Source: G2.com
"Awesome product, Awesome service!"
What do you like best about MangoApps?

I really like the functionality of the product. It's easy to navigate and is very user-friendly. I greatly appreciate the attention to customer service that we have received. I also appreciate the guidance and counsel from the team.

What do you dislike about MangoApps?

I have not found anything that I dislike. For any issue that we have had, the team always comes up with a solution. They have an incredible can-do spirit and it's been a true pleasure working with them, especially Cherie and Chandra.

What problems is MangoApps solving and how is that benefiting you?

We have a dispersed team and we've had challenges with keeping them connected in terms of communication and engagement. With MangoApps, we are able to get the right message to the right people at the right time and really engage them in what's happening in the organization.

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JM

Julius M

November 9, 2021 Source: G2.com
"MangoApps provides a great partnership on an innovative platform"
What do you like best about MangoApps?

What I like best about working with MangoApps is the team's eagerness to ask for feedback and engage with their customers to improve their product. Compared to other vendors, their responsiveness to any concerns or questions is second-to-none, and they are always open to discussing suggestions that could be incorporated within their product roadmap.

What do you dislike about MangoApps?

Not much. One area for improvement is to allow users to control notifications for specific posts or updates.

What problems is MangoApps solving and how is that benefiting you?

MangoApps allows our company to communicate to each employee and gives each employee a voice to provide feedback. It is our primary communication tool to provide valuable information for our employees to execute their day-to-day responsibilities, learn about company programs and initiatives, and share our successes. We have also built critical business workflows within the forms/trackers module within the application to streamline those processes.

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AU

Anonymous User

November 9, 2021 Source: G2.com
"Easy Admin"
What do you like best about MangoApps?

excellent buildout team, then a super-responsive support team for any issues once we got rolling

What do you dislike about MangoApps?

The communication about updates and impacting patches could be better

What problems is MangoApps solving and how is that benefiting you?

Great centralized location for information across the different business divisions that increases collaboration and communication within our teams

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KW

Katie W

November 8, 2021 Source: G2.com
"Great Tool"
What do you like best about MangoApps?

Easy way to keep in contact with colleagues, put out company news and policies, and house trackers, forms, and websites in one place. It's easy for a large company to feel like they have the communication of a small company with having all of this at every employees fingertips.

What do you dislike about MangoApps?

There is nothing that I don't like; MangoApps continues to evolve with each update and seems to work more and more seemlessly. I think the site is very user friendly.

What problems is MangoApps solving and how is that benefiting you?

Nothing Currently.

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DH

Debra H

November 8, 2021 Source: G2.com
"Best client service I've ever had from a tech provider"
What do you like best about MangoApps?

The MangoApps platform is both flexible and WYSIWYG; but the real benefit to using this company is their excellent client service. They use their own system to create an easily accessible service portal, and the response times for questions or development issues is stellar. I have direct access to their team in India to get questions answered and get help when I need it. I couldn't be more pleased - both with the capabilities of the system and the service and support I get from the company.

What do you dislike about MangoApps?

We had an issue with one tech developer who wasn't up to par, but I was pleased that management was responsive and removed him from my support team right away when I complained. The platform offers a good photo library but doesn't yet allow captions with images in that library setup; I have made a request and they are putting it in their development pipeline. There was a glitch with the latest release (15.6) that caused a little downtime but that was resolved quickly. Overall, I am highly satisfied with both the platform and the company's service model and employees.

What problems is MangoApps solving and how is that benefiting you?

MangoApps has quickly become the "single source of truth" for our company's internal operations. It gives us a one-stop-shop for everything from benefits and finance information to marketing collateral and a portal for employees to share up to the minute news and information about current tax law. Information flows much more freely around the firm, our grapevine is squelched because information is visible and transparent, and people aren't fielding calls all the time asking "where is X brochure, X file, X form"? The answer - search MangoApps!

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