ManageEngine Desktop Central Reviews

I love this tool and I think it is a powerful tool which is solving day to day problems of IT administrators. It has a plenty of features and I'm going to describe : If you want to passout any message for a group of computers then it's a agent based solution and you can do that by selection of domain and computer whatever your requirement is by using announcement feature. You can grab IT assests information from this tool. You can have immediate support by any of the available product specialist with a single click by using the chat support facility. It has some security features/options as per HIPPA compliant. You can manage any computers either it is in domain or workgroup because it's an agent based solution. Wake On Lan is a great feature inbuilt in Endpoint Central. Formerly it was known as a Desktop Central. You can create Distribution Server for patching for various locations to stop bandwidth throttling. And last but not the least it has plenty of features/modules that an Organization or IT administrators use to perform day to day task from a single console or you may say from a centralize location.

It comes with Cloud and On-Premises Editions but if you go and check you will get to know that some of the options and features are missing in Cloud Editions.

ManageEngine has their own Engineering team, if they found something wrong or misssing or not working as per expectation , customer's need/requirement then they are trying to fix it at the same moment or later by releasing its own hotfixes.

The modules available in the Endpoint central is very easy to implement and can be frequently use the available features to the endpoints and the integration part is very easy to explian to customer for support related quereis.

For Mac machines we need to allow the full disk access, remote access manually if we have a option to allow from the console it wil be good, customer's are frequently raising issues about this feature.

The endpoints can be managed in one single console and the modules aviablabe can be assgined to different technician as per the user administration and the roles will make IT team to balance the workloads.

It was super easy to setup and get started with the Trial. During the Trial I was able to get access to all the features. Also I have full access to their chat and email support. We use this every day to support our users. This is just with the free trial and we are moving forward with the paid version.

It was hard to get a clear understanding of what features are in what version of endpoint central

Bringing in house the tools we need to manage our users as we were using an MSP but now this role is being handled by Internal IT

It really is a one stop shop for us, it has quickly become our go to tool for nearly anything, software deployment, update deployments (hands down best feature), PC imaging, Mobile device managament and remote assistance (both in and out of domain) just to name a few. Setup was breeze, we used a third party and it couldnt have been easier to intergate in our environment. I do love the chat with us support button, whenever you have a question a real live person responds to you via chat fast, minutes, I prefer this method of support best for its promptness and accuracy. To say we use the software daily would be an understatment, I would say we are using Endpoint Central every hour of the day!

Updating ManageEngine Endpoint Central can be time consuming and fequent if you are trying to stay on the latest version. Update cause all of the endpoint agents to update, if one fails you lose all connectivity to it. Updating also resets all of your image deployment media, its not a huge deal but does add to the post updating proceedures. Due to this fact we have been updating quartly as long as there are no imminent security concerns.

We use this software for keeping both endpoints and servers up to date with both OS and third party apps. We had no imaging capability prior to this, I have experience imaging with other popular imaging solutions from a major OS developer and Endpoint Central is so much easier with easy to navigate GUI, a massive pre-packaged software library from Google earth to 7Zip, live capture and easy deployment options. We have been accumulating more and more mobile devices that were unmanaged and probably misused, we now have the abilty to configure, monitor and remote support all of them.

One of the standout features of ManageEngine Endpoint Central is its user-friendly interface. Patch management capabilities have simplified the daunting task of keeping our endpoints up to date. We use this product daily for monitoring, remoting and managing our enviroment. Deployment and interration is top notch. Implementation is great too. The customer support is very responsive and helpful. We use the tool daily. It plays a great role in our everyday tasks

There are frequent issues with teh Agent connectivity were the agent is not able to communicate with the end device even though its connected to the network. have to reinitiate the connection multiple times.

- Keeping endpoints up to date with the latest patches and updates is a time-consuming and challenging task. Endpoint Central streamlines patch management, ensuring that endpoints remain secure and compliant with the latest software updates.

- Managing hardware and software assets across a network can be a complex and error-Endpoint Central simplifies asset management, providing a clear inventory of assets, reducing the risk of overspending on unnecessary software licenses, and helping with regulatory compliance.

- Identifying and addressing security vulnerabilities on endpoints is critical but often challenging. Benefit - The software helps in identifying and mitigating security vulnerabilities promptly, enhancing the overall security posture of an organization.

- Providing remote support for endpoints can be cumbersome and inefficient without the right tools. Benefit - Endpoint Central offers remote desktop control, simplifying troubleshooting and support tasks. It allows IT teams to resolve issues more quickly and efficiently, reducing downtime.

- Repetitive manual tasks can slow down IT operations and lead to errors. Benefit - Workflow automation in Endpoint Central allows organizations to create customized, automated processes, saving time and reducing the risk of human error.

- Managing large numbers of endpoints requires effective monitoring and alerting. Benefit - Customizable alerts and reports enable IT teams to stay informed about critical events and monitor endpoint health, providing better control and faster responses to issues.

- Ensuring compliance with regulatory requirements and industry standards can be complex and time-consuming. Benefit - Endpoint Central's asset and patch management features help organizations maintain compliance by providing accurate records of assets and software versions.

- Endpoint issues can lead to reduced user productivity and increased IT support requests. Benefit - Faster issue resolution through remote desktop control and automated workflows improves user productivity and satisfaction.

-Failing to keep systems up to date can result in security vulnerabilities and system instability. Benefit - Endpoint Central's frequent updates and enhancements ensure that the software remains current and capable of addressing evolving security challenges.

I like the ability to push out different configurations such as software installation, printer installation and Wi-Fi connections. I like that it is easy to deploy to computers on the network and the remote control tool has been very useful. I use this product daily and find new uses for the many features constantly. The customer support is very responsive and helpful.

Sometimes the agent looses connectivity or needs to be reinstalled. It isn't always easy to fix a corrupt agent. When this happens then you loose the ability to manage your computers.

Endpoint Central is helping me to manage updates and inventory. I love that it records Bitlocker keys. We have had to use that feature on a couple of issues. Endpoint Central gives me the tools I need to manage computers in remote locations.

The availability of having all endpoints managment on 1 platform from vulnerability management to os deploy for base golden images to patch management having latest windows updates categorized by urgency and also patches that have CVE-ID which you can filter through on the UEM console is amazing.to top it off manage engine is on prem and cloud meaning out roaming devices can use the user's internet at home and not require vpn and being on network to receive online status and on premises devices can be locallly managed using distributed shares without requiring bandwidth ridden like Intune it will stay within our network to network deploys.

The guide that should have a informative button next to each setting or option available similar to a product description on a item when u hover over the i and it can tell you what's it for and how to use it for what and link to advanced if needed. Otherwise down below seems your have to find the support related to that setting or configuration before you get an answer. Having on demand answer next to the item with (i) will be helpful. Amongst other connecting to other platforms and having more device drivers deploy options .

Managing our remote devices which with SCCM we didn't have so getting roaming devices not within our network and not domain joined is perfect not having users conenct to vpn just to get online status in SCCM then wait for it to deploy patches.

Easy-to-use interface: ManageEngine has a user-friendly interface that makes it easy to navigate and find the information you need.

Extensive troubleshooting capabilities: ManageEngine provides a variety of tools and features to help you identify and resolve IT problems.

Flexible connectivity options: ManageEngine supports a variety of connectivity options, including remote desktop, SSH, and RDP.

Seamless software deployment: ManageEngine makes it easy to deploy software to multiple computers.

The only downside I have found so far is that it is a new system for our company, but I am confident that we will be able to overcome this challenge as we continue to use the system.

What problems is ManageEngine Endpoint Central solving and how is that benefiting you?

ManageEngine Endpoint Central is solving a variety of problems for my company, including:

Troubleshooting: ManageEngine provides a wide range of tools and features to help us identify and resolve IT problems quickly and easily. This has saved us time and money, and has improved the uptime of our IT infrastructure.

Connectivity: ManageEngine supports a variety of connectivity options, including remote desktop, SSH, and RDP. This makes it easy for us to connect to and manage our endpoints, regardless of their location.

Software deployment: ManageEngine makes it easy to deploy software to multiple endpoints. This has helped us to keep our software up-to-date and secure.

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution that offers a wide range of features to help organizations manage and secure their endpoints. It includes modules for patch management, software deployment, asset management, remote control, mobile device management, and more.

Overall, ManageEngine Endpoint Central is a powerful and versatile UEM solution that can be used to manage all types of endpoints, including desktops, laptops, servers, and mobile devices. It is relatively easy to use and offers a good balance of features and price.

Need videos how to do the simple and critical things like silent instulation like how to copy paste file how to install MS office prodect or updateing to win 11

Patch management: Endpoint Central automates the process of identifying, downloading, and installing patches for all of my endpoints, including servers, desktops, and laptops. This helps me to keep my systems up-to-date and secure against the latest vulnerabilities.

Software deployment: Endpoint Central makes it easy to deploy software to all of my endpoints. I can create deployment packages for any type of software, including operating systems, applications, and updates. Endpoint Central also allows me to schedule deployments and monitor their progress.

Asset management: Endpoint Central provides me with a complete inventory of all of my hardware and software assets. This helps me to track the status of my assets, identify any potential problems, and make better decisions about IT spending.

Remote control: Endpoint Central allows me to remotely control any of my endpoints. This is very helpful for providing support to users and troubleshooting problems.

Overall, ManageEngine Endpoint Central has helped me to improve the efficiency and security of my IT operations. I am able to spend less time on routine tasks and more time on strategic initiatives.

It has been a wonderful experience using Desktop Central for the past two years. The best specifics about Endpoint Central are shown below.

a. Because you have access to 50K+ applications, deploying the application is relatively simple.

b.Patch deployment is precise and easy at both the OS and application levels.

c.Announcing any zero-day vulnerabilities that have been made public.

d.Building Custom Groups with Regard to Users and Computers

Scheduling reports to be delivered immediately to the email and creating customized reports with information on particular software usage across all endpoints, etc.

b. Putting policies into effect is really easy and uncomplicated.

h. Real-time display of any configuration's (deployment's) results after activation

I won't notice any particular thing about disliking when the Endpoint Management tool grows. However, I have encountered a few problems.

a. For me, deploying configuration on used-based was constantly failing.

b. It is difficult to find out the encryption status of the device. Force encryption is implemented when it is deployed, however the outcome is not shown in the settings.

For query reports, Postgre SQL expertise is required.

Control the engine endpoint All the tools required for managing endpoints are being assembled by Central in a sizable infrastructure.In particular, it aids in the blow areas.

a. Development and deployment of applications

b. Applying OS and application patches

e. Fixing security flaws

f. Implementing a device ban

Smooth communication when using remote desktop tools.

b. Simple to display any announcement or notification to the endpoints.

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