Maitre'D Reviews

Cest le meilleur systeme en ce qui attrait du domaine de la resto .... je le recommande

A vrai dire pour en avoir fait plusieurs maitre d est le meilleur

Simplicité et facile a utilisé

ease of use for admin role as well as all user interface

back end use (i.e. office use), only can be controlled in our office not out on restaurant floor

the most reliable product on the market for restaurant use

prime numbers each month, what sells, what doesn't sell

You could adjust tips after a card had been swiped. Very convenient!! I've worked with other programs that don't allow that and it's this huge ordeal to get fixed for a simple error.

Can't think of anything... It's been a while since I've used it.

Functionality. Efficiency. Easy to learn.

I like the flexibility in service options, granularity of pricing and discount capabilities, delivery capabilities, integrated gift cards and reporting

I'd like to see bulk editing capabilities. Mechanisms to change or set prices or printers across a large portion of items in a streamlined manner. Bulk changes are tedious. I'd also like to assign printers on the fly.

As in any supporting service, there is a learning curve. Our distributor has been with us since day and continues to proved excellent support. This is a feature rich product. It is worth a deep dive if you are serious about a flexible POS

We are a full service restaurant with an active bar and night life. We need a POS system to handle restaurant and bar services along with a healthy take out and delivery component. Maitre'D has helped us efficiently handle the order taking and fulfillment processes reliably and dependably. Support is always available and the service has met our changing needs.

I like that it was easy to learn and use, which makes training easier. But I think there is room for improvement.

I dislike the layout sometimes because it tends to look disorganized.

My advice is to check other similar products for their layout and design, but to remember this one works and is pretty reliable.

It’s easy to check who is clocked in at the end of the night and who forgot to clock out with Maitre’D. It’s also easy to ring up breaks and check the reports.

Very easy to set up. Employees can use it easily. I can access loads of information with their reporting.

It is hard to find the right report. There a lot of options for each report which can time some time to find the sale info I needed.

Helps take payment from customers.

It had a very simple layout and I also enjoyed its number tracking features.

I disliked the amount of steps it would take to get to certain manager functions. Time is crucial in the restaurant industry so I would have liked to get to these features in the quickest possible fashion.

It has full capabilities and can allow private access for management only through a swipe card.

The business problem being solved is time management. A POS system for restaurants is time efficient and effective.

Features such as splitting and labelling a bill are very useful. Though this is possible in Maitre'D it is not easy or intuitive.

When a bill is split, if one party member wishes to pay you must open their portion of the bill, NOT the table with all bills. If you add payment from the table you cannot leave the bill until payments have been added to all bills on the table. This is awful. Every new server makes this mistake, it takes a long time to sort out, usually with a manager and holds up other servers needing to use the POS system.

Keep on top of updates, hopefully bugs will be solved in future. This software is VERY useful and comprehensive for restaurant industry.

As a server I was not in charger of back end POS or solving business problems.

.The system worked efficiently, while working at Cozy Cafe I had no problems

I had no issues with using this POS, there were few times it did not work

I would recommend this POS system over the other ones I have used

I realized that it worked effectively to help manage the restaurant

Lots of nice categories with good data. Great ability to look back on a previous day

Labor function is poor. Never seems anywhere near up to date. Labor is too important to us to be off

Great support team helps quickly

Up to date information on my store. Helps us better analyze sales trends and manage the store better.