Mailgun Reviews

User Rating

4.3/5 (Based on 1,317 Ratings)

Rating Distribution

Excellent
72.7%
Very Good
9.4%
Average
2.1%
Poor
1.3%
Terrible
14.5%

User Sentiments

Excellent Customer Support, Reliable Email Deliverability, Easy to Use Interface, Comprehensive Documentation

Account Suspensions, Shared IP Issues, Unresponsive Support, Limited Free Plan Functionality

Do You Use Mailgun?

Write a Review

Review Summary

Overall, users appreciate Mailgun's user-friendly interface, reliability, and effective email deliverability. The platform is lauded for its customization options, allowing users to tailor their email campaigns to specific needs. Additionally, its robust analytics and reporting features help users track campaign performance and optimize their strategies. However, some users have expressed concerns regarding pricing, occasional deliverability issues, and a need for more granular control over certain aspects of the platform.

Pros

High deliverability rates: ensures emails reach intended recipients.
Easy to integrate: simple setup and integration with various platforms.
Advanced analytics: provides detailed insights into email campaigns.

Cons

Occasional issues with email deliverability and spam filtering, leading to potential email delivery problems.
Pricing structure may be complex for some users, requiring careful consideration of usage and costs.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Aaron W

November 21, 2024 Source: Trustpilot.com

help me solve using problems

help me solve using problems， thank you！

Nehiver Carrión

November 19, 2024 Source: Trustpilot.com

Quickly answers

Quickly answers, thanks

Eliot Cunningham

November 18, 2024 Source: Trustpilot.com

Great customer service

Great customer service. Makes a big difference to have someone reply within 12 hours and over the weekend.

Nam Nguyen

November 18, 2024 Source: Trustpilot.com

Stable email service with great support!

Date of experience: November 18, 2024

Francois Boulais

November 16, 2024 Source: Trustpilot.com

Great service

I like the UI and the dashboards. Support is excellent. A lot of features if you are ready to pay for.

Courtney Iventosch

November 15, 2024 Source: Trustpilot.com

Excellent and prompt chat service!

Dylan was awesome and helped me decipher what was needed. Since I don't have a ton of experience with Mailgun, it was great to have the help.

Yuriy Andamasov

November 14, 2024 Source: Trustpilot.com

Working with Mailgun for years

Working with Mailgun for years
Not used support much, but when I needed it, it was useful and straightforward

Richard Houskamp

November 14, 2024 Source: Trustpilot.com

Dylan is great!

Dylan was informative, responsive, and seemed to care very much about solving our issue

Deen

November 8, 2024 Source: Trustpilot.com

Timely Support

Support was quick to respond to an issue I had with verifying my account.

Hoan Pham Van