Maestro PMS Reviews

Maestro PMS is visual, fast, and efficient. If you need assistance, Customer Service is quick and professional to help you with your issue and teach you new things about the software.

There is nothing I dislike about this software. Highly recommend!

Maestro PMS makes billing an ease as well as Night Audits with its numerous report options.

Maestro PMS is super simple to learn and use. Once I got the operations down it was quick and easy to set up reservations for our guests. I'm so glad we use this program. I am impressed with the level of support we receive and the speed in which the support is delivered.

Trying to figure out the best way to do some things can be difficult and certain things that are seemingly simple are often a lot more complicated than they should be.

This software really does well in hospitality management and I highly recommend it.

This system has enabled us put all our events and track bookings. It has also enabled us keep records of events and those for bookings.

I love how notes are integrated easily.

You cannot open multiple windows. Small print

Good for more modern hotels looking to have a more simple overview of where everything used for front office is located

I love how notes are integrated easily.

You cannot open multiple windows. Small print

What problems are you solving with the product? What benefits have you realized?

It works, which is more than can be said for the majority of the software used in my role

Interface is a little boring but that's not that important

Definitely worth investing in.

Property management for rental homes

Maestro PMS helps with real-time and direct website booking and the control of rates and availability

Rates and availability sometime lags and isn’t always in real time

Easy and direct booking driving traffic to website

Maestro is an incredibly thorough system. Each action involves plenty of prompts, making it difficult to make mistakes. This is especially nice if you are a beginner. My first experience with any sort of property management system was with Maestro, and I will say I learned a ton.

That being said, once you've used the system for awhile, the prompts get a bit irritating. The system is almost too thorough and it slows down checkins, checkouts, transactions, etc. I also wish that when inserting notes into reservations, there's some sort of automatic timestamp/signature of the one leaving the comment.

Learning this system will take time, but once you get the hang of it, you'll appreciate all the features it has to offer.

Maestro's thoroughness makes it easy to avoid errors. In the instance of an error, it's easy to retrace steps to figure out what went wrong and how to fix it.

Maestro is an incredibly thorough system. Each action involves plenty of prompts, making it difficult to make mistakes. This is especially nice if you are a beginner. My first experience with any sort of property management system was with Maestro, and I will say I learned a ton.

That being said, once you've used the system for awhile, the prompts get a bit irritating. The system is almost too thorough and it slows down checkins, checkouts, transactions, etc. I also wish that when inserting notes into reservations, there's some sort of automatic timestamp/signature of the one leaving the comment.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Has great support, very diverse and in depth.

Not so user friendly. Sometimes difficult to train new users.

It serves as our main PMS

Has great support, very diverse and in depth.

Not so user friendly. Sometimes difficult to train new users.

What problems are you solving with the product? What benefits have you realized?