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M-Files Reviews

User Rating

4.2/5 (Based on 941 Ratings)

Rating Distribution

  • Excellent

    41.7%
  • Very Good

    45.6%
  • Average

    8.5%
  • Poor

    3.6%
  • Terrible

    0.6%

User Sentiments

Powerful Search Functionality, User Friendly Interface, Extensive Integrations, Robust Document Management

High Cost, Complex Configuration, Slow Performance, Outdated User Interface

Do You Use M-Files?

Write a Review

Review Summary

Users appreciate M-Files' user-friendly interface, ease of use, and robust features for document management and collaboration. Its integration capabilities, metadata management, version control, and security features are highly praised. Additionally, users find its customer support responsive and knowledgeable. However, some users have reported occasional issues with performance, bugs, and the learning curve associated with its advanced features. Overall, M-Files is a well-received document management solution valued for its user-centric design, comprehensive capabilities, and positive customer experiences.

Pros

  • Intuitive interface and userfriendly design, making it easy to navigate and manage documents.
  • Robust document management capabilities, including version control, metadata tagging, and comprehensive search functions.

Cons

  • May require a learning curve for users unfamiliar with document management systems.
  • Some users may find the interface overwhelming due to the number of features and options available.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

May 30, 2023 Source: G2.com
"Use of M-Files for storing and accessing product quality documents"
What do you like best about M-Files?

I work with a biomedical device company and we use M-Files to access quality records, governing documents for quality metrics, and CAPA related information.

What do you dislike about M-Files?

The user interface can sometimes be difficult to understand.

What problems is M-Files solving and how is that benefiting you?

M-Files solves the problem of manually keeping a track of different missing records/files.

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AU

Anonymous User

May 9, 2023 Source: G2.com
"M- files"
What do you like best about M-Files?

M- files is very useful and fastest to download files in a simple way. Its very faster when searching documents.

What do you dislike about M-Files?

Unable to view folder lists in home and documents type.

What problems is M-Files solving and how is that benefiting you?

It helps to keep documents safer and used to search documents with their file name.

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LH

Laurie H

May 9, 2023 Source: G2.com
"Easy to navigate"
What do you like best about M-Files?

Great search feature, able to share or download files easily

What do you dislike about M-Files?

When on prem was slow, now that it is cloud based much faster

What problems is M-Files solving and how is that benefiting you?

PO's and Invoices, and product sales. Super easy to locate when customer is asking for documentation

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lb

lincoln b

April 27, 2023 Source: G2.com
"M-Files Review"
What do you like best about M-Files?

User-friendly interface: M-Files offers a user-friendly interface that makes it easy for users to navigate the software and manage their files.

Intelligent search capabilities: M-Files uses artificial intelligence to automatically tag and classify files, making it easier to find the information you need quickly and efficiently.

Customizable workflows: M-Files offers customizable workflows that can be tailored to meet the specific needs of your organization, making it easy to automate processes and streamline operations.

Integration with other systems: M-Files integrates with other software systems, such as Microsoft Office, SharePoint, and Salesforce, allowing users to access and manage their files from one central location.

Enhanced security: M-Files offers advanced security features, such as user-based permissions and version control, to help protect your sensitive data and ensure compliance with regulatory requirements.

Mobile accessibility: M-Files has a mobile app that allows users to access and manage their files on-the-go, making it easy to work remotely or from a mobile device.

What do you dislike about M-Files?

Cost: M-Files can be expensive, especially for small or mid-sized organizations, and may not be cost-effective for all businesses.

Complexity: Although M-Files has a user-friendly interface, some users may find the software complex and difficult to navigate, especially if they are not familiar with information management systems.

Integration issues: While M-Files can integrate with other systems, some users have reported issues with integration, which can cause delays and frustration.

Limited customization: While M-Files offers customizable workflows, some users have reported limitations in customization options, which can be a disadvantage for organizations with unique or complex processes.

Dependency on internet connectivity: M-Files is a cloud-based solution, which means that users need a reliable internet connection to access and manage their files. In areas with poor connectivity, this can be a significant challenge.

What problems is M-Files solving and how is that benefiting you?

Difficulty finding information: Many organizations struggle with locating information, especially when it is spread across multiple systems and platforms. M-Files solves this problem by offering a centralized location for all documents and data.

Inefficient workflows: Inefficient workflows can result in delays, errors, and reduced productivity. M-Files provides customizable workflows that can be tailored to an organization's unique needs, streamlining processes and improving efficiency.

Lack of security: With the increasing risk of cyber threats, data security is a top concern for many businesses. M-Files offers advanced security features to protect sensitive data and ensure compliance with regulatory requirements.

Poor collaboration: Collaboration is essential for many businesses, but it can be challenging when files and data are stored in different locations. M-Files provides a collaborative platform where teams can access and edit files together in real-time.

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AH

Abdul H

March 27, 2023 Source: G2.com
"M-Files."
What do you like best about M-Files?

What is M-Files? M-Files is a cloud base software that is used to manage documents data. The best thing is! It is centralized folder in which we place a document and share it with other colleagues, just copy and paste.

What do you dislike about M-Files?

Yes! i have a problem with M-File and that is slow processing speed on cloud while we opening a folder once it take too much time and opens document after a long delay .

while on the other side we are use offline it is much better.So we need to improve storage parts upgrades.

What problems is M-Files solving and how is that benefiting you?

It solves sharing of data to different departements like we share document having 25MB file it is too large to send by email so there we just upload in m files and saher the link with reciever very easily.

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MI

Muddassar I

June 23, 2022 Source: G2.com
"Best ECM"
What do you like best about M-Files?

Very easy to create classification structure and easy to deploy the entire solution.

What do you dislike about M-Files?

M-Files Classic Web needs more improvement.

What problems is M-Files solving and how is that benefiting you?

By creating the workflow for several approvals, it is reducing the entire life cycle.

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AU

Anonymous User

November 22, 2021 Source: G2.com
"The best software service for company document store"
What do you like best about M-Files?

I like the best regarding M-Files you can classify your necessary documentation very efficiently. It is straightforward to find your company.

Documents.Also, you can easily share and create links whom you share the file with

What do you dislike about M-Files?

Considering all the positive features of M files; there is only one negative thing I can say. The user interface needs to be improved. If they can manage to improve, there is a promising future waiting for M-Files.

Recommendations to others considering M-Files:

M-files is definitely value for money companies that want to procure a document management system

What problems is M-Files solving and how is that benefiting you?

Good classification of document types. Good integration with MS Outlook and Excel. You can easily update and save the document to M-files. It makes your work much more manageable.

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P

Pearl

July 1, 2021 Source: Financesonline.com
Robust platform with high efficacy

PROS: Reliable document storage for confidential files of any business. It can handle thousands of files, keep them in nice classification through electronic signatures, and each file are easy to find through convenient search. M-Files also has wonderful templates that make it more amusing to use. Moreover, it is very smooth, easy to use, and it gives me a satisfying user experience all the time.

CONS: M-Files is not an affordable platform, especially when comparing its price to its competitors. It works efficiently for our business operations, though.

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B

Bonita

March 25, 2021 Source: Financesonline.com
M-Files has streamlined our content management

PROS: M-Files has been a boon to our business from the very first time we set it up and used it. It offers top-notch security and it even provides adequate cloud storage space for our files. It does not scrimp on accessibility either because we can use it on desktops, laptops, smartphones, and tablets. Also, we never encounter problems with uploading, editing, and sharing files. As such, we have increased our productivity.

CONS: M-Files is a well-rounded tool. With regards to its features, there is nothing to dislike. Unfortunately, it is rather steep for small businesses.

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A

Alexandria

March 21, 2021 Source: Financesonline.com
How we implemented M-Files in our local government unit

PROS: The top features of M-Files are its user-friendliness and exceptional search functionality. Because of it, we no longer have to think about where our files now. Rather, we now think about exactly what kind of document we are facing in the search results. Furthermore, despite its powerful capabilities, M-Files remains intuitive and responsive even on mobile devices. It also helps our business that this software can synchronize with Microsoft software.

CONS: A product can always be better but in the case of M-Files, there is not much to work on. They are already working hard on their R&D and their AI integration, which could be a boon for them. It would be great if they could connect with OneDrive faster to make its integration with Microsoft's suite complete.

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