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Lusha Reviews

User Rating

4.3/5 (Based on 1,646 Ratings)

Rating Distribution

  • Excellent

    55.6%
  • Very Good

    29.8%
  • Average

    6.3%
  • Poor

    1.1%
  • Terrible

    7.3%

Do You Use Lusha?

Write a Review

Review Summary

User reviews of Lusha are mixed, with many praising its ease of use and potential to uncover hard-to-find contact information, especially phone numbers. The tool's Chrome extension is widely appreciated for streamlining the process. However, a significant portion of reviews highlight concerns about data accuracy, with users frequently encountering incorrect or outdated details, leading to wasted time and effort. Some reviewers also express serious concerns about Lusha's data collection practices and potential violations of GDPR. While Lusha's customer support has been criticized for its lack of responsiveness and effectiveness in addressing privacy concerns, the platform remains a popular choice for sales and recruiting professionals seeking to enhance their outreach efforts.

Pros

  • Easy to use with LinkedIn integration for efficient lead generation.
  • Provides direct contact information, often including mobile numbers.
  • Can be a valuable tool for finding data that other platforms lack.

Cons

  • Data accuracy is inconsistent, with outdated or incorrect information.
  • Invasive data collection practices raise concerns about privacy.
  • Limited features and high pricing can be a deterrent for some users.

AI-Generated from the text of User Reviews

Reviews
LX

Lifin X

December 30, 2023 Source: G2.com
"Amazing tool to gather customer contact details."
What do you like best about Lusha?

Lusha is pretty handy for getting accurate contact information. Its ability to provide updated and reliable contact details for individuals and businesses can be really helpful when you're trying to connect or reach out to someone. Plus, it's user-friendly and can save a lot of time that might otherwise be spent hunting down contact info online.

What do you dislike about Lusha?

There's nothing that I dislike about the tool.

What problems is Lusha solving and how is that benefiting you?

Being able to source the contact details of my prospects.

Read more
OV

Oriana V

December 20, 2023 Source: G2.com
"It is one of the best tools to use at work"
What do you like best about Lusha?

It is a very easy tool to use and the fact that is always there in the browser (with the extension installed) you can just click and use it to your liking. It is very convenient and quick. Most of the phone numbers are correct and the emais. The implementation and integration of it is very easy and quick. I use it every day.

I have heard that the customer service/ support is great and always happy to help.

What do you dislike about Lusha?

Sometimes it hasnt got emails for everyone but you can see other collegues' and guess with it. - Now it has a feature to guess and I think it is great and helpfull.

What problems is Lusha solving and how is that benefiting you?

It is helping me gather all the emails and contact information for reaching out to prospects. I love it! So useful in my every day.

Read more
HK

Hassan K

December 19, 2023 Source: G2.com
"Best tool for Contact information"
What do you like best about Lusha?

Very easy to use. Chrome extension is very good and effective. Can be integerated with CRM & other platforms.

What do you dislike about Lusha?

Contacts are not accurate for all leads needs to be updated.

What problems is Lusha solving and how is that benefiting you?

Sourcing direct contact informations of the targetted leads is higly effective for the business success.

Read more
CR

Christopher R

December 5, 2023 Source: G2.com
"Turbocharging Success with Lusha"
What do you like best about Lusha?

Lusha's precision in providing accurate and up-to-date lead data has significantly boosted our outreach success, saving time and resources. The seamless integration with our existing systems has expedited our onboarding process, ensuring a swift and hassle-free experience. The customer support team's responsiveness and expertise have been invaluable, enhancing our overall satisfaction with the platform. Navigating Lusha's user-friendly interface has been a breeze, and we have incorporated it into the daily workflow of our operations, ensuring that our team can maximize the platform's potential with ease.

What do you dislike about Lusha?

Some nuances in the pricing structure could be clarified, but overall, I don't have much at all to say that is negative about Lusha. I could potentially even say that it might be nice for companies like this to be a bit more transparent about where they are heading roadmap wise, as it would help in understanding when it comes to RevOps planning.

What problems is Lusha solving and how is that benefiting you?

Lusha has significantly solved our challenge of obtaining accurate and updated contact information for potential leads, contributing to a more effective outreach strategy. The availability of direct phone numbers has been a game-changer, facilitating more impactful communication with potential leads, as we have a very strong percentage allocated toward cold calling in our omnichannel strategy. Moreover, we also embrace core principles related to technical calling and presenting skills in our enablement training and coaching for this very reason. Lastly, when it comes to getting phone numbers internationally, this helps quite a bit, as ZoomInfo does not possess a robust set of numbers outside the US borders.

Read more
AU

Anonymous User

November 29, 2023 Source: G2.com
"Best tool to get contact details"
What do you like best about Lusha?

It is simple and easy to use tool, can search with different filters and easy to get the contact details.

What do you dislike about Lusha?

nothing for now, always it helped me to get the exact details

What problems is Lusha solving and how is that benefiting you?

Its difficult to get contact details of a person but lusha made it easy. not only easy its almost accurate details

Read more
NB

Nikhil B

November 2, 2023 Source: G2.com
"Best tool for prospecting and finding contacts"
What do you like best about Lusha?

Ease of use, easy installation of plugin, I use it daily for prospecting and finding contacts, it easily gets integrated with linkedin to find POC contact details

What do you dislike about Lusha?

Some data is till not accurate, would be better if the data is more refined and upto date

What problems is Lusha solving and how is that benefiting you?

Finding the procpests contact information which helps in contacting them to grow business

Read more
AU

Anonymous User

October 20, 2023 Source: G2.com
"Best for Sales"
What do you like best about Lusha?

Lusha is best tool for Sales team. Product integration with Linkedin, data aunthenticity and ease of use are the best part of Lusha.

What do you dislike about Lusha?

We didn't came across till now. Lusha is best.

What problems is Lusha solving and how is that benefiting you?

Best part of lusha is Linkedin extention. it will help us to find the Phone number, Email address of the prospects.

Read more
MA

Mahidhar A

October 17, 2023 Source: G2.com
"Best database with Better Accuracy"
What do you like best about Lusha?

Lusha helps me find out the contact details of the decision makers right from their LinkedIn profiles with its chrome extension. I have been using Lusha for a long time and they regularly update their database with accurate data.

I have tried various tools to find out the contact information but Lusha clearly is the best among them with better accuracy.

What do you dislike about Lusha?

The only drawback is that you only get 5 credits with it's free version and the cost to upgrade is a little expensive. Other than that, I don't think there is anything that disappoints us.

What problems is Lusha solving and how is that benefiting you?

Lusha helps us find the contact details of the decision makers that we want to reach out. We even find the contact details of some profiles which the other tools can't provide.

Read more
SS

Shri Priyanka S

October 14, 2023 Source: G2.com
"Best data enrichment tool"
What do you like best about Lusha?

Lusha offers data that is correct and up-to-date, saving customers the time and effort of manually looking for contact information

What do you dislike about Lusha?

Lusha Contact data isn't very reliable.

It needs a more extensive database

What problems is Lusha solving and how is that benefiting you?

The accuracy of the data is very high when compared to its competitors and sales handy and that is the best thing about Lusha.

Read more
AU

Anonymous User

September 28, 2023 Source: G2.com
"Lusha enables me to quickly acquire prospects details"
What do you like best about Lusha?

it's accuracy but depending on the region

What do you dislike about Lusha?

it isn't strong across all regions of my business

What problems is Lusha solving and how is that benefiting you?

quickly reaching decision makers

Read more

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