Luno Reviews

User Rating

4/5 (Based on 6,246 Ratings)

Rating Distribution

Excellent
58.7%
Very Good
16.2%
Average
8%
Poor
3.4%
Terrible
13.8%

User Sentiments

Ease of Use, Fast Transaction Speeds, Secure Platform, User-Friendly Interface

High Transaction Fees, Poor Customer Support, Withdrawal Issues, Account Lockouts

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Review Summary

Luno users generally appreciate its user-friendly interface, accessible customer support, and strong security measures. However, concerns have been raised regarding occasional issues with deposits and withdrawals, the lack of advanced trading features, and the limited availability of cryptocurrencies compared to other platforms. Users also suggest improvements in mobile app functionality and the addition of more educational resources for beginner traders. Overall, Luno is considered a reliable and beginner-friendly platform, but may not cater to the needs of more experienced or advanced traders.

Pros

Userfriendly interface and mobile app for convenient trading.
Fast and secure transaction processing.
Wide range of cryptocurrencies available for trading.
Reliable customer support for assistance.

Cons

Limited fiat currency support may restrict users from certain countries.
Occasional technical issues might cause inconvenience to users.
Limited advanced trading features compared to some other platforms.
Fees can be perceived as relatively higher for some users.

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Reviews

chinwuba Ikechukwu

October 7, 2024 Source: Trustpilot.com

I need help

I need help, I can't login to my luno account,. Seems like the site is temporary down, please somebody talk to me.

Ali

September 22, 2024 Source: Trustpilot.com

Very easy to buy Crypto

Its was very easy to find and buy any cryptocurrency in Luno
I just bought some alt coins 🪙

Dale Volker

July 10, 2024 Source: Trustpilot.com

Great App

I've been using Luno for about a year now. Its a great app that allows easy transactions and reliable data.

Iim

May 22, 2024 Source: Trustpilot.com

Web luno task is 100% true I withdraw 3…

Web luno task is 100% true I withdraw 3 times I received amount in my binance Account it has process complete 20 task withdraw immediately. Full amount.

Joey F

May 11, 2024 Source: Trustpilot.com

Great experience with this crypto exchange

I've been using this exchanges since 2020 are great but need to be worked ob the chart not really realtime maybe can be improved that way and the withdrawal are great not late enough but can be improved

Arkadiusz

May 1, 2024 Source: Trustpilot.com

Everything ok ...

Everything ok ....

Vivi

April 30, 2024 Source: Trustpilot.com

Luno is the easiest application for crypto trading

Syamsul

April 28, 2024 Source: Trustpilot.com

Investment friendly

Easy way and safe for investment in digital asset. Good job.

Martin Mccabe

March 12, 2024 Source: Trustpilot.com

I’ve been using this platform for over…

I’ve been using this platform for over 3 years never had any issues with it, 5 stars in my eyes

SUNUSI IBRAHIM BALA

March 9, 2024 Source: Trustpilot.com

Network connectivity

I have been trying for the past few weeks to log in to my luno App account,but to no avail.I begin to suspect that the company is going under-wire, because I totally lost hope .
Their website is not available their App is having network connectivity problems.
Why should I hope that everything is going fine.
I hate this, someone trying to be in the picture he didn't partook at the onset.