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Looop Reviews

User Rating

4.9/5 (Based on 176 Ratings)

Rating Distribution

  • Excellent

    94.3%
  • Very Good

    5.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Support, Mobile Friendliness, Effective Campaign Functionality

Limited Event Functionality, Occasional Bugs, Initial Setup Time, Limited Quizzing Functionality

Do You Use Looop?

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Review Summary

Looop, a cloud-based HR and employee management software, receives favorable reviews for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its customizable dashboards, allowing them to tailor the system to their specific needs. Looop's robust reporting capabilities provide valuable insights into employee performance and engagement. Additionally, its mobile app enables employees to access their data and complete tasks on the go. Reviewers also highlight Looop's seamless integration with other business applications, enhancing its overall functionality and efficiency.

Pros

  • Easy to use and intuitive interface
  • Streamlines HR processes and automates tasks
  • Robust reporting and analytics capabilities

Cons

  • Limited customization options
  • May not be suitable for very large organizations

AI-Generated from the text of User Reviews

Reviews
ND

Natal D

July 4, 2022 Source: G2.com
"Looop is awesome"
What do you like best about Looop?

I LOVE the data driven approach to Looop. The campaigns allow you to interact with your learners on an ongoing basis and curate an amazing learning experience. The interface is very intuitive and I found it easy to design great content. Our learners were also very happy, which is what it's all about.

What do you dislike about Looop?

I really can't find any faults. It's a great product. Wish I started using it sooner. It's transformed how I approach learning and our business.

Recommendations to others considering Looop:

It's definitely the future for digital learning.

What problems is Looop solving and how is that benefiting you?

We've transformed out face to face certified practitioner program into a beautifully curated digital learning experience.

Read more
ZN

Zii N

June 21, 2022 Source: G2.com
"simple to use, easy to custom and make your own"
What do you like best about Looop?

Easy to build to brand and flexible to use. I love how external links can be integrated, making the entire experience about the learner. Easy to navigate and set up, keeping the user experience in mind. It can be branded to suit, have assessments, and does whatever one would need it to do. If there have been any challenges, our Looop partner Mike has been excellent! He has found the time to help, has had the patience to answer my 10000 questions, and has always been at hand as outstanding support. I would recommend without hesitation.

What do you dislike about Looop?

Can be time consuming to brand the platform at first, but once that's done, it's plain sailing! No negativities; the platform is excellent!

Recommendations to others considering Looop:

Easy to make your won with its simple features to custom, brand and add one feel. Flexible in how it is used, so simple to add pre-designed files, videos, and test quizzes. A highlight has to be the amount of support available from Looop Labs to the help desk feature. A special acknowledgement to Mike Collins who has been supporting me from integration to campaign building to being available for my 1000 questions, absolute superstar!

What problems is Looop solving and how is that benefiting you?

The platform is not just used to create learning modules but to load tutorials, knowledge check, assess, share links and so much more! The learning journey is 100% more exciting with Looop.

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JL

Justine Vianne L

December 15, 2021 Source: G2.com
"I absolutely LOVE looop! It is by far the BEST LMS I've ever used."
What do you like best about Looop?

Honestly, EVERYTHING! The UI is clean and intuitive, content creation is fast and easy, and access to analytics is AMAZING. If I had to choose, my absolute favorite feature would have to be campaigns - creating custom slack messages and emails that are triggered and sent to users within a group, who meet a specific criteria, has been a game changer. Looop's client services team is also one of the best that I have ever had the pleasure to work with - they are super friendly and quick to respond.

What do you dislike about Looop?

Nothing! There is not a single thing that I dislike about Looop. Looop is constantly engaging their client base for feedback and they are always improving. They even host monthly knowledge shares for Looop users to learn from each other.

What problems is Looop solving and how is that benefiting you?

We implemented Looop to better support our internal onboarding and certification training programs. We're also currently working on client-facing onboarding and accreditation as well.

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EY

Emma Y

December 10, 2021 Source: G2.com
"The perfect resource for our strategy"
What do you like best about Looop?

Ease of use, ability to self manage, the Looop community and the incredible support from Mike Collins and team. The resource is user friendly and delivers learning in a manner that engages all users

What do you dislike about Looop?

Nothing! Any product development suggestions have been received with open arms and, in all cases, the dev is already underway

Recommendations to others considering Looop:

Highly recommended, not only cost effective but well received in the business as a very positive change and a resource to support and allow our colleagues to do their jobs to the best of their capacity - and grow

What problems is Looop solving and how is that benefiting you?

On demand problem solving for our teams - we are not using this as an LMS but as an oracle

Read more
CH

Colin H

December 9, 2021 Source: G2.com
"Looop is easy to use, looks great and meets all our requirements"
What do you like best about Looop?

The campaigns are excellent. Once you've completed the hard graft of setting them up you can take people through an entire program at the click of the button, including reminder emails to the learner and their manager.

What do you dislike about Looop?

There is not much to dislike about Looop. Some greater functionality in terms of customisation would be a bonus, but I'm aware there are plans to introduce this in the future so that will tick all the boxes.

What problems is Looop solving and how is that benefiting you?

Looop is not just an excellent LMS but is able to offer valuable resources targeted to individuals and groups, meaning staff are far more likely to spend time on the platform

Read more
AU

Anonymous User

November 1, 2021 Source: G2.com
"Highly recommend using Looop"
What do you like best about Looop?

Looop is super easy to use -- I found it easy to build and develop content and easy for the business to get set up and learn. Their analytics and tracking were also super simple. Their customer support was also amazing in helping get us set up and building.

What do you dislike about Looop?

I didn't dislike anything -- I highly recommend using Looop.

What problems is Looop solving and how is that benefiting you?

We needed a way to send training and track who was taking what easily. We initially used it for compliance training for new hires and new products, and then expanded to different training and development opportunities like onboarding pathways and manager development.

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CG

Chris G

October 8, 2021 Source: G2.com
"A fresh look at providing engaging learning resources"
What do you like best about Looop?

TLDR review - Easy to use interface, responsive customer service that continually works in partnership with you, innovative features. The campaigning feature is the first of its kind I have seen in an LMS.

Having used different LMS, Looop has reawakened my passion for designing, creating and sharing online resources. Their system is intuitive, reporting functionality is robust and our users are engaged with the system. The Looop team will continually support you throughout your journey with Looop. Some LMS providers will communicate with you when you are in the sales pipeline and then you hardly hear from them once you have bought. Not so with Looop, there is a real sense of community within the customer base where best practice is shared.

What do you dislike about Looop?

Nothing yet - I would just like to be able to use it to its full capacity, yet that is more about more learning on my part

What problems is Looop solving and how is that benefiting you?

We are now working in a hybrid way and need to provide access to learning resources to different groups of people in different localities. Looop allows us to do this. We are also centralising our learning offering within the organisation and creating a central place to access and update resources

Read more
SA

Sam A

August 12, 2021 Source: G2.com
"Great tech and fantastic support."
What do you like best about Looop?

Looop is intuitive, easy to use from an administrator's perspective and has some amazing functionality which sets it apart from other providers. Mainly it's campaign feature which allows you to target specific employees with comms, learning, surveys and more across multiple channels. The ability to automate this means that you can reach more people with less work. On top of great tech features the other massive bonus of working with Looop is you have access to a community of other Looop users and L&D experts. There are regular sessions to share ideas, top tips, challenges etc and the continued support from Mike at Looop has been second to none.

What do you dislike about Looop?

There isn't much I dislike but as the tech is still quite young there have been a few more bugs that have needed fixing than you'd get with a more established provider. Also integration with our user provisioning tool hasn't been as straight forward as I'd have hoped but the team at Looop are SO responsive, neither of these have impacted my perception of the technology or the extent to which I'd recommend it to others.

What problems is Looop solving and how is that benefiting you?

The main problem we're solving is that we're able to automate learning content provision. A simple example being we're overhauling our onboarding experience and have built an automated campaign that shares information about the organisation as well as how to get set up with systems along with compliance training etc. It's all automated from the initial welcome email to chasing for incomplete compliance training. This is fantastic for small start ups who have lean HR teams. Not only that but people are able to perform more productively from day one. Another example of performance improvement we've seen is the take up and effectiveness of 1:1s. We built a campaign and some resources to support line managers and it has been extremely well adopted and the quality of 1:1s has increased.

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IQ

Imroz Q

August 11, 2021 Source: G2.com
"Not just an LMS but much beyond it"
What do you like best about Looop?

Looop totally scraps the old fashion approach or the idea of LMS but provides a next generation feel with powerful tools that is not just restricted to learning management system. Unlike other LMS, Looop allows you to create content library within minutes - thanks to the features - and all this can be done inside LMS. This is a unique features, which allows to create custom content on-the-fly and get it assigned to your learners. This saves lot of human effort in creating content outside LMS and then importing it.

What do you dislike about Looop?

Identifying competency gaps is not easy with the current dashboard and can be improved.

What problems is Looop solving and how is that benefiting you?

Looop allows to create customized learning paths based on the learners interest, which makes the use of LMS more exciting and engaging. Looop also allows managers to take control of the data for analysis and find out the improvement areas.

Read more
PP

Peter P

August 11, 2021 Source: G2.com
"Always in the Looop"
What do you like best about Looop?

Looop makes it easy to upload custom content, create simple articles, and make it all available to our end users on a laptop or using the mobile app for iOS and Android. I can easily assign training or resources and track a users completion. Looops admin portal provides the reporting data that I need, and connects easily with Azure AD and includes a Microsoft Teams bot :)

What do you dislike about Looop?

I honestly can not list any dislikes. Looop has what I and my company needs, and the Looop team is always so supportive, accessible, and reliable.

What problems is Looop solving and how is that benefiting you?

We can now deliver resources and training directly to our team members no matter where they are and make it easy to digest with more manageable micro-learning segments tied together in pathways. Everyone here knows Looop and references it often. We have also been able to track training completion, identify training needs, and have more successful deployments with internal applications now that we have a central location for all of the ingormation. The onboarding experience has been well received and helps new hires, or new position changes, feel more confident with their direction in the company.

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