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Loom Reviews

User Rating

4.8/5 (Based on 1,811 Ratings)

Rating Distribution

  • Excellent

    87.5%
  • Very Good

    9.6%
  • Average

    1%
  • Poor

    0.6%
  • Terrible

    1.3%

User Sentiments

Ease of Use, Ease of Sharing, Chrome Extension, High Quality Videos

Limited Editing Options, Desktop App Bugs, Mobile App Issues, Five Minute Recording Limit

Do You Use Loom?

Write a Review

Review Summary

Users praise Loom for its intuitive interface, ease of use, and seamless integration with other applications. They appreciate the platform's ability to record and share videos, collaborate with team members, and provide feedback. Many reviewers highlight Loom's impact on enhancing communication, fostering collaboration, and streamlining workflows. However, some users mention occasional technical glitches and limitations in customization options as areas for improvement. Overall, reviewers find Loom valuable for creating engaging video content and improving team collaboration.

Pros

  • Easy to use interface and intuitive design, even for nontechnical users.
  • Recording and sharing functionality is exceptional, with highquality videos.
  • Screen sharing and realtime collaboration features are effective for team communication.

Cons

  • Limited storage space for recordings, which can be inconvenient for users who need to store large videos.
  • Occasional lagging observed during screen sharing, particularly with larger files or unstable internet connections.
  • Lack of advanced editing features, such as trimming and merging videos, may limit creative editing options.

AI-Generated from the text of User Reviews

Reviews
JS

John S

February 22, 2024 Source: G2.com
"Loom is a game changer"
What do you like best about Loom?

I enjoy how easy it is to record and send information to my teams. The desktop app is also a nice feature.

Being able to record a video and then send it out within minutes is a game changer.

What do you dislike about Loom?

Sometimes there are little glitches about it not recording the whole screen, and I have to restart the program. For the most part, I do not have any complaints.

What problems is Loom solving and how is that benefiting you?

Loom allows us not to have to do video calls as much. I can keep our teams accountable while saving us way more time. It does help me to be more productive throughout my week.

Read more
AU

Anonymous User

February 22, 2024 Source: G2.com
"Excellent tool"
What do you like best about Loom?

Excellent tool for sharing videos of the system screen, with own video as well. Much required, and very useful tool

What do you dislike about Loom?

Limited edit options in free version hold back the utility

What problems is Loom solving and how is that benefiting you?

Training for office staff made easy

Quotations to clients made on video, make it easier to explain

Read more
KS

Kelly S

February 18, 2024 Source: G2.com
"Amazing tool that cuts down on meetings"
What do you like best about Loom?

It is easy to use and easy to share the videos. I also like that the videos are stored in the cloud and I can reshare the videos to train new people when needed.

What do you dislike about Loom?

Sometimes I lose track of the controls when recording a video and moving between tabs. It would help if the controls were always on top and easily accessible when recording.

What problems is Loom solving and how is that benefiting you?

Loom helps me to connect with my distributed global workforce. I can provide Loom video links when I am trying to explain a project or task. And they can watch when they are available.

Read more
ND

Nina D

February 15, 2024 Source: G2.com
"Incredible Tool for Remote Teams"
What do you like best about Loom?

My team works all across the country in different time zones, and Looms helps us to connect during all times of day and keeps us working efficiently in our fast-pace company. It's great to be able to not have to schedule a Zoom call with someone and can instead send them a Loom video, and get notified when they have viewed it so you are able to hold your team accountable. It's great that this integrates with Zoom as well, it helps keep all of our work in one place.

What do you dislike about Loom?

I would like to the tool to trim clips out of videos was set up more like iMovie so I could see where I clipped last as I am working on clipping out a differnt part.

What problems is Loom solving and how is that benefiting you?

It helps me reduce the number of Zoom meetings I have to schedule and coordinate. Helps working with remote team members in all different time zones easier beause we can communicate via Loom at our own time.

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DH

Davinee H

February 12, 2024 Source: G2.com
"Loom Gives Access to Clients No Matter Where The y Are"
What do you like best about Loom?

We love the ability to share multiple libraries with any of of many clients in an easy to user easy to access venue. While limiting access is simple, allowing access is just as easy. Once the video is uploaded our clients can view as many time as they need with out requiring assistance from our team. This frees up time that in the past was dedicated to answering emails and forwarding videos on a as needed basis.

What do you dislike about Loom?

The edit function does not allow you to edit out the parts you want removed , it makes you keep the parts you like which does not jive with any other sofware I have used.

What problems is Loom solving and how is that benefiting you?

Providing access to training videos on demand to all of our different clients no matter where they are located.

Provides access that is secure to only those who we provide access too.

Read more
GC

Gabs C

February 12, 2024 Source: G2.com
"Helps cut meetings and makes explaining things easy with a video!"
What do you like best about Loom?

Since it has a 5 min limit it helps me be consice and to the point when recording videos. Also it is super easy and you can share it almost instantly. A great tool to tackle work.

What do you dislike about Loom?

Not much really. I havent thought about anything that really bothers me. I think it is a great tool for every day use. Maybe I would like to have some extra options built in.

What problems is Loom solving and how is that benefiting you?

Sometimes I have to explain things to my team but we cannot have a meeting or phonecall so me recording something real quick saves us time and helps us deliver in time.

Read more
SS

Sandy S

February 11, 2024 Source: G2.com
"Loom Fan for life!"
What do you like best about Loom?

Loom is easy to use, and they keep making super helpful improvements. I use it almost every day. I love being able to organize into folders and also being able to quickly download a video if I need to.

What do you dislike about Loom?

I have trouble using the Chrome extension, so I tend to only use the downloaded app.

What problems is Loom solving and how is that benefiting you?

As a freelancer, I'm not always working when my clients are. Being able to quickly describe via video makes our working relationship so much smoother. We can quickly explain something without having to type 1000 words.....and then proofread those words so you didn't leave something out!

Read more
PB

Paul B

February 7, 2024 Source: G2.com
"Love Loom it has been a game changer for my business"
What do you like best about Loom?

It is super easy to use for both my consumers and me, and I deal with the senior population, which loves to tell me they are not techy! Everyone I send videos to has been impressed and likes the video along with my emails. The videos have cut down my back, and forth emails and they also keep me from being on the phone to explain simple tasks or items.

What do you dislike about Loom?

I honestly do not have anything to complain about, especially for the price! Loom is super low cost and effective.

Recommendations to others considering Loom:

Start using it

What problems is Loom solving and how is that benefiting you?

Loom Saves me time on multiple emails.

Loom It saves me from having to make extra phone calls.

I use with clients and team members to provide better detail instructions that can not be misinterpreted when a video demonstration is included

Read more
AU

Anonymous User

February 1, 2024 Source: G2.com
"Super straightforward tool that's useful day-to-day"
What do you like best about Loom?

It's so easy to use, the Chrome attachment makes everything really simple and quick! I love how simple it is to share the video afterwards and that you know when someone has watched it.

What do you dislike about Loom?

Sometimes it's a little confusing to switch between screens and make sure that it's still recording but overall it works super well and I don't have any issues with it.

What problems is Loom solving and how is that benefiting you?

Loom makes it super easy to share videos of bugs, problems, or issues that I'm having. It's so much simpler to send a link to a Loom video than try to explain my problems in an email. It's also really easy to upload the video to other platforms like Wistia and to share it further.

Read more
BB

Beau B

January 18, 2024 Source: G2.com
"I love loom!"
What do you like best about Loom?

In the age of remote work, Loom makes it easy to quickly communicate complex ideas in minutes rather than slacking a novel to a colleague.

What do you dislike about Loom?

I haven't found a downside. It's not free if I have to find one.

What problems is Loom solving and how is that benefiting you?

Easy to show everyone what you are looking at and why it is important.

Read more

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