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LogMeIn Pro Reviews

User Rating

4.3/5 (Based on 225 Ratings)

Rating Distribution

  • Excellent

    44%
  • Very Good

    42.2%
  • Average

    11.6%
  • Poor

    0.9%
  • Terrible

    1.3%

User Sentiments

Remote Access Functionality, Ease of Use, Reliable Connection, Multi-Device Compatibility

High Pricing, Occasional Connection Issues, Mobile App Limitations, Lack of Granular Monitor Control

Do You Use LogMeIn Pro?

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Review Summary

LogMeIn Central Pro, a remote desktop software, receives positive feedback for its user-friendly interface, ease of setup, and reliable performance. Users appreciate its ability to access and control computers remotely, with features like screen sharing, file transfer, and remote printing. The software is considered a valuable tool for IT professionals, small businesses, and remote workers. However, some users have reported occasional connectivity issues or minor glitches, suggesting room for improvement in stability and troubleshooting support.

Pros

  • Seamless remote access to computers and devices from any location.
  • Robust security features ensuring data protection and compliance.
  • Userfriendly interface with intuitive navigation and customization options.
  • Efficient troubleshooting and support with quick response times.

Cons

  • Occasional connectivity issues or slow performance during peak usage.
  • Limited customization options for advanced users seeking granular control.
  • Potential compatibility issues with certain operating systems or devices.
  • Limited availability of specific features or integrations compared to competitors.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

February 1, 2023 Source: G2.com
"LinkedIn Pro"
What do you like best about Pro?

Able to connect securely and consistently with remote computers.

What do you dislike about Pro?

The LinkedIn antivirus slows the computers down too often.

What problems is Pro solving and how is that benefiting you?

No problem. It allows me to work remotely.

Read more
EH

Elaine H

October 19, 2022 Source: G2.com
"I love Pro's accessibility!"
What do you like best about Pro?

When I travel, I don't have to worry about losing access to valuable files during my trip.

What do you dislike about Pro?

Sometimes my office computer doesn't respond so I can't connect. I wish there were a reliable way to accomplish this.

What problems is Pro solving and how is that benefiting you?

Pro helps me handle payroll remotely, and allows me to work on graphic files from a distance.

Read more
TT

Tanya T

August 17, 2022 Source: G2.com
"Small business approved"
What do you like best about Pro?

It helps me keep my 3 locations organized and secure, i appreciate the one space and privacy for my staff when needed as opposed to using thier own phone numbers

What do you dislike about Pro?

I only wish I had found grasshopper as an option sooner. So I had started my business with this option from the beginning

What problems is Pro solving and how is that benefiting you?

It solves that my staff don't have to use thier number keeping them protected, organize communications in one location, and my clients are no longer concerned they are calling the wrong location

Read more
JH

Jessica H

July 6, 2022 Source: G2.com
"Best Platform I Have Found"
What do you like best about Pro?

Incredibly easy to use. Login to my computer as if I was sitting in my office. Have never really had any connection issues whatsoever.

What do you dislike about Pro?

I really don't have a dislike. I guess maybe the cost. But even I wouldn't complain about that. It is very reasonable for what we use it for.

Recommendations to others considering Pro:

I would highly recommend using it for anyone that needs to work remotely.

What problems is Pro solving and how is that benefiting you?

Being able to work remotely from home, exactly as if I were working from my office.

Read more
DC

Donna C

June 29, 2022 Source: G2.com
"LIFESAVER!"
What do you like best about Pro?

We use Logmein Pro daily. Now with the gas prices so high, saving trips to the other locations is a LIFESAVER!

What do you dislike about Pro?

The only annoying part is getting through the security steps that are required to keep our account safe. This is a necessary inconvenience

What problems is Pro solving and how is that benefiting you?

Pro lets me work at all locations without leaving my office. Time-saving, cost saving.

Read more
AU

Anonymous User

May 19, 2022 Source: G2.com
"This is awesome."
What do you like best about Pro?

Just the way that this is designed. It is completely up and down. I would recommend this to every friend that I have. Even to my family members and colleagues from the university.

What do you dislike about Pro?

I don't have anything bad to say about it. I would recommend redesigning it so it is way better to use and understand for older folks who may not have very good computer skills.

Recommendations to others considering Pro:

It is a great tool. Please use it wisely.

What problems is Pro solving and how is that benefiting you?

It is confidential information and I shouldn't say this here but I would share it if someone gives me a call. This sensitive information should not be asked here.

Read more
GM

Gerald M

May 19, 2022 Source: G2.com
"Great job G2 Pro!"
What do you like best about Pro?

What I love the most is that it never disappoints, I can never get over how great it is. It is absolutely good to have an integration that can do what yo guys are doing.

What do you dislike about Pro?

I can not really mention anything I dislike about you guys, because there isn't. The job that your team has put is significant and I really appreciate that. Keep it up.

Recommendations to others considering Pro:

Enjoy!

What problems is Pro solving and how is that benefiting you?

The benefit I see is that it is reliable. I can trust Pro and that is something I do not take from granted, I look forward to keeping in touch with Pro for as long as I can.

Read more
AU

Anonymous User

December 29, 2021 Source: G2.com
"Was on well over a year before COVID-19 but now with WFH every day, has been invaluable."
What do you like best about Pro?

I can use on multiple devices. Phone, tablet, laptop or PC. Easy on any of them. Has saved me from having to run in and adjust something so many times. (facility operations is a 24/7 situation)

What do you dislike about Pro?

I don't have my double screens like I do at work, but oh well! Have had a few glitches with connection but that seems to be my work equipment and not LogMeIn.

Recommendations to others considering Pro:

To me it is like being on my work computer. It is easy to learn. If you plan to use it on your phone, there are only a couple of things that are tricky and they depend on the source program. I am also very near-sighted so a small screen doesn't bother me. Zoom and pinch work well. When you go to a PC or laptop, if you have multiple screens, flipping between them can be obnoxious but getting in the car and driving in is more so. I can do everything as if I were in my office except go physically pickup what I have sent to the printer.

What problems is Pro solving and how is that benefiting you?

I've never been an early riser. Getting logged on in the morning when there's a need is quick and easy. Same goes for late night calls. I only log into one machine but if I had to do many machines, no doubt, it would be a lifesaver.

Read more
MS

Mark S

December 29, 2021 Source: G2.com
"Saved my rear end"
What do you like best about Pro?

Essentially LogMeIn saved me during the long period of Covid. I am able to be on my office computer nonstop without having to leave my home

What do you dislike about Pro?

Nothing much as the program fulfills me need

Recommendations to others considering Pro:

Just enjoy what is available

What problems is Pro solving and how is that benefiting you?

Not experiencing any issues unless my office turns off which requires logging on from office

Read more
BH

Bernhard H

December 28, 2021 Source: G2.com
"Works great for my collaboration needs"
What do you like best about Pro?

It is very easy for my bookkeeper to access the laptop that I have dedicated to my finances. I feel confident that my data is safe and I don't need to pay for an extra QB license, since we share one login

What do you dislike about Pro?

It is a little expensive, I wish they had a cheaper alternative since I really only use it a few hours per month and for one specific purpose.

What problems is Pro solving and how is that benefiting you?

My bookkeeper can access my dedicated finance computer and I also am able to access that computer from my main computer and work across both of them seamlessly. It saves me a lot of time, having a single keyboard and screen and running 2 computers.

Read more

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