Lodgify Reviews

The best thing I love about Lodgify is that the user interface is super beginner friendly. Our team here in Bali has been loving it so far, especially the AI chat feature which helps tremendously as most of our staff are not native English speakers.

Mariana from the Lodgify team assisted us with the onboarding, big shoutout to her for being super patient and clear to the point. Thanks again :)

Mariana did a great job explaining me all the details of the PM Modules.

Date of experience: November 29, 2024

As a rental property owner managing multiple listings, Lodgify has been a game-changer in simplifying my workflow. The software has made it so much easier to oversee all my properties in one place, saving me time and effort. While the platform is packed with powerful features, it’s easy to get the hang of once you spend a little time familiarizing yourself with it. One of the most impressive aspects of Lodgify is how attentive their team is to user feedback. During a recent call with their support team, it was clear they are actively listening to what users need and are dedicated to making continuous improvements to the software.

A big shout-out to Mariana, who was incredibly helpful during the call. She not only provided clear guidance on how to use the software more effectively but also made sure I understood the best ways to leverage all of its features for maximum efficiency. Thanks to her assistance, I now feel even more confident in using Lodgify to manage my properties seamlessly. The combination of a user-friendly platform and excellent customer support has made managing my rental business easier and more efficient than ever.

Manuel was diligent, thorough and quick to explain the on boarding process.

My experience with Lodgify has been great. The sales team was very thorough during my evaluation period and the onboarding team was very responsive. Their online help and tutorials are some of the best and most thorough that I’ve come across. During set up of my property, I ran into few issues and the support team were really responsive and able to provide me with working solutions.

Date of experience: November 28, 2024

Date of experience: November 28, 2024

I had the pleasure of using the Lodgify platform for managing my property, and I must say, the experience has been fantastic. The portal itself is intuitive and user-friendly, making it easy to handle all aspects of property management, from bookings to guest communication. But what truly stood out was the exceptional support I received from Andrea Dobrin.

Andrea was incredibly helpful during the setup process. She took the time to walk me through every step, ensuring I understood all the features and functionality of the platform. What I appreciated most was her attention to detail—she highlighted important aspects I hadn't considered and made sure everything was configured perfectly for my needs. Her explanations were clear, concise, and incredibly easy to follow, which made the entire setup process smooth and stress-free.

Thanks to Andrea, I feel confident using Lodgify and can already see how much it will streamline my property management. If you’re looking for a powerful tool to manage your rental and want expert support, I highly recommend both Lodgify and Andrea.

The onboarding process with Janet was extremely helpful in getting things set up correctly and showing me how to use additional features I was unaware of.