LoadProof Reviews

LoadProof is so simple to use! We did a wrapper-mounted deployment of LoadProof, and came in the next morning to train the users, but they were already using it successfully. The features are well thought thru to do exactly what is needed, and the LoadProof team is on-call to assist with any custom need.

LoadProof runs on any mobile device, so it does typically require the user to manually snap photos, which can add up to a bit of time throughout the day, but the benefits of having a "Load-Proofed" load far outweight this small overhead.

Chargebacks, chargebacks! No one likes them, and they are almost impossible to fight, so our customers were just "eating" the charges. Not anymore! A photo is worth a "thousand bucks", I like to say, and the charges all disappear when our sites can show that product was loaded correctly into a departing truck.

Having incorporated Load proof into our process has unabled us to effectively submit claims, provide information to both our internal department as well as our customers, brokers and 3PL (third party logistics) partners. The thousands of fees and damaged product recovered thanks to Load Proof has more than paid for the subscriiption itself. Not to mention, the ease in navigating when using the application. Material Handlers are able to download the application into their phones and with the simple touch of a button, capture the quality of the picture. The website itself is very simple to use as well, for looking up photos of shipments. As an administrator user, I can easily navigate to any adjust a need to make to our account, such as, adding or deleting users. I would strongly recommend this software to any business in the "Logistics" world. This definitely saves a lot of headaches and frustrations with both Incoming and Outgoing shipments. I also want to emphasize the great customer support that company offers. They are quick to answer any questions or concerns you have regarding the product. Load Proof has truly saved us thousands in damage fees and shipment losses.

The system system sometimes freezes when taking pictures which can cause to loss photos.

Cost effeciency! Helping with proof regarding customer claims and lost product.

We implemented LoadProof to help drive accountability between us and our customer. We were frequently getting rejections back from the customer and we were positive the damage was happening at the customer's site. We implemented LoadProof and started taking pictures of every single outgoing shipment to the customer with each product labeled uniquely. We have seen an 80% reduction in rejections and can verify who is responsible when we do get rejections. LoadProof is definitely worth the money!

I think LoadProof should consider expanding their product offerings.

We are benefiting from a reduction in the rejection rate from our customer on the product.

I like that all the details are gathered together.

I like all of it I do not have any complaints.

Making sure all the details are correct and accurate.

Great to avoid chargebacks clear pictures.

When we have issues conecting,

or troubleshoot but customer service will resolve immeadiatly

Will take pictures of all orders shipping out and send to our customers to verify orders are in good pallets also quantities are ok.

This tool has been great for not only providing photos of inbound discrepencies but also for providing photos of outbound shipments when carriers are attempting to file claims. This tool has also been great for tracking in warehouse damage. The loadproof team has customized various options for us, the possibilites are practically endless.

If you forget to pay your bill then all your history will be erased so don't forget to get the bill paid.

This tool has been great for not only providing photos of inbound discrepencies but also for providing photos of outbound shipments when carriers are attempting to file claims. This tool has also been great for tracking in warehouse damage. The loadproof team has customized various options for us, the possibilites are practically endless.

.Intuitive design, great support, useful for everyday applications

There's nothing I would change about loadproof

They are enabling my team to track each load sent out with greater visbility and organization than ever before

The ease of uploading and searching picture files to download.

The system lags a lot. There is no way to download previous years pictures to an external drive for record keeping. Quality of pictures is not the same as the device taking the pictures. We use this to verify shipments and a lot of the time pictures are too pixelated to read the printed tags on boxes when issues arise.

Uploading pictures automatically of shipments and categorizing them.

Ease of use. Quick implementation with the team.

Nothing negative to reflect on, performs as expected.

Prior to using LoadProof for our quality control program, quality checks were done using control forms. It is easy to "pencil whip" quality checks on paper. Our quality checks are required every hour. With LoadProof, we are using it for our quality checks each hour. This has driven the quality team to be on time with their checks since all entries are timestamped. We have seen a solid improvement in our quality programs as we are not seeing quality defects in our finished goods. We have used LoadProof to investigate when a customer complaint was issued, going back and looking at photos per each hour check has helped in identifying if the issue was during production. We hope to use LoadProof for other purposes in the future.