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LiveHealth Reviews

User Rating

4.6/5 (Based on 102 Ratings)

Rating Distribution

  • Excellent

    64.7%
  • Very Good

    29.4%
  • Average

    4.9%
  • Poor

    0%
  • Terrible

    1%

User Sentiments

User Friendly Interface, Excellent Customer Support, Comprehensive Features and Functionalities, Efficient Reporting System

Lack of Internal Fax Service, Occasional Software Slowdowns, Limited Offline Accessibility, Complex Navigation and Multiple Tabs

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Review Summary

Crelio Health LIMS is praised for its user-friendly interface and excellent customer support, including 24/7 help, WhatsApp, and email assistance. Users appreciate the constant updates adding features and simplifying workflow. However, some drawbacks include system downtime during maintenance, delayed support for specific application requests, and a lack of internal fax service. Crelio Health LIMS solves problems like customizable bill receipts, amendable report formats, and seamless integration with laboratory apparatus, improving efficiency and communication while streamlining patient registration, sample management, and operations.

Pros

  • Crelio Health LIMS offers excellent customer support available through chat, WhatsApp, and email.
  • Regular updates add new features, making the software more userfriendly and efficient.
  • Crelio Health LIMS helps streamline operations, improve communication, and enhance the overall quality of care.

Cons

  • System downtime during maintenance can disrupt workflows.
  • Crelio Health LIMS may not support all necessary functions or integrations, particularly for specific regions.

AI-Generated from the text of User Reviews

Reviews
KR

Kortney R

August 22, 2023 Source: G2.com
"Crelio/Crescent City"
What do you like best about CrelioHealth LIMS?

Crelio is very easy to use. Navigation of the tool is very simple. The integration (Deepak) team were very helpful in solving all avenues of our laboratory development concerning the LIS.

What do you dislike about CrelioHealth LIMS?

Need internal fax service and it would helpful for all parties involved to have a representative within the U.S. for time differences.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

Improving our invoicing process for all our customers. They have solved the problem or capturing insurance as well as patient demographics. The capability to interface will all EMR's and billing companies is very helpful.

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SS

Sanjiv S

August 11, 2023 Source: G2.com
"Crelio LIMS review"
What do you like best about CrelioHealth LIMS?

Crelio as a LIMS has lots of functionalities. the audit trail is very good. portal and mobile apps brings every close together. The field visit was very fruitful. the 24/7 help support something we like. Crelio team Rohit, Himanshu, karan and Nisar are very knowledgeable and very responsive.

What do you dislike about CrelioHealth LIMS?

The current patient registartion forms are not adpable for UK. A new UK format form should be create with the necessary fields should be available to capture more business in UK market. Some functionalities are hidden and need to be access via a tab.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

Crelio helps in 1. creating a sigle platform for patients, organisation and health professionals. 2. it audit trails is very helful for audit purposes 3. different logins and different apps available 4. the portal help to cut time between doctors and the lab. 5. good support from crelio team

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RK

Rashid K

August 9, 2023 Source: G2.com
"Easy Operations & Smooth Integration with CrelioHealth"
What do you like best about CrelioHealth LIMS?

The automation part is great at CrelioHealth whether it is Communications, Configurable forms, Online Payments or Configurable test rates. We experience Quick & easy reporting and also we get all the relevant information about the patient necessary for reporting in CrelioHealth

What do you dislike about CrelioHealth LIMS?

Nothing to Dislike for now. We get timely support and help from CrelioHealth team

What problems is CrelioHealth LIMS solving and how is that benefiting you?

We manage multi-locations in Creliohealth and the interface, finance is smooth and super easy to manage. Reports are delivered on time to our patients and providers with all the track of records.

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RH

Ritchie H

June 19, 2023 Source: G2.com
"Support and Communication is the best I have ever recieved from a SAAS provider"
What do you like best about CrelioHealth LIMS?

Its modern design and ease of use. The navigation system and the support and knowledge base available and quick turnaround times. 24-hour support system and dedicated support, and an account manager to make things personal and people-friendly.

What do you dislike about CrelioHealth LIMS?

Updating tests in various centres and managing multicentre. To enable recommended EMR or EHR to link to . as LIMS does not exist by itself in a clinic environment. Or build in a EMR for smaller clinics as a one-stop shop

What problems is CrelioHealth LIMS solving and how is that benefiting you?

CH is modernising how we report and provide feedback to patients and doctors. It allows us to be efficient and manage gaps. Since implementing LIMS, we have increased our productivity tenfold and cannot imagine working without CH LIMS..

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PO

Pisco Kofi O

May 31, 2023 Source: G2.com
"Technological Excellence Underpinned by Strong Understanding of the Medical Diagnostic Services"
What do you like best about CrelioHealth LIMS?

Continuous features improvement

They have a highly trained team on standby 24 hours to support users at all times. Indeed, the software is made with a thorough understanding of the laboratory processes such that it covers registration, operations, inventory, finances, interfacing and many more

What do you dislike about CrelioHealth LIMS?

There isn't one for me at the moment.

Livehealth health is a worthy laboratory investment and would receive a 5 star for value for money application

What problems is CrelioHealth LIMS solving and how is that benefiting you?

As a diagnostic service provider, I recall when we needed an efficient LIMS to take care of patient registration, operations, finances, interfacing, inventory, etc. We cycled through various applications, and finally, we moved to crealioHealth. It has been a game changer, especially for me as the general manager and all our teams. The challenge with medical diagnostic service providers is getting the software to run the operations in such a manner that it takes care of your entries and patient report records, is reliable in helping manage inventory and, more importantly, is very affordable.

CrelioHealth has been our partner since 2019; over that period, we have grown exponentially.

CrelioHealth provides a one-stop service application that ensures that all our devices are interfaced with seamless results transmission, patient records remain intact and allows us to manage the laboratory efficiently by using all the analytical insights within the application. We have significantly improved on our TAT and continue to draw insights from the analytics to make improvements on a gradual basis. Best of all, CrelioHealth is a partner that works for all classes of laboratories; whether you are a startup, midsized or a large laboratory, CrelioHealth is quite unbeatable.

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DS

Diana S

May 31, 2023 Source: G2.com
"Great company!"
What do you like best about CrelioHealth LIMS?

What I like about CrelioHelath LIMS is that it's straightforward to use. Also, what i LOVE is Wilfred and Ashley are VERY fast and respond to any questions I may have. They explain everything.

What do you dislike about CrelioHealth LIMS?

There's nothing bad you can say about CrelioHealth LIMS.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

CrelioHealth LIMS is solving us not having to put in all patient results manually. Also, it helps providers log in and see the patient's results when needed.

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AE

Ahmed E

May 11, 2023 Source: G2.com
"User of CrelioHealth from Egypt since 2020"
What do you like best about CrelioHealth LIMS?

We first started using CrelioHealth back in 2020 it was mainly for giving us the advantage to switch from a server based LIS, to a cloud based one . Which gave us much more accessibility to the system and was a great step forward.

Also a great advantage is that it’s a user friendly system in terms of editing or adding reports and creating it with the most suitable layout for the lab.

Another great advantage is the trends report and keeping track of previous records for years for our patients.

What do you dislike about CrelioHealth LIMS?

Not being to able to edit reference ranges from the operations page directly when needed.

Recommendations to others considering CrelioHealth LIMS:

Strongly recommend CrelioHealth for other labs.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

Since it is on cloud it is very easy to access from any place using any device.

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MC

Medipark C

April 26, 2023 Source: G2.com
"A solid choice for anyone in need of LIMS"
What do you like best about CrelioHealth LIMS?

CrelioHealth have all features a lab need, very reliable, exelent customer support, user friendly, fast, no surprises, and very secure. Thank you CrelioHealth.

What do you dislike about CrelioHealth LIMS?

I highly recommend Crelio Health to anyone in need of a reliable, user-friendly lab information management system. It's a top-notch solution that exceeded my expectations in every way.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

One of the standout features of Crelio Health is its reliability. I found that the system consistently performed well, without any crashes or downtime. This is essential when working in a lab environment where time is of the essence and any delays or interruptions can have serious consequences.

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CB

Christy B

April 11, 2023 Source: G2.com
"Crescent City Diagnostics"
What do you like best about CrelioHealth LIMS?

Adaptable and easy to use. The integration team of Deepak and Pankaj are very knowledgeable about their product with quick responses and easy to work with. They are adaptable and sensitive to the needs of their customers. Implementation team were very responsive to our demands in order to reach our core company goals.

What do you dislike about CrelioHealth LIMS?

Lack of fax service internally. If the service was offered in the software it would be very attractive to all customers who need the ability to send results to all of their clients.

What problems is CrelioHealth LIMS solving and how is that benefiting you?

They helped to solve invoicing problems within our laboratory, as well as entering patient demographics is a simple to use platform. The insurance information needed for filing claims is made easier by Crelio with integrations with our billing company.

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MC

Marissa C

March 29, 2023 Source: G2.com
"Everyone was always so helpful and willing to help!"
What do you like best about CrelioHealth LIMS?

The best part was being able to communicate with everyone through an app. What's app made it easy for me to ask my questions instead of waiting for email replies.

What do you dislike about CrelioHealth LIMS?

I do not dislike anything major. Crelio health is a good system but I would like it more if there was a way to print all the tests for one patient without always having to go into pending prints. When searching a name, all the tests do show up but one by one

What problems is CrelioHealth LIMS solving and how is that benefiting you?

This is helping us get results electronically delivered very fast so patients aren't waiting so long. It's also very easy for the medical assistants to access when phones ring regarding blood work.

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