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Little Green Light Reviews

User Rating

4.6/5 (Based on 60 Ratings)

Rating Distribution

  • Excellent

    66.7%
  • Very Good

    25%
  • Average

    5%
  • Poor

    3.3%
  • Terrible

    0%

User Sentiments

Affordable Pricing, User-Friendly Interface, Excellent Customer Support, Comprehensive Donor Management

Limited Reporting Functionality, Complex Features, Mobile Access, Issues with Data Import

Do You Use Little Green Light?

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Review Summary

Little Green Light is a user-friendly CRM designed specifically for nonprofits, especially smaller organizations. Users consistently praise its ease of use, affordability, and excellent customer service. While some users wish for more robust reporting and customization, Little Green Light effectively manages donor information, tracks donations, and facilitates communication, allowing organizations to streamline fundraising efforts and build stronger donor relationships.

Pros

  • Userfriendly interface, making data entry and management easy.
  • Robust features for tracking donations, campaigns, and events.
  • Affordable pricing, making it an attractive option for smaller nonprofits.

Cons

  • Reporting functionality can be cumbersome with complex queries.
  • Lack of advanced analytics and customization options for reports.
  • Limited integration with thirdparty services beyond Mailchimp and Stripe.

AI-Generated from the text of User Reviews

Reviews
VM

Verified User in Non-Profit Organization Management

October 12, 2024 Source: G2.com
LGL makes membership mangement easier!
What do you like best about Little Green Light?
The user friendly platform and it's connection to other software platforms we use.
What do you dislike about Little Green Light?
There is a learning curve to get started, but once you figure out the process, it is smooth sailing.
What problems is Little Green Light solving and how is that benefiting you?
We only have 1 staff person and are moving the FTE to a parttime role. A lot of this will help automate things.
Read more
EK

Emily K

September 12, 2024 Source: G2.com
Remarkably well appointed software with powerful tools for small development teams.
What do you like best about Little Green Light?
I am continuing to learn more and more about how much this software is capable of doing for us with long-range planning and deeply detailed donor analysis. I like that they are no frills, and clearly working on improving their product year after year.
What do you dislike about Little Green Light?
The lack of Live Chat support. Email responses are same-day, but it's really not enough for such a complex product.
What problems is Little Green Light solving and how is that benefiting you?
We have a very small staff but a very large constituency, and LGL helps us manage almost everything about our contacts, from fundraising, to events, to newsletters.
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VM

Verified User in Non-Profit Organization Management

August 11, 2023 Source: G2.com
Excellent and user friendly CRM
What do you like best about Little Green Light?
Very user friendly. Streamed lined so I can enter donations effecienly and accuratly. The cost compared to all the options you get with the software is outstanding.
What do you dislike about Little Green Light?
I get a little hung up with not getting out of the reports exactly what I want on the first try. It usually takes me 3 times of working with the reports to get the results I need.
What problems is Little Green Light solving and how is that benefiting you?
Able to accurately track each and every donation and print out receipts letters thourgh Little Green Light each time you enter donations. That gives us less than 24 hour turn around on thanking the donor. Being able to keep so many aspects of a donors demographics in the data base to enhance our fundraising efforts.
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AC

Amy C

June 19, 2023 Source: G2.com
LGL is a great CRM option for small to medium nonprofits
What do you like best about Little Green Light?
Little Green Light is clean, easy to navigate, robust, flexible, and fulfills the needs of nonprofits who need economical fundraising software. One of my favorite features is the ability to filter/drill down on both constituents and fundraising details so easily by using the filter feature on the left side of the screen.
What do you dislike about Little Green Light?
LGL does not use householding in the sense that you have a different constituent screen for the household. However, it does a great job with its relationship features which covers most of the needs of householding.
What problems is Little Green Light solving and how is that benefiting you?
LGL is a true CRM. It keeps track of all touch points: contact management, tasks, interactions, event management, appeal letters, campaign management, ticketing, online donations, third-party API connections like direct mail/email blasts, online forms, Quickbooks, address verification/change of address, wealth engine/prospect research, Zapier, and many more. In addition, I love the campaigns/funds/appeals/events module because it rolls up all contributions into one easy view -- by appeal, by campaign, by fund, event so you always know how you're doing against goals. Each total links to the contributions themselves for easy verification.
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VM

Verified User in Non-Profit Organization Management

May 3, 2023 Source: G2.com
Little Green Light is a gem!
What do you like best about Little Green Light?
Little Green Light is an invaluable resource for nonprofits, especially small nonprofits. It's designed for nonprofits and its customer service is tops!
What do you dislike about Little Green Light?
It's hard to think of something to dislike about LGL. One item on my wish list is having custom domain names in the Form module.
What problems is Little Green Light solving and how is that benefiting you?
After trying to shoehorn CRMs designed for the for-profit sector, it's refreshing to have fundraising and steward menus out of the box.
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GW

Ginna W

October 13, 2022 Source: G2.com
Festival has been able to coordinate all its MailChimp blasts and incoming donations so is growing strong, with a barebones staff and minimal cost thanks to LGL best CRM for the money, especially for young non-profits
What do you like best about Little Green Light?
Little Green Light is extremely intuitive and easy to use if you have any CRM experience.
What do you dislike about Little Green Light?
If there is anything you aren't sure about, you simply click on help and search their knowledge base, watch their helpful videos, or write a query to their support team who gets back to you in no time at all with exactly the answer you need.
Recommendations to others considering Little Green Light?
That it is seamless with MailChimp (and other similar services)
What problems is Little Green Light solving and how is that benefiting you?
That it is seamless with Stripe (and other payment services)
Read more
VM

Verified User in Non-Profit Organization Management

October 4, 2022 Source: G2.com
Great product for anyone on a budget
What do you like best about Little Green Light?
It is intuitive, user-friendly for non-techy types, and affordable.
What do you dislike about Little Green Light?
We haven't found any downsides. It does everything we need.
What problems is Little Green Light solving and how is that benefiting you?
LGL makes it easy to track and analyze donations.
Read more
HA

Helen A

October 4, 2022 Source: G2.com
Intuitive to use and great customer service
What do you like best about Little Green Light?
I find LGL very intuitive to use, and when I can't figure something out, their customer support is great.
What do you dislike about Little Green Light?
Just occasionally there's some surprising omissions, like the lack of ability to use event fields in acknowledgment letters
What problems is Little Green Light solving and how is that benefiting you?
It allows almost all our donor interactions to be managed/recorded in one system, and also integrates with other platforms
Read more
VF

Verified User in Fund-Raising

August 7, 2022 Source: G2.com
But if you don't have that and don't need that, why pay for it? LGL is the best
What do you like best about Little Green Light?
LGL is so user-friendly and intuitive, works equally well on a Mac and PC and the amount of free support is the best. It's the right size tool for both nonprofits I work at.
What do you dislike about Little Green Light?
I honestly can't think of one. I inherited it from my predecessor in one job and liked it so much that I recommended it for my second job.
What problems is Little Green Light solving and how is that benefiting you?
As a one-woman development office, I appreciate the time it saves me, how easily the information I need is always at my fingertips and the price/ROI. My previous software was too big and clunky - I guess it worked for much larger institutions with many decades of fundraising history and 1000s of donors.
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MH

Mary H

July 21, 2022 Source: G2.com
Best affordable fundraising database for small non-profits
What do you like best about Little Green Light?
Little Green Light is a cloud-based fundraising database solution that provides a great deal of flexibility and muscle for the price. It's got just about everything most small non-profits need to track their donors, campaigns, and even grants. The online tutorials are easy to find and easy to use. Best of all, if you get stuck you can always send a question via email and get a very prompt response - usually within hours. I highly recommend it for my clients and have set it up for four organizations so far. Everyone loves it!
What do you dislike about Little Green Light?
About the only thing I don't like is probably because I have yet to spend the time to master it. That's the events module. I should spend more time on that one!
Recommendations to others considering Little Green Light?
What problems is Little Green Light solving and how is that benefiting you?
Also, LGL doesn't have the kind of ticket selling capabilities that some organizations need. You can "sell" raffle tickets, for instance, but I have yet to see it set up for much point of sale work. I believe that could be accomplished as well, as long as you're not a performing arts organization seeking to link to a much larger ticketing agency! Then again, those places aren't selling many tickets these days!
Read more

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