LevelUp Reviews

Multiple eateries use the program, which charges you once each month and keeps track of your orders. it lists neighbouring eateries, making it quick and simple to place an order. The speed of paying on phone is Greater by this platform.

I would like the app prioritise mobile payments over news and digital gift cards because there are so many menu options which can be confusing. This is so frustrating for me and also for beginners.

The app's incentive programme motivates me to continue using it and find new locations. Its interaction with point-of-sale (POS) systems further guarantees a seamless and effective experience. In conclusion LevelUp is revolutionising mobile payments and making my life a lot easier.

Easy to use and efficient. Easier than others I tried

It is a little pricey, but not outrageous for what you get

Life cycle management

i am a personal user of level up and have been to at least 25-50 of the chicago locations...i love everything about it, i find new places to go and love the rewards.

unfortunately, very frequently the machines don't work or they claim they dont work.....customer service is great however and they will give me credit when these situations occur.

be prepared for a few hiccups but its a great platform.

personally - im saving money! and im finding about and learning about new places.

Allows for digital loyalty cards/rewards for multiple places through a single app. Receive points per transaction which are then used as $ off future purchases. Can use printed version of QR code as well if you don't have your phone.

Too few merchants accept it, especially outside major cities. Usually, it's only small business that accept Level Up.

Free to join!

Rewarding customers for frequent visits. Increases my desire to return the place since I am receiving loyalty rewards for future purchases.

POS integration. Most start-ups in the location-based loyalty space don't have POS integration due to the prohibitive cost and complicated logistics of a roll out. However, LevelUp has a superb interface and system - I look forward to seeing where they go next.

This tool has grown significantly in Boston/New England but doesn't have much of a national profile. This makes sense as they are likely working out the bugs in a regional setting rather then a national one. You still have access to the mobile app - but it's not as complete without the POS functionality.

Great POS & loyalty system for the New England area.

Want to build a grassroots loyalty marketing program? Look no further.

I really like the fact that LevelUp combines payment and loyalty functionality in one interface. It's very convenient

My only dislike with LevelUp is the fact that it's not everywhere yet. I wish more vendors in more locations + markets used this.

You just have to get over the fact that you're giving your CC # to a third-party vendor, but this is no different than storing your info in an Amazon or Google account. If there's a local vendor you like that uses LevelUp, don't hesitate - download it!

As a consumer, I like to be able to pay for my purchases, and "punch" my loyalty card without having to carry around an extra card. LevelUp lets me do this, and it's quite seamless.

Comes with all the most important features right out of the box. Payment, GPS, Notifications, all in a slick UI.

Nothing major. I can see a huge chain wanting more customization, but the built in features suit our needs perfectly.

Rather than developing an app from scratch, we worked with LevelUp as a plug and play provider. Initial rollout was not too cumbersome, and now maintenance is straightforward.

That the software remembers orders, bills me once a month and that several different restaurants use it. Also that is shows where the restaurants are around me - this makes ordering ahead very easy and quick

So many options on menu, extra stuff that I don't care about such as digital gift card, news, etc

As a user, it makes ordering quick and easy

The ease of payment via mobile allows me to build loyalty at various locations.

Many retail locations require their own app

You have a database of customers you can communicate with.

The best part about using the LevelUp system for our business is that it offers an easy way for our customers to pay without having to use cash or a card. It also allows them to easily and discreetly leave a tip for the employees behind the counter. As for employees, it makes keeping track of LevelUp sales and tips simple.

As with any technology, there are glitches. At times it may stop working for seemingly no reason. Also, if the internet is down or slow, LevelUp may not work at all. This is inconvenient and results in lost business when a customer comes in and only has their phone to use as payment (LevelUp App). The reader/camera on the front sometimes has trouble picking up the QVC code on the smartphone.

Train employees well on usage and basic troubleshooting issues.

Our customer loyalty program and payments are not left up to chance. An employee can not just chose to give someone extra "punches" on a card or not charge them for a product. It also saves customers the hassle of carrying cash. It saves us and the customer both credit card transaction fees.