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Lendio Reviews

User Sentiments

Knowledgeable Staff, Fast Funding Process, Excellent Customer Service, Effective Communication

Inconsistent Communication, Misleading Loan Terms, Aggressive Sales Tactics, Unresponsive Representatives

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Review Summary

User reviews of Lendio highlight both its strengths and weaknesses. Customers consistently praise the platform's exceptional customer service, specifically commending the attentiveness, knowledge, and responsiveness of Lendio's agents, who are often described as "amazing" and "helpful." The platform is also lauded for its speed and efficiency in processing loan applications, with many users receiving funding within days. However, some users express dissatisfaction with Lendio's loan offerings, citing high interest rates and a lack of transparency, particularly regarding the loan process and terms. Additionally, concerns regarding communication breakdowns and inconsistent experiences with agents have been raised.

Pros

  • Representatives are knowledgeable, friendly, and responsive to inquiries.
  • The funding process is quick, efficient, and straightforward.
  • Lendio provides a wide range of loan options for businesses.
  • Highly recommend Lendio for fast and easy business funding.

Cons

  • Some users reported issues with communication and followup.
  • Lendio's lending options may not always be the most competitive.
  • Some users experienced predatory lending practices with high interest rates.
  • The platform may not always offer the specific loan product needed.

AI-Generated from the text of User Reviews

Reviews
BF

Benedetta Ferguson

November 18, 2024 Source: Trustpilot.com
Anthony was very helpful and the…
Anthony was very helpful and the process was quick and easy.
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DR

Deanna Regruth

November 18, 2024 Source: Trustpilot.com
Easiest and Fastest service Ever
Easiest and Fastest service Ever.
Kade Simmons was so professional with great communication. Litterly had money within 24 hours so I could purchase new equipment right away
Read more
VG

Veree Gilliland

November 14, 2024 Source: Trustpilot.com
Highly Recommend!
Highly recommend Lendio! Justin Culoso & Kainon Cole were both so helpful. The team was with me every step of the way! I'm not sure I could have navigated my way through the process without them. They are both very responsive and on top of their game. Took the time to address any questions I had, while also being a pleasure to deal with. In the end, I obtained both a new line of credit, as well as a business loan. I will be returning for any of my future business needs.
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AS

Angela Solheim

November 13, 2024 Source: Trustpilot.com
I cannot say enough wonderful things…
I cannot say enough wonderful things about my experience with Lendio and my incredible account manager, Justin Culoso. From start to finish, Justin went above and beyond to help our company secure an SBA loan. The process was seamless and faster than I ever imagined, thanks to Justin’s expertise and dedication.

What truly set Justin apart was his hands-on approach. He didn’t just guide me through the loan process—he literally handheld me through every step, making sure I felt confident and informed the entire way. His attention to detail, responsiveness, and genuine care for my business made this experience extraordinary.

I was honestly blown away by the speed and ease of the entire process. Securing an SBA loan can be daunting, but Justin made it feel effortless. He worked tirelessly to ensure everything was handled correctly and on time. It felt like he was as invested in my company’s success as I was, which is rare and invaluable.

Thanks to Justin and the Lendio team, our company now has the funding we need to grow and thrive. If you’re looking for a partner who will go above and beyond for you, I can’t recommend Lendio—and especially Justin Culoso—enough. Five stars doesn’t even begin to cover it!
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CC

Castro's Café

November 13, 2024 Source: Trustpilot.com
Brian was very helpful during the…
Brian was very helpful during the entire process!!
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AS

AD HOMECARE SERVICES

November 12, 2024 Source: Trustpilot.com
Timely and effective communication.
Justin and Dylan kept me updated and offered so much assistance throughout the whole process, I had the best experience from start to finish.
Simply remarkable.
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LV

Laura Van Vliet

November 11, 2024 Source: Trustpilot.com
Lendio was very easy to work with
Lendio was very easy to work with. My contact was Frank Greco and he was very helpful with his suggestions. It was quick and I received the money into my account in less than a week. He helped me send the information that was needed. I'm not too computer savvy, so it helped when I needed to send my information and statements.
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PS

Pedro Santellano

November 10, 2024 Source: Trustpilot.com
Everything went quick and easy
Date of experience: November 10, 2024
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TD

Tiejun Ding

November 10, 2024 Source: Trustpilot.com
Friendly and professional...
Simple and fast...
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JW

Jimmy Williams

November 9, 2024 Source: Trustpilot.com
Overall help was outstanding
The costumer service was very helpful and patient. The agent that helped me was for detailed and experienced.
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