Lemnisk Reviews

Overall amazing product and great service, Easy personalisation, Flexible and supportive staff.

Nothing as we have using this tool for more than a year now, And Dashboard is also getting new features

Personalized Communications, increase in no. leads, Creating Customer Journey through multiple channels

- how we benefit from it

- how we have multiple of channels, email, app , social media etc

- great customer support

Nothing, we like everything and we benefit from everything

Achieve good numbers in ticketing and views

Lemnisk's CDP empowers businesses with valuable data-driven strategies, leading to improved customer engagement.

Lemnisk distinguishes itself with its responsive and experienced managed services team

Real-time data segmentation and cohorting capabilities ensure a comprehensive view of customer behavior

Lemnisk's dashboards, while functional, offer an opportunity for modernization to enhance the overall user experience.

Effective Data Handling

Individualized Customer Interactions

Economical Pricing Model

Dynamic Client Collaboration

Its all what sales and marketing people dream of

I like evertbing about lemnisk and the team

Teaching customers in real time and automate retargeting campaigns and more

We have been working with Lemnisk for more than a year now and their products and services are exemplary. They are flexible and supportive with their customer support and go the extra mile when it comes to delivering services and campaigns.

They help us with our systems and suggest new ideas for personalization campaigns as and when required.

We are very happy with their services that has contributed immensely in improving our customer experiences for both online and offline channels.

Their reporting platform was very basic, but now that has been resolved with Tableau reports, Customer One VIew and a Customer Journey builder. Very big improvement in just 2 quarters.

Highly recommended

- Customization and 1x1 web personalization

- Lead prioritization

- Post sale customer service automation

- Streamlining and optimizing existing sales platforms

The Personalization Engine and the responsiveness and the activeness of their employees.

Nothing. This is a great product. But I think they should focus more on the Customer Data Platform and getting that implemented across companies. Their main expertise is not being exploited here.

Personalized Marketing. Increase in Quality Leads and Revenue

customization is the best thing I like about Lemnisk. I am able to have product that can be moulded as per my requirement to achieve my goals.

Reporting dashboard is a big area for improvement also the tool has to become more self serve rather then being dependent on the team for data to analyse things more

At Coverfox the biggest problem to solve was personalizing the user experience and having a dynamic journey with an omni channel creative approach that helps save on media cost and deliver great efficiency and better user experience. Other problem was to bridge the online to offline gap by mapping the user cookie to the CRM activities of the lead that will help improve quality of prospect and freeup call centre bandwidth that goes on non performing leads.

Competitive pricing with good user interface

Campaign / notification creation, reporting dashboard

Real-time data stiching which the provides real-time personalization for retargeting purpose

The concept of synchronising user experience across multiple channels

The products is still evolving, but I am sure they will get there

Most of our channels were working in silos ... Lemnisk's CDP is helping to resolve that aspect, which in essence creates a powerful user experience

It's ability to gather all the customer datas abd show it in a simple view.

User interface could be improved as it may seem like old

Gathering customer data for research purpose and automating somethings