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LearnUpon Reviews

User Rating

4.8/5 (Based on 248 Ratings)

Rating Distribution

  • Excellent

    81%
  • Very Good

    16.1%
  • Average

    2%
  • Poor

    0.8%
  • Terrible

    0%

User Sentiments

Customer Support, Ease of Use, User-Friendly Interface, Flexible Platform

Limited Customization, Limited Reporting Functionality , Learning Paths Functionality, Mobile App Issues

Do You Use LearnUpon?

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Review Summary

Reviews for LearnUpon, an online learning platform, reveal strengths in ease of use, comprehensive features, and customer support. Users praise its user-friendly interface, comprehensive course creation tools, and robust reporting and analytics capabilities. LearnUpon's integration options and flexibility for customizing learning experiences are also highly rated. However, some reviewers mention areas for improvement, such as occasional technical glitches, limited customization options for certain elements, and the need for more detailed reporting features. Overall, LearnUpon is generally well-received by users, with many highlighting its user-friendly design, feature-rich platform, and reliable support.

Pros

  • Streamlines online learning management with intuitive interface and userfriendly design.
  • Enhances learner engagement through interactive courses, gamification, and personalized learning paths.
  • Facilitates seamless content creation and customization with builtin authoring tools.

Cons

  • May experience occasional technical glitches or downtime, affecting accessibility and user experience.
  • Some users report limited customization options for branding and design, hindering the creation of cohesive and visually appealing learning environments.
  • Customer support responsiveness has been inconsistent, sometimes leading to delayed resolution of user inquiries.

AI-Generated from the text of User Reviews

Reviews
SB

Shawn B

January 4, 2024 Source: G2.com
"LearnUpon Review"
What do you like best about LearnUpon LMS?

The ability to create groups and implement dynamic rules within those groups has really allowed us to automate a big portion of the learning experience. The product has been very easy to use and the training materials they supply to you in addition to the implementation consultant made it an enjoyable process. We had not used a LMS prior to LearnUpon so it was very easy to set it up from scratch and learn best practices as we go.

What do you dislike about LearnUpon LMS?

We really don't have anything negative to say about LearnUpon at the moment as it's done exactly what we hoped it would do and more. Excited to watch it continue to iterate and grow as we do.

What problems is LearnUpon LMS solving and how is that benefiting you?

We use LearnUpon to help onboard and train our customer base. We used to do all 1-on-1 training calls which we often found was slow, expensive and not scalable. We decided to rethink how we get our customers educated on the product and found LearnUpon as a potential solution. Since we have implemented the LearnUpon software into our onboarding process, our customers are learning much quicker and able to learn when it's convenient for them resulting in a faster, cheaper and more effective learning experience.

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JM

Jeremiah M

November 2, 2023 Source: G2.com
"Easy to implement and use!"
What do you like best about LearnUpon LMS?

Our non-profit adopted LearnUpon and it was so easy to use that we were able to make our training online in 7 days. We have it integrateed into Salesforce and rely on it to train our volunteers all over the world. Support has been responive when we needed it, but that rarely happens. It has become a tool that our agency relies on everyday and one that we have recoommeded to numerous colleagues in our field who have had similar results.

What do you dislike about LearnUpon LMS?

There really isnt anything to dislike about LearnUpon. It is robust enough to do what we want, but also fade away and allows our learners to focus on the learning.

What problems is LearnUpon LMS solving and how is that benefiting you?

LearnUpon has allowed us to expand our training beyond our four walls of our organization and allowed us to provide continuing education materials to all of our learners in a fast and efficient way.

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MG

Miranda G

August 2, 2023 Source: G2.com
"Outstanding Support: LearnUpon's Priority Success Team Shines Bright"
What do you like best about LearnUpon LMS?

Our experience with LearnUpon has been truly remarkable. The platform's intuitive user interface simplified the administration of courses, exams, and surveys. Whenever I encountered challenges, their Knowledge Base helped me find solutions quickly.

However, the standout feature for me is LearnUpon's Priority Success Team. Interacting with their Customer Success Managers has been consistently impressive. Their expertise shines through as they tackle even the most intricate issues with ease. Their ability to swiftly address challenges has undoubtedly contributed to the management of our LMS.

LearnUpon has delivered beyond our expectations. Their user friendly interface, combined with the exceptional support of the Priority Success Team, has genuinely enhanced our LMS management. If you're seeking a practical and effective LMS solution backed by reliable support, LearnUpon is an excellent choice.

What do you dislike about LearnUpon LMS?

Hard to find something to dislike about LearnUpon. Everytime I thought I had an issue, it was something that was quickly resolved by finding a solution on the Knowledge Base or reaching out to the team for help.

What problems is LearnUpon LMS solving and how is that benefiting you?

1. Efficient onboarding of new employees using ILT Center.

2. Adminster candidate assessments.

3. Administer compliance training by creating customized learning paths.

4. Robust reporting tools provided in depth analysis of learners' progress.

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CL

Cynthia L

July 28, 2023 Source: G2.com
"Great Platform!"
What do you like best about LearnUpon LMS?

My experience with Learn Upon has been stellar. The team is knowledgeable and very helful. The quick response times and felxible support has been very helpful!

What do you dislike about LearnUpon LMS?

Honestly so far there is nothing I dislike. From teh sales team to the implementation tem and customers success team I have only positive feedback. We are very pleased with the patform and support!

What problems is LearnUpon LMS solving and how is that benefiting you?

Accessibilty to up to date materials, on demand training and compliance tracking. Our goal is to lower trurnover by providing career paths in a digital enviroment, as the hospitality industry can be challenging to deliver in person training. The combination of both online and hands on training is what we hope to find beneficial.

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LD

Leslie D

July 25, 2023 Source: G2.com
"Excellent solution for our nonprofit!"
What do you like best about LearnUpon LMS?

LearnUpon is user-friendly, even for those without a lot of tech experience. It allowed our small nonprofit to deliver trainings in a variety of modalities, making it a one-stop-shop for our learners and gave a us a professional, polished look. The LearnUpon Team is customer-focused and it shows in everything they do. They're very responsive to customer suggestions and are constantly improving the platform to stay up-to-date with the lastest technologies. I have a better relationship with my customer success team at LearnUpon than I do with any other vendor I work with! They're customer service is simpley top-notch!

What do you dislike about LearnUpon LMS?

Since we train people outside of our organization, there are some workarounds to make it work for us. Learners must have a valid email address in order to create an account and some of the agencies we serve do not have email addresses for all staff and there are union restrictions to using their personal email. It can be frustrating sometimes, but the LearnUopn team are always available to help us figure out how to make something work for our unique situation.

What problems is LearnUpon LMS solving and how is that benefiting you?

Prior to using LearnUpon, we had several different systems to deliver training depending on the modality (live, webinar, SCORM, etc. Using LearnUpon allowed us to have one system of delivery for everything, giving much more control to the learners.

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JH

Jennifer H

July 21, 2023 Source: G2.com
"The Best Customer Experience!"
What do you like best about LearnUpon LMS?

By far, the best feature of LearnUpon is its people. The customer support they provide is the best I've ever experienced.

Beyond tracking learning completion, LearnUpon has helped us streamline our learning process, increase employee engagement, and deliver best-in-class results for our clients and employees.

What do you dislike about LearnUpon LMS?

There is one area of the platform that we don't really utilize fully due to its functionality, and that's the forums. I know this is something LearnUpon is looking into updating, and I can't wait to see the improvements.

What problems is LearnUpon LMS solving and how is that benefiting you?

Beyond tracking learning completion, LearnUpon has helped us streamline our learning process, increase employee engagement, and deliver best-in-class results for our clients and employees.

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RK

Ruth K

April 11, 2023 Source: G2.com
"From Start to Finish...5* Service"
What do you like best about LearnUpon LMS?

The LearnUpon Team, they have been great

What do you dislike about LearnUpon LMS?

Not enough time to create content internally

What problems is LearnUpon LMS solving and how is that benefiting you?

Tracking training attendance and understanding of course content

Read more
Sd

Sharon d

April 10, 2023 Source: G2.com
"My LearnUpon Review!"
What do you like best about LearnUpon LMS?

I've been using LearnUpon to develop online experiential learning for more than 7 1/2 years. There are a number of things that I love about this learning management system, such as the responsiveness and quality of support they provide, how progressive they are, how intuitive and easy the system is to learn and use, the ever-expanding new features and the power of the LearnUpon platform, how invested LearnUpon has always been in my own success, and last but not least, the people at LearnUpon and how much they care. I'm a huge fan.

What do you dislike about LearnUpon LMS?

There is nothing I dislike about LearnUpon and I cannot think of there ever having been a downside to using this learning management system. There may have been some downsides in the early days, when LearnUpon was in its infancy, with it not having some of the features I might have liked in a learning and development platform, but today it offers me all of the features I need, and a whole lot more. :)

Recommendations to others considering LearnUpon LMS:

I highly recommend LearnUpon as a corporate learning and development solution.

What problems is LearnUpon LMS solving and how is that benefiting you?

I use LearnUpon to develop and create on-line, experiential/action learning for my clients. I have been relying on this comprehensive learning management system for almost 8 years now, and it has never let me down. LearnUpon has allowed me to be responsive to the broad range of learning and development priorities, needs and challenges of my clients. The benefits over the years have been extensive and include the ability to have separate branded learning portals, along with access to all of the powerful features of this comprehensive learning management system, without the prohibitive cost of a traditional LMS. LearnUpon has been the key to my success as a curriculum designer and learning and development content developer. I would not have the business I have, without it.

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SM

Shannon M

January 16, 2023 Source: G2.com
"Proactive Support Team"
What do you like best about LearnUpon LMS?

LearnUpon has an intuitive, minimalistic, yet aesthetically pleasing UI while maintaining a feature-rich tool. The only thing that one-ups the tool is its support team!

What do you dislike about LearnUpon LMS?

There are at times some features our team needs that aren't yet in the product roadmap, but our support guru, Sam, is always happy to help us find a way to make things work for our use case.

What problems is LearnUpon LMS solving and how is that benefiting you?

There are a lot of "flashy" LMSs out there. And while they look pretty, you pay for a ton of features you never actually use. LearnUpon is working closely with it's clients to find out and build solid features to meet the *real* needs of LMS users and admins.

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AD

ALICE D

December 19, 2022 Source: G2.com
"LearnUpon proven to be excellent LMS platform"
What do you like best about LearnUpon LMS?

Ease of use for both Administrator and learner.

What do you dislike about LearnUpon LMS?

Report selection setup. Was still able to get the reporting that was needed.

What problems is LearnUpon LMS solving and how is that benefiting you?

N/A

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