LEAP Reviews

Person help, document assembly, easy of use, clean interface.

The billing process could be more straightforward.

Remote work, document assembly, tracking client ledgers, and client communications in one place. Changes happen very quickly. Customer service is excellent.

On-premise products are rapidly moving to a subscription-based payment model to shore up declining license revenues, and in some cases are announcing significant price increases for those subscriptions. The jury is still out on whether the move to subscription licensing, and price increases, will be sufficient for on-premise applications to hold back the onrushing tide of Cloud products.

The LEAP-Time Matters “joint venture” initiative is an interesting case in point. Time Matters has for decades been a leader in the area of Practice Management software. The age and sheer complexity of that product’s code base, however, make maintenance and upgrades increasingly expensive. Support has likewise become somewhat more complicated for this older product.

It is very comprehensive and easy to use. LEAP is like one tool that has it all to keep your business running – from keeping all communications intact, saved, and backed up, to sending invoices, recording payments, and even preparing special payment arrangements to clients when integrated with RapidPay or the like. The user interface is just fine with me, too. Amazing overall.

Sometimes just stability issues that actually just get resolved on time since their support team is also very responsive and they implement effective software updates.

The main thing it solves for me is that it keeps a number of contract templates that I could just auto-fill with prospect/client details in a few minutes. Works wonders and it saves me so much time from having to manually draft everything.

I like that LEAP allows our practice to manage our client's manners and track progress throughout. I also like the range of support.

On occasion some processes aren't intuitive and then I need a tech call. My call will Alex today was a great thing though. I learned critical information that changed how I understood the process.

LEAP allows us to keep all the pertinent information and data on our clients and our client's matters. It also has been a game changer in the sharing secure documents.

The brilliant template system and the merge codes are great for time-saving and automation. I specifically like the email templates you can create because you can reduce the time spent drafting/sending emails this way.

I do not have any gripes about the software at all!

The software allows lots of time-saving opportunities, which is excellent and makes the investment worthwhile.

LEAP automation allows me to focus on my job and not waste time on manual processes. We are much more efficient using LEAP. Competitors do not match the level of technology that LEAP offers.

There are no downsides. The software has improved office life tremendously.

LEAP allows attorneys to enter and edit their billable time quickly and efficiently. This free's up time for the admin staff, allowing them to help in other ways.

Managing a client's information, documents, emails and legal accounting all from one location is a great way to streamline a firm's efficiency. In doing so, there is one centralized location within the same software one can go to work on any given legal proceeding for a law firm. Further, the document automation components to the software are way ahead of other products where one's information from a matter can quickly pull into a legal document. The last thing to note is the integration with many applications such as Microsoft Office and QuickBooks Online. Once these applications are set up and utilized correctly, it not only allows for client-related information to be harnessed and grown, but it also gives you all the tools you need to run a law firm as a successful business.

There isn't a dislike per se, however, it is essential to note that with any new software there is a learning curve. If one recognizes that there is a fair amount of work involved to set the law firm up for success and embraces the learning curve then the opportunities are endless. Conversely, if others are not willing to invest the time and effort to grow with the software, the learning curve will take longer to work through.

With LEAP being an all-in-one cloud-based solution, it is narrowing down the software needed to run a law firm into one. Perhaps more importantly from a financial perspective, it is saving a significant amount of money on the cost associated with running server-based software. These are costs such as server maintenance, server upgrades, etc.

LEAP team (LEAPsters) is always great to work with, LEAP employs people who are passionate about helping lawyers and their clients. I have been in business with LEAP for over 7+ (yes seven) years. LEAP Legal Software is leading the industry with its features, and flexibility. Using hybrid cloud allows my clients to use software when offline, and always have access to their correspondence and documents on a go. I have worked with other software providers as well, but LEAP really does bring unique features into US market.

With LEAP my team and I can work from anywhere and have full flexibility to assist our clients remotely without any need to travel or share screens/remote desktop. LEAP also successfully helped us transition a number of our clients to the cloud -- taking away the pains and anxiety of backups (successful ones of course) and restores. The automated forms, time recording via the timesheet, and bulk invoicing save my clients a lot of time. The mobile app makes it easy for them to work on the go from anywhere.

As a legal practice management consultant, I am certified and have experience in several LPMS products. For many reasons, LEAP is by far one of my favorites. When used properly, almost all aspects of running a law firm can be managed within the product.

-- The QBO/Xero integration simplifies law firm accounting. No double entries (which reduces errors).

-- LEAP keeps all trust accounting in LEAP - no double entry into QBO. I am a stickler for precise trust accounting and respect LEAP's process.

-- The auto-capture of time is a huge bonus for those, like me, who are creatures of habit and just cannot get it together and bill all of our time.

You can access your client files anywhere. It is designed specifically to help small law firms seamlessly perform court related functions and necessary accounting functions.

Leap does require that you slow down and invest the time to learn the system. You also need multiple licenses in order for staff perform various functions at the same time.

Whether the issue is accounting or legal document production, Jennifer Elliott always takes the time to help you learn the system and use it most effectively. Her help is directly related to increased production and profitability.