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LeadSpace Reviews

User Rating

4.4/5 (Based on 170 Ratings)

Rating Distribution

  • Excellent

    54.7%
  • Very Good

    35.3%
  • Average

    8.8%
  • Poor

    1.2%
  • Terrible

    0%

User Sentiments

High-Quality Data, Excellent Customer Support, Seamless CRM Integration, Effective Data Enrichment

Inaccurate Data in Certain Cases, Slow Turnaround Time for Certain Tasks, Limited Self-Service Features, Complex Integration Process

Do You Use LeadSpace?

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Review Summary

Leadspace is generally well-received by users, with many praising its user-friendly interface, accurate data, and ability to provide valuable insights that help streamline lead generation processes. However, some users have expressed concerns regarding occasional inaccuracies in data, limited customization options, and the need for improved customer support. Overall, Leadspace is considered a reliable and effective tool for businesses seeking to enhance their lead generation efforts.

Pros

  • Automates lead generation and qualification process, saving time for sales teams.
  • Provides actionable insights into leads, making targeting more effective.
  • Integrates seamlessly with existing CRM systems, simplifying data management.

Cons

  • Users' experience with customer support can sometimes be inconsistent.
  • Implementations can take longer than anticipated.
  • Pricing plans might be complex and less suitable for smaller businesses.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 9, 2023 Source: G2.com
"Finding the most detailed, accurate and consolidated buyer profile details"
What do you like best about Leadspace?

The LinkedIn Person URL, Industry to Sub-Industry hierarchy, and general integrity of the Leadspace dataset and tools is very high. My favorite part is Leadpsace On Demand as it very user-oriented.

What do you dislike about Leadspace?

The least helpful aspect of Leadspace is that we cannot always take action on the alternate email addresses and/or phone numbers that come back with our matches from Leadspace. It's more of an internal policy obstacle, but still a disappointment.

What problems is Leadspace solving and how is that benefiting you?

Leadspace is helping us complete Buyer Profile details in addition to building Customer Data models that work to find existing and acquire new Leads for Marketing to Qualify and deliver high quality opportunities to Sales.

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PN

Piyushree N

August 8, 2023 Source: G2.com
"Leadspace helps with ABM motion"
What do you like best about Leadspace?

I have used Leadspace database for ABM motion within my org

What do you dislike about Leadspace?

Database has mismatch sometimes when you request for larger size

What problems is Leadspace solving and how is that benefiting you?

Helps with database for ABM LIST

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AU

Anonymous User

March 4, 2023 Source: G2.com
"Beyond Customer Data"
What do you like best about Leadspace?

Deep levels of customer and account data to decorate and improve the way we think about customer data, prospect data, and white-spaced data. We also leverage a custom ICP, which has been a game changer for GTM.

What do you dislike about Leadspace?

Price, but you do get what you pay for. TAM and ICP needs to be redone regularly.

What problems is Leadspace solving and how is that benefiting you?

Leadspace improves the way we prospect, through a custom ICP, and improves the quality of leads handed to sales by whitespacing new names.

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MS

Marshall S

January 11, 2022 Source: G2.com
"Leadspace is a TRUE data partner for our B2B Software Business."
What do you like best about Leadspace?

We have been able to validate, enrich, segment, and accurately present our data sets at the account and contact level. Our relationship started with simple data needs and turned into a true vision for our customer and prospect base.

What do you dislike about Leadspace?

We would love to see some more industry specific data sets available for use for our different divisions - however, we are working with Leadspace to combine and unify some other industry data sets to ingest into our standard Leadspace enrichment values.

Recommendations to others considering Leadspace:

Leadspace is a true data partner. I would recommend Leadspace for B2B businesses that are ready to take their data to the real next level. There are simpler solutions for simple validation or enrichment, which doesn't mean that a company couldn't get a lot from Leadspace in that area - but I would recommend a potent data partner like Leadspace when there is available time and resources to really focus on data holistically.

What problems is Leadspace solving and how is that benefiting you?

Our most impactful solutions (of the many varied problems solved) include account prioritization and hierarchies; ICP and TAM analyses; custom persona creation and implementation; seamless integration of existing and new data values into our CRM/MAP and other systems; and data unification for multiple divisions while solving problems of duplication and normalization.

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AU

Anonymous User

January 11, 2022 Source: G2.com
"Very flexible and accurate data source"
What do you like best about Leadspace?

The team at LeadSpace is extremely helpful in figuring out our needs and fixing any coding or backend sources to give us the information we were looking for. This tool and database trumped others because of the flexible way in which they reported the data for a SaaS company standpoint.

What do you dislike about Leadspace?

Countries outside of North America and Canada are not as fully fleshed out and accurate, so we need to depend on alternate sources to make sure we get the best data out there.

Recommendations to others considering Leadspace:

Before you choose a database as your source of truth, first take a look at what your target audience is and the locations.

What problems is Leadspace solving and how is that benefiting you?

We are using LeadSpace to enrich all incoming data and to place records in a hierarchy. Because this tool is the source of truth, the records are able to connect in a seamless way.

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MG

Meredith G

September 4, 2019 Source: G2.com
"Leadspace helps make Account Based Marketing possible"
What do you like best about Leadspace?

Leadspace has fantastic customer success that feels like an extension of our marketing team.

What do you dislike about Leadspace?

They've been making upgrades to their platform recently but design of platform and its ability to pull in information from Salesforce can add extra steps to tasks.

What problems is Leadspace solving and how is that benefiting you?

Our go-to-market strategy is focused around Account Based Marketing. Making sure we are hitting the right people, at the right companies at the right time with personalized information from our SDR team. Leadspace helped us to build out an Ideal Customer Profile to help organize our prospects into A, B, or C accounts based on how closely these accounts matched the ICP. We built out the model and then let it run in the background for 6 months. At the end of that time, we realized that Leadspace C accounts accounted for 30% of our initial meetings booked but only made up of 10% of our late-stage pipeline and 7% of revenue. Meanwhile, A and B accounts made up 70% of our initial meetings booked but 90% of our late-stage pipeline. Switching our SDR's focus to A&B accounts has resulted in a 20% higher conversion rate.

In addition, we also use Leadspace to build out the ideal buyer personas of the key decision-makers within our accounts. Leads are then scored against these personas and we use Leadspace to help us identify contacts in accounts where we are missing key buyers/influencers. We've been able to source more than 10,000 net-new contacts within our target accounts across our 3 main buyer personas.

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MY

Michelle Y

September 4, 2019 Source: G2.com
"Manager, Data Ops and Compliance"
What do you like best about Leadspace?

Along with excellent customer service, Leadspace is able to scale and deliver customized data projects in a timely and efficient way.

What do you dislike about Leadspace?

I do not dislike anything about Leadspace.

What problems is Leadspace solving and how is that benefiting you?

Leadspace helps us validate that existing contacts in our database still work at their identified company. They also append and enhance data attributes at the contact and company level for us.

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HT

Harold T

June 27, 2019 Source: G2.com
"Top Notch Professionalism, Customer Service, and Delivery."
What do you like best about Leadspace?

Leadspaces ability to deliver data driven, accurate results with there data team and the quick turn around time and superb customer support.

What do you dislike about Leadspace?

So far they have exceeded my expectations but i would have them start working towards supplying franchise data sets in the future.

Recommendations to others considering Leadspace:

Utilize the customer service and be clear with what you want. Also ask qualifying questions for projects and Leadspace will amaze you with how deep they drill into the details for the most accurate data return. Leadspace is more of a smart application for data driven decisions so the more information you provide the more accurate the data will be.

What problems is Leadspace solving and how is that benefiting you?

We are using leadspace to help us convert from a lead driven data base to a complete ABS/ABM model. Leadspace is supplying a huge lift with enrichment and data driven results for Account scoring, matching, and trust in our data.

Read more
MT

Mike T

January 7, 2019 Source: G2.com
"Leadspace Vendor Review"
What do you like best about Leadspace?

Leadspace is very customer focused and willing to do "whatever it takes" to ensure the customer is getting what they need (regardless if it falls outside of their standard service agreement). I have been extremely pleased with their ability to utilize LinkedIn to link, enrich and track movement of people.

What do you dislike about Leadspace?

Really nothing at this point. Leadspace has provided everything we have asked for.

Recommendations to others considering Leadspace:

Leadspace does a great job customizing their solutions to their customer's needs (versus the "one size fits all" solutions).

What problems is Leadspace solving and how is that benefiting you?

We have stale/outdated information regarding our contacts/leads. Leadspace has been able to identify a high percentage of our contacts/leads who have moved onto different jobs and employers. By having this information in a timely manner will give us the ability to re-engage with these people and ultimately increase our revenue/sales.

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BR

Brittany R

December 19, 2018 Source: G2.com
"LeadSpace - Wonderful service, product, and team"
What do you like best about Leadspace?

Love the quality of data, ability to do custom and very targeted projects. The Customer Success team is unparalleled with their knowledge, skill, and experience. It's been a game changer for our marketing team as well as our sales department. It's also given our entire Ops team a lot of reliable datapoints to work with in our org. I haven't worked with any other vendor with this high of quality service and product. Highly recommended and very reliable! Heather and Steve with Customer Success are amazing and provide fantastic support! Couldn't do what I do without them!

What do you dislike about Leadspace?

Nothing I can think of other than getting buy in from other departments when we first chose to go with LeadSpace.

Recommendations to others considering Leadspace:

This provider is great, I love working with them and their product is fantastic. I haven't found any other vendor that will provide the same level of support and quality of data.

What problems is Leadspace solving and how is that benefiting you?

Helps our Ops team tremendously across several areas. We've done a ton of validation, enrichment, and net new acquisition in our org with LeadSpace which has made things much easier for our Sales, Marketing, and Ops teams. We plan to do a lot more of this work moving forward.

We've also developed a scoring system for accounts based off of data and validation work done by using LeadSpace which has been very impactful on our marketing projects and programs. It's added a whole different dimension to our database and marketing programs and segmentations. I've made LeadSpace datapoints part of my normal reporting to C level, as well as using LeadSpace data to validate and map new sales bandwidths. We use LeadSpace to solve lots of issues across many different departments.

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