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LeadMaster Reviews

User Rating

4.2/5 (Based on 53 Ratings)

Rating Distribution

  • Excellent

    45.3%
  • Very Good

    35.8%
  • Average

    15.1%
  • Poor

    3.8%
  • Terrible

    0%

Do You Use LeadMaster?

Write a Review
Reviews
SJ

Saudamini J

January 11, 2021 Source: G2.com
"The Customer Relationship Management Software"
What do you like best about LeadMaster?

This customer relationship management tool is very helpful with some amazing features in it. It helped us managing leads and online leads tracking. The best tool is its email marketing. It also tells about the emails that have been read. It facilitated us with importing data by customer. The reporting feature is also very effective and automated. This is a cost saving solution with excellent customer services.

What do you dislike about LeadMaster?

We often find it slow. The speed slows down sometimes. People find it hard to use and even we also required a huge learning before using it. The application is good but will be confusing for beginners. It is better than its alternatives but if we compare its pricing it is still expensive solution to use.

What problems is LeadMaster solving and how is that benefiting you?

We are looking for CRM in our organization and this is a good start for my team as we are now able to read recent updated notes and track everything on other hand. We can easily interact to our customer during updating. We can easily track the previous contacted leads. This is very helpful for our organization.

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DD

Donald D

May 9, 2019 Source: G2.com
""LeadMaster is an incredible multi-reason online arrangement""
What do you like best about LeadMaster?

LeadMaster offers an extensive CRM at an extraordinary cost. It enables our organization to oversee clients and leads proficiently. The deals and client administration support is awesome too.

There's a great deal of assistance on the back end in learning the item with the recordings and directions. The library is a great instrument.

What do you dislike about LeadMaster?

There's not much I dislike as they are constantly listening to the field and updating their system to support our needs.

Recommendations to others considering LeadMaster:

They are continually requesting contribution on the most proficient method to improve the item and genuinely tune in to our recommendations.

What problems is LeadMaster solving and how is that benefiting you?

The month to month membership covers establishment, redesigns, upkeep, and programming permitting. LeadMaster likewise offers individual direction from their LeadMaster Partners. Simple to-utilize, simple to-learn, with a heavy number of offers lead the board contributions.

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AU

Anonymous User

April 16, 2018 Source: G2.com
"Many features"
What do you like best about LeadMaster?

For its price, it has a really nice amount of features

What do you dislike about LeadMaster?

It's not intuitive to learn how to use all the features it has

What problems is LeadMaster solving and how is that benefiting you?

Sharing and accessing databases

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RI

Rob I

October 26, 2017 Source: G2.com
"Leadmaster is a powerful and flexible CRM System"
What do you like best about LeadMaster?

We leverage leadmaster CRM for a wide spectrum of clients. We have found that Leadmaster is very powerful and able to address requirements for many different clients at reasonable prices. The system is also very straight forward to develop and maintain new client applications.

What do you dislike about LeadMaster?

We have found that Leadmaster meets all our needs.

Recommendations to others considering LeadMaster:

It is best to fully think through requirements before building the application. This will streamline development and implementation

What problems is LeadMaster solving and how is that benefiting you?

Leadmaster has solved requirements from straight forward CRM to Outbound marketing applications, to real time lead integration applications. Leadmaster is powerful without the complexity and expense of aSalesforce.

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AU

Anonymous User

October 23, 2017 Source: G2.com
"Custom software without a Custom price tag... "
What do you like best about LeadMaster?

Easily acomodates your business/industry needs.

What do you dislike about LeadMaster?

Would like to see a little more user friendly for the novice starting out with a CRM.

The support team compensates -

Recommendations to others considering LeadMaster:

Off the chart support team!

What problems is LeadMaster solving and how is that benefiting you?

Accountability for long term customer relationships.

Network expansion.

Marketing

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AU

Anonymous User

October 12, 2017 Source: G2.com
"We at "Strategic Operations" use LeadMasterCRM, our market focus is government services and have fou"
What do you like best about LeadMaster?

I like the customer service and assistance, our business model requires tracking numerous product lines and line items. The LeadMasterCRM provides data arrangement in layers that is logical and simple to use.

I am a huge fan of importing data for updates, and new data entry, the LeadMasterCRM accommodates broad data importing by customer, opportunity and by job codes.

I also like the report functions such as; report subscriptions. All I have to worry about is the data entry the reports are automated.

The E-mail blast functionality is also an excellent feature, telling me how many e-mails were read etc.

What do you dislike about LeadMaster?

Can be a bit slow at times but the Customer service team will correct this if you send a request.

Recommendations to others considering LeadMaster:

Cost savings & excellent customer service is the value you can expect from the LeadMasterCRM

What problems is LeadMaster solving and how is that benefiting you?

The LeadMasterCRM provides a single point of Collaboration for our business teams and back office support all customer centric.

We have the ability to speak to our customers in a big way, while at the same time we have the ability to read recent update notes, track everything else from quotes to shipping documents.

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PF

Paul F

July 17, 2023 Source: G2.com
"Fantastic email tracking tool"
What do you like best about LeadMaster?

The tool for email marketing is fantastic! I was able to monitor which emails were read thanks to it. The automatic reporting function is quite effective. It is also quite simple to use thanks to its well organized style and one button updates.

What do you dislike about LeadMaster?

Sometimes the platform feels outdated and sluggish, which can be quite frustrating. It also has a steep learning curve, making it difficult for beginners to use. Its on the pricier side when compared to other available options.

What problems is LeadMaster solving and how is that benefiting you?

My teams progress was easily monitored with the help of LeadMasters reporting feature and the capabilities for email marketing and sales force automation also helped us save money. It provided a central area for managing all of my leads and acted as a nice reminder for leads that I had forgotten about. LeadMaster provides a complete all in one solution for lead management in addition to other things.

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AU

Anonymous User

July 9, 2019 Source: G2.com
"Effective but hard to use"
What do you like best about LeadMaster?

Love the organization and the easy click updates

What do you dislike about LeadMaster?

That the site is spelling and space sensitive. Someone could accidentally spell a name wrong and I could possible never find it. It does not generate names that it was close to or almost like. If you spell something wrong or do not put the correct spaces, it says no records found.

Recommendations to others considering LeadMaster:

The whole concept of leadmaster is great! Just have to understand and thoroughly know how it works and how to update it properly so it can work efficiently. If employees are all updating it differently, it will not work correctly. Just make sure you train your employees in the area and implement the importance of it.

What problems is LeadMaster solving and how is that benefiting you?

It helps with leads that we have and what area we need to focus on. The bad thing is that not all employees understand how leadmaster works and how to use it. It is a different system to understand if an employee is older in age.

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AU

Anonymous User

April 28, 2018 Source: G2.com
"Simplified"
What do you like best about LeadMaster?

Everything is all together, it definitely is easier to manage

What do you dislike about LeadMaster?

Just a learning curve, as with everything.

What problems is LeadMaster solving and how is that benefiting you?

It keeps everything at your fingertips.

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AU

Anonymous User

April 3, 2018 Source: G2.com
"Good program for capturing leads"
What do you like best about LeadMaster?

Great user friendly program that is great for storing and working with leads especially in a telemarketing capacity. Stores a lot of info and it’s easy to send leads from within the program.

What do you dislike about LeadMaster?

Can sometimes be quirky and can be a little difficult to run various reports that are needed to evaluate efficiency of callers.

What problems is LeadMaster solving and how is that benefiting you?

Use this for telemarketing campaigns. Can search within program to see if we have contacted leads before. The ability to make detailed notes is very helpful to our various call campaigns.

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