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LaunchDarkly Reviews

User Rating

4.7/5 (Based on 502 Ratings)

Rating Distribution

  • Excellent

    70.7%
  • Very Good

    27.3%
  • Average

    1.8%
  • Poor

    0.2%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Seamless Feature Rollouts, Extensive SDK Support, Reliable Performance

Confusing User Interface, High Pricing, Limited User Account Management, Difficult API Integration

Do You Use LaunchDarkly?

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Review Summary

Users widely appreciate LaunchDarkly's user-friendly interface, feature-richness, and excellent customer support. Its intuitive design and comprehensive documentation make it easy for users to get started quickly. The platform's robust set of features, including feature flagging, A/B testing, and analytics, empower users to manage and optimize their software releases effectively. Furthermore, LaunchDarkly's dedicated support team is highly responsive and knowledgeable, ensuring users receive prompt assistance whenever needed.

Pros

  • Empowers developers to control feature releases and manage feature flags with ease, enhancing agility and innovation.
  • Facilitates targeted feature rollouts to specific user segments, enabling A/B testing and datadriven decisionmaking.

Cons

  • Pricing structure may not suit smaller organizations or startups due to potential high costs.
  • Occasional complexity in configuration and integration processes, requiring technical expertise for smooth implementation.

AI-Generated from the text of User Reviews

Reviews
DS

Dwight S

June 5, 2025 Source: G2.com
LaunchDarkly has greatly increased our ability to deploy and rollback production quickly and easily
What do you like best about LaunchDarkly?
LaunchDarkly has allowed us to deploy code into production on a regular basis and then enable release on demand to different segments of our customers (or all of them) on our schedule and not when the code is deployed. If something is wrong, instead of spending costly time rolling things back we can simply turn off the feature flag and hide the error from our customers and then fix it behind the scenes. This allow allows us to test it in production without impacting production. Highly recommend taking the steps needed to enable feature flags in your code and then utlizing LaunchDarkly to quickly manage who can see what in your applications.
What do you dislike about LaunchDarkly?
The only thing that would be nice to have in LaunchDarkly would be a one click button after something was approved for rollback that would quickly undo what was done.
What problems is LaunchDarkly solving and how is that benefiting you?
LaunchDarkly allows us to go to production quickly, enable a slow rollout to different customer segments, quicker rollbacks than rolling back code, and supportability - if we turn off the feature flag we can enable it for people to then go in and see what the actual problem was and fix any defects in real time without impacting our customers. It is amazing how many things are easier to fix if the problem still exists but it is now hidden vs rolled back and the developer is unable to see the logs / issue in action.
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SK

Sasikanth K

April 24, 2025 Source: G2.com
LD review
What do you like best about LaunchDarkly?
.controlling the features post release of software
What do you dislike about LaunchDarkly?
failure tracking of the calls are not proper
What problems is LaunchDarkly solving and how is that benefiting you?
Controlling the features post release incase of any regressions
Read more
JS

Jwalit S

April 23, 2025 Source: G2.com
Overall Great Experience
What do you like best about LaunchDarkly?
User splitting is very clear and the dashboard is clean, easy to use, and the SDKs work well across platforms
What do you dislike about LaunchDarkly?
Sometimes the SDK setup feels a bit complex, particularly with multiple environments and custom contexts. The documentation, while detailed, could be clearer with more real-world examples.
What problems is LaunchDarkly solving and how is that benefiting you?
By using feature flags, we can test new features with specific users, run A/B tests, and turn off features instantly if something breaks. This means fewer production issues, faster feedback, and more control over our releases.
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VS

Verified User in Computer Software

April 16, 2025 Source: G2.com
A/B test experiments - better development experience and better experience for users Very useful for our product but also very expensive
What do you like best about LaunchDarkly?
.Ease of use and the flexibility it gives us in engineering work
What do you dislike about LaunchDarkly?
It's very expensive so certain features we debate keeping
What problems is LaunchDarkly solving and how is that benefiting you?
Feature flagging new features and running
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KB

Keshav B

March 27, 2025 Source: G2.com
Amazing tool to be used when developing services
What do you like best about LaunchDarkly?
Runtime config change without need of deployment of a service
What do you dislike about LaunchDarkly?
There is nothing that I dislike as such. However I think the number of org members are very limited. We can increase that to a much higher number
What problems is LaunchDarkly solving and how is that benefiting you?
Runtime configuration change is the much needed feature for any application/service for fast mitigation or launching any feature
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HA

Hafeez A

March 18, 2025 Source: G2.com
LaunchDarkly is an amazing product to use for any work we do following agile methodology.
What do you like best about LaunchDarkly?
The "feature flags" creation for any design and development of the product. Each individual working on same project can crete their respective feature flag and that makes the development environment faster. .
What do you dislike about LaunchDarkly?
Nothing as such. But by creating a different feature flag. Its good if we can create with their own respective ID. Because when we move to production we have to change the other peoples created feature flag into one single name.
What problems is LaunchDarkly solving and how is that benefiting you?
Its keeps track of different features and changes in the design of the product with one single codebase branch. Its like a verison control system for the product featutre level. It helps the team to work on one sigle branch and avoid the conflicts.
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RO

Raul O

March 17, 2025 Source: G2.com
VP, testing features before releasing Great app for partial release a MVP management
What do you like best about LaunchDarkly?
It is easy to use, configure and integrate, supports almost every platform for integration and a big set of targets without major performance issues
What do you dislike about LaunchDarkly?
With the new UI it was kind of hard to find my way around, but with time a get used to it.
What problems is LaunchDarkly solving and how is that benefiting you?
M
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JP

Jeff P

January 30, 2025 Source: G2.com
Launch Darkly helps us manage our new features for feedback before wide-scale roll out.
What do you like best about LaunchDarkly?
We like the ability to manage our staging and production environemnts and to create different segments to manage the roll out of new features.
What do you dislike about LaunchDarkly?
you do have to create the segments for each envornmnet instead of sharing them.
What problems is LaunchDarkly solving and how is that benefiting you?
It allows us to work on new features with focus groups and get them right before we launch them to everyone.
Read more
AM

Alan M

January 25, 2025 Source: G2.com
Dev Team uses LD to create integrations and to launch updates in a fully controlled pace with no interruptions in operation of our software keeping availability 100% 24/7 Best Tool to Have in Your Toolbox!
What do you like best about LaunchDarkly?
LD is Easy, Practical and Functional All At The Same Time. You MUST have this at reach to help in you daily tasks, even if you're not a programer you are abke to create Complex Integrations with almost Any Softeare Out There creatong functional implementations esasyly. I use it ALMOST DAILY and our DEV Team surely uses it more frequently than me. Customer Support is easily at reaach and always respond fast.
What do you dislike about LaunchDarkly?
Nothing... For Me Is PERFECT! I ALWAYS get the funtionality with a pair of mouse clicks thanks to the solid contruction of LD that let our Dev teams to build easy to use intgations and soft lauches of new functionalities of our software witth an easy to use interfase for us the final non technical users.
What problems is LaunchDarkly solving and how is that benefiting you?
Our
Read more
GC

Gordon C

January 24, 2025 Source: G2.com
Launch Darkly is a really good tool
What do you like best about LaunchDarkly?
I've heard engineers talk about how easy it is for them to put new features behind a feature flag in Launch Darkly. From the product side, its super easy to create segments of users. This has improved the way we manage our Alpha, Beta, and GA releases. I'm currently leading a huge intiative at the moment; I can not imagine doing this effectively without LD.
What do you dislike about LaunchDarkly?
Their zapier integration is limited. We were attempting to completely automate our beta process leveraging Launch Darkly + Hubspot forms. We failed to do so because LD's zapier integration doesn't support Segments. We are exploring leveraging their public API to build a custom solution.
What problems is LaunchDarkly solving and how is that benefiting you?
It has helped us do a few things better. 1. We manage alpha and beta releases more effectively. 2. We hav avoided massive outages by leveraging percentage based rollouts 3. It has helped us reduced the risk of launching large features or intiatives in our customer.
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