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Landbot Reviews

User Rating

4.8/5 (Based on 331 Ratings)

Rating Distribution

  • Excellent

    88.2%
  • Very Good

    8.5%
  • Average

    1.5%
  • Poor

    0%
  • Terrible

    1.8%

User Sentiments

Intuitive User Interface, Extensive Integrations, Excellent Customer Support, Flexible and Customizable

Limited Styling Options, Occasional Bugs, Expensive Premium Plans, Limited WhatsApp Functionality

Do You Use Landbot?

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Review Summary

Users acknowledge Landbot's user-friendly interface, straightforward drag-and-drop functionality, and extensive template library, which allows for quick and easy chatbot creation. They commend the platform's ability to seamlessly integrate with various communication channels and its robust analytics and reporting features that provide valuable insights into chatbot performance. However, some users mention occasional glitches, limited customization options, and the need for improved customer support responsiveness.

Pros

  • Easytouse interface and draganddrop functionality simplify chatbot creation.
  • Wide range of templates and integrations for diverse business needs.

Cons

  • Limited customization options for advanced chatbot requirements.
  • Occasional technical glitches may hinder chatbot performance.

AI-Generated from the text of User Reviews

Reviews
RP

Relaxing Vibes P

June 23, 2025 Source: G2.com
Solid tool with some learning curve, but powerful once set up.
What do you like best about Landbot?
Landbot makes it easy to build interactive bots without coding. The drag-and-drop flow builder is intuitive, and the ability to integrate with tools like Zapier and Webhooks makes it quite flexible. It’s great for capturing leads automatically on websites.
What do you dislike about Landbot?
Sometimes it feels limiting when you want advanced conditional logic or dynamic content without jumping into JavaScript. Also, the bot preview occasionally bugs out during editing. More real-time support or tutorials for complex use cases would help.
What problems is Landbot solving and how is that benefiting you?
Landbot helps us automate lead qualification and client onboarding, reducing the need for manual responses. It also helps us maintain 24/7 coverage on our landing pages with bots that guide visitors through service options and capture relevant contact info. This has improved our conversion rate and saved time.
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VM

Verifizierter Benutzer in Education Management

June 5, 2025 Source: G2.com
Probleme Überraschend gutes Produkt und super Support!
What do you like best about Landbot?
Kurz nachdem ich mich bei Landbot registriert hatte, kam die Einladung des Supports, mich bei Herausforderungen zu unterstützen. Das hat ganz klar dazu geführt, dass wir das Produkt auch weiterhin genutzt haben und ein Upgrade vorgenommen haben.
What do you dislike about Landbot?
Recommendations to others considering Landbot?
Der Support per Video-Call war sehr freundlich, kompetent und geradlinig. Landbot können wir uneingeschränkt empfehlen, wir sind echt begeistert.
What problems is Landbot solving and how is that benefiting you?
Es könnten noch mehr Integrationen zu anderen Tools bereitgestellt werden, wie z.B. zu Microsoft-Produkten (z.B. Sharepoint)
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DB

Denis B

May 22, 2025 Source: G2.com
Decision tree is the best approach to convert human knowledge in specific domains to AI Agent.
What do you like best about Landbot?
The learning curve is fast. The graphical user interface is easy to understand and use. You can build complex decision trees with real interaction with users. The "Analyze" section allows you to review user interactions and adjust your tree (branches) and information.
What do you dislike about Landbot?
Using and integrating real AI into decision trees demand expertise which is normal . Hopefully, Landbot team is there to help.
What problems is Landbot solving and how is that benefiting you?
A customer or prospect always lands on your website with a specific motivation. If you can intercept and start a conversation with this person to qualify is motivation (prequalification) and direct him directly to the right product or services you get a new customer. Landbot allows you to test and implement the full qualification process.
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VE

Verifizierter Benutzer in Higher Education

April 28, 2025 Source: G2.com
Empfehlung für Chatbot-Neulinge
What do you like best about Landbot?
Es ist übersichtlich und man kann sich schnell orientieren. Die angebotenen Vorlagen erleichtern den Einstieg.
What do you dislike about Landbot?
Die Option den Bot während der Bearbeitung zu testen war sehr hilfreich.
Recommendations to others considering Landbot?
Anleitungen und Videos in deutscher Sprache wären toll
What problems is Landbot solving and how is that benefiting you?
Wir wollen einen Service-Bot zur Beantwortung von Nutzeranfragen einsetzen.
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WA

Warren A

April 18, 2025 Source: G2.com
Lovely experience
What do you like best about Landbot?
My first time using it and it's super easy. It seems like everything forward like customer service will be great too. Landbot will be my main/default go-to tool for creating bots. I've never use a tool like this for hours. I was looking for a bot creator, stumble on Landbot and didn't search any further.
What do you dislike about Landbot?
Nothing yet. So far, so good. No struggling
What problems is Landbot solving and how is that benefiting you?
I'm going to create bots for companies that works with reservations/bookings. Maybe expand my liking for creating bots for other companies as well.
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KK

Kevin K

April 9, 2025 Source: G2.com
Finally – a chatbot solution that’s powerful and EU-based ✅
What do you like best about Landbot?
I was originally about to start with Intercom, but then I found Landbot – and I’m so glad I did.
What do you dislike about Landbot?
Recommendations to others considering Landbot?
Setting up the chat bubble was super intuitive, and everything just works. What really convinced me though: it’s a European company with servers in the EU, which makes GDPR compliance much easier for me as a small business owner.
What problems is Landbot solving and how is that benefiting you?
Read more
sm

seldon m

January 20, 2025 Source: G2.com
Landbot: A Game-Changer for Chatbots!
What do you like best about Landbot?
Landbot’s intuitive interface makes creating a chatbot easy, even without technical skills. It offers a professional result with impressive customization options. Perfect for businesses, the tool streamlines customer communication and enhances user experience with minimal effort
What do you dislike about Landbot?
There’s really nothing to dislike. Even the free version is more than enough to create a professional-quality chatbot. It provides all the essential features, making it a great option without needing to upgrade for most use cases.
What problems is Landbot solving and how is that benefiting you?
Landbot is solving the problem of creating efficient and professional chatbots without the need for technical skills. It allows me to provide seamless communication with guests at the hostel, from self-check-ins to answering common queries. The intuitive interface makes it easy to customize the bot, while the quick setup saves time and effort. With Landbot, I’m able to offer a smoother experience to our customers, ensuring they get the information they need instantly, even outside of business hours. This has significantly improved customer satisfaction and streamlined our operations.
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AC

Aaron C

January 17, 2025 Source: G2.com
Excellent service
What do you like best about Landbot?
Very straightforward process of creating a bot. I do lean on Chat GPT to walk me through some steps, but the actual building process is quite amazing.
What do you dislike about Landbot?
Being new to this AI stuff it's always important to give clear directions. The gentleman in the videos has a thick accent (I'm American). Can they have another voice speak for Him? It would be very helpful.
What problems is Landbot solving and how is that benefiting you?
Creating a better than expected bot that I can put on my website.
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CL

Cédric L

November 18, 2024 Source: G2.com
Landbot, the new tool to automate lead generation
What do you like best about Landbot?
What I particularly love is its ease of use, even without advanced technical skills, and its extensive customization options to meet specific user needs
What do you dislike about Landbot?
Sometimes i kinda dislike the UI because it tend to slow down when you're editing a bot with a lot of features in it
What problems is Landbot solving and how is that benefiting you?
It addresses the difficulty of building chatbots that seamlessly integrate with marketing and sales processes. To be fair it's the new way of lead generation because it is disruptive and different from other solutions available on the market.
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er

erika r

November 6, 2024 Source: G2.com
A great starter
What do you like best about Landbot?
It is easy to understand and the codes are simple.
What do you dislike about Landbot?
The free trial es very short and can not explore more functions of this wonderful platform
What problems is Landbot solving and how is that benefiting you?
It is creating a different way of interaction with my students in class, so I can captivate their emotions and learning through this product.
Read more

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