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Lacework Reviews

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Review Summary

User reviews for Lacework highlight its effectiveness in providing comprehensive security visibility and insights across multiple cloud environments. Users particularly appreciate the platform's ease of integration, agent-based and agentless monitoring capabilities, and robust threat detection features. However, some users express concern about the platform's learning curve, occasional false positives, and the lack of granular control over alerts. The user interface is generally lauded for its intuitiveness, though improvements to navigation and data filtering are sought by some. Lacework consistently receives positive feedback for its customer support and commitment to product development, consistently adding new features to enhance its comprehensive cloud security offerings.

Pros

  • Lacework provides a comprehensive cloud security solution.
  • Easy integration with AWS and other cloud platforms.
  • Excellent customer support and turnaround time for features.
  • Machine learning helps reduce false positives and noise.

Cons

  • The interface can be overwhelming and difficult to navigate.
  • The price can be expensive compared to other solutions.
  • Agent sizing can be misleading and require deep understanding.
  • Limited features in lower tiers and cost can be a concern.

AI-Generated from the text of User Reviews

Reviews
CA

Chems A

May 27, 2024 Source: G2.com
"Director of Client Technologies"
What do you like best about Lacework?

How you can trace the issue all the way to the exectutable. it was 2 alerts that recived indicating that there were external attempts from servers to external IPs and upon checking the details of the alert and looking at the source and destination and traffic details; I was able to easily trace it to be legitimate attempts as one systems was trying to connect to O365 and the other to SpecOps.

What do you dislike about Lacework?

None at the moment. I am happy with the product so far and the support is also great. I trust the company as well as they are doing great job developing the product even more

What problems is Lacework solving and how is that benefiting you?

it was 2 alerts that recived indicating that there are external attempts from servers to external IPs and upon checking the details of the alert and looking at the source and destination and traffic details; I was able to easily trace it to be legitimate attempts as one systems was trying to connect to O365 and the other to SpecOps.

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bz

bin z

November 23, 2023 Source: G2.com
"bzhang hillhouse lacework review"
What do you like best about Lacework?

Excellent experience, able to detect anomalies in a timely manner and make judgments based on behavior

What do you dislike about Lacework?

It is better if you can detect the tag we set for each EC2

What problems is Lacework solving and how is that benefiting you?

Lacework can find anomalies user behavior based on agent and cloudtrial log and give use timely alert everyday. And can help us to locate where is the event and how to remediate it.

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AU

Anonymous User

November 10, 2023 Source: G2.com
"Very satisfied. Covers many solutions"
What do you like best about Lacework?

I've only had to talk to support once and the attention has been excellent, they saw a UX problem and in 4 months they implemented it, few products do that. The creation of customized policies and reports is a plus.

What do you dislike about Lacework?

Many CLI options are not available in the web console (e.g., deleting or editing queries or creating custom reports). Better control of API Keys is needed, such as knowing when they were last used. Very basic FIM.

What problems is Lacework solving and how is that benefiting you?

Automatic scanning for compliance with CIS and internal policies. Automatic scanning for compliance with CIS and internal policies. Alerts related to infrastructure anomalies.

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AU

Anonymous User

November 9, 2023 Source: G2.com
"Achieve Compliance"
What do you like best about Lacework?

The ability to verify compliance with security standards using Lacework reports.

What do you dislike about Lacework?

Most of the time, I don't know why an alert is a real risk. I mean, how can someone exploit a specific alert to attack my cloud resources?

What problems is Lacework solving and how is that benefiting you?

1 - Lacework is helping me achieve compliance, a requirement in various client contracts.

2 - Lacework alerts me when something unusual happens in the cloud.

3 - Lacework helped me identify insecure areas in my cloud infrastructure.

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AG

Alejandro G

November 6, 2023 Source: G2.com
"Improving the security of production easily"
What do you like best about Lacework?

The services the product offers and also the support team behind the product. Finally, how easy is to implement and integrate with our system.

What do you dislike about Lacework?

By now, I didn't find anything that dislike me.

What problems is Lacework solving and how is that benefiting you?

CVE scanning and security audit

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AU

Anonymous User

November 2, 2023 Source: G2.com
"Lacework frees me up to focus on what is important"
What do you like best about Lacework?

The machine learning from existing workloads makes setting up lacework a breeze. The lacework team has been rock solid about helping me to identify potential vulnerabilities in the system as well as working to use their platform to the fullest.

What do you dislike about Lacework?

The documents for lacework are scattered, making it hard to self-learn how to get started on their platform. Their support team makes up for this though by being very quick and eager to help.

What problems is Lacework solving and how is that benefiting you?

When we went through a security audit with a third-party partner, lacework made it super simple to export the correct type of reports they were looking for as well as to identify the high-priority items that we needed to resolve to make sure we were fully aligned with our partners needs.

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AU

Anonymous User

November 1, 2023 Source: G2.com
"Lacework for Microsoft Azure"
What do you like best about Lacework?

Lacework offers an intuitive GUI that unifies the support and monitoring experience across multiple cloud platforms.

What do you dislike about Lacework?

I have no real dislikes of Lacework. The product provided the solutions I was seeking from the product.

What problems is Lacework solving and how is that benefiting you?

The primary value I gained from Lacework was a unified GUI for monitoring multiple cloud platforms. While each platform offered it's own native solution, having a single point of management was immensely more efficient.

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AU

Anonymous User

October 17, 2023 Source: G2.com
"A Lifesaver for Resource-Strained SecOps Teams"
What do you like best about Lacework?

The incorporation of machine learning algorithms into its platform allows Lacework to intelligently filter out false positives and only surface alerts that require immediate attention. The system learns the baseline behavior of our dynamic environments and adjusts its monitoring algorithms accordingly. A new component deployed to multiple environments only triggers one alert.

We work in a setting where environments are spun up and torn down in a matter of minutes, and Lacework easily adapts to these changes without requiring manual configurations each time. This adaptability dramatically reduces the time we spend on repetitive tasks and helps us focus on higher-level security challenges.

Lacework offers a growing sweet of integrations, and where one doesn't suite your needs there's awalys outbound callbacks that can be setup

What do you dislike about Lacework?

One particular area that could see improvement is the documentation. As an organization that often gets early access to new features, we've found that the public documentation doesn't always keep pace with the rapid expansion and updates to the Lacework platform.

What problems is Lacework solving and how is that benefiting you?

Lacework has transformed our security operations by expanding our visibility far beyond just code scanning at build time. As a single pane of glass solution, it provides comprehensive monitoring across our entire stack, from host systems to containers and even the cloud platform. This has streamlined our SecOps processes, allowing us to proactively manage risks and respond to threats more efficiently.

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AU

Anonymous User

October 13, 2023 Source: G2.com
"Everything we expected... and more"
What do you like best about Lacework?

Easy to get started, we are able to automate a lot of aspects of cloud security with it so that we can focus more on our business, Daily/Weekly reports to help us keep track, communication via Slack is quick and easy

What do you dislike about Lacework?

A bit of extra load on the servers that are running the Lacework agents, as you expect but it still needs to be considered.

What problems is Lacework solving and how is that benefiting you?

Increases Security by providing visibility, basically, we can save a fulltime DevSecOps/Security Engineer position

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AU

Anonymous User

October 11, 2023 Source: G2.com
"Lacework is easy to use and provides valuable insight"
What do you like best about Lacework?

I like the wealth of information I have. Everything is accessable through the API too which makes it amazing for analyzing data using our own tools like Tableau.

What do you dislike about Lacework?

The UI can be clunky and unintuitive at times. All the data I need is there but can be hard to access to understand.

What problems is Lacework solving and how is that benefiting you?

We have many machines spanning many accouunts spanning a few cloud platforms and Lacework is compatable with all fo them and provides insights all in one place. In addition we have many containers and images running through our enviroment which Lacework is able to scan.

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